CVP Call Server Status Down in CVP OAMP

[hammad.saleem]

Hi,

We have installed new CVP server and added it in CVP OAMP server. Call Server is running fine but it is not updating its status on OAMP and showing still down. We have also verified it by putting calls from gateways to this specific CVP server. Please advise how can i get it UP in OAMP. Also advise how can we see the status of Call Server ports through CVP, not through OAMP.

Regards,

Hammad.

[Sheraz Saeed Lodhi]

Try the following steps

1- Check if the correct license file is loaded on call server

2- If an OAMP is showing Partial then check the PIM status is UP

3- Did you restat both OAMP and newly installed CVP call server after adding it into the OAMP server. If not then restart both the servers and it will come up.

About the ports for Call Server you can check the ports from the License file you got from cisco for CVP but for VXML there is s path where you can check VXML ports.

C:\Cisco\CVP\VXMLServer\admin -> run status.bat file