CVP Call Studio Extract portion of Data

[SANJ21]

Hi All. In CVP Call Studio, when you get a Data Session or Element value, is there a way to extract a portion of that value? Say you get  "011-45 ABCD EFG" and I just want to get the non-numerical value ("ABCD EFG") to use for other things like TTS playback. I know how to do it in ICM but trying to keep this within the VXML app. TIA

[ptindall]

There are typically two approaches.  

• Set a local variable using a bit of JavaScript to perform the regex pattern match and return the item of interest.  I'm sure someone on the community here will have an example if you need one.
• Use a more general custom regex element such as the example one here https://app.box.com/s/ayc1pl0d3d9p4xcunsu1okb62ivgo6sc

[david.macias · Accepted solution]

The JS option is going to be the easiest specially if you don't need a regex. Something like:

result = localVar.substring(6, 14);

david