Hi,
As per the CVP document, the courtesy callbacks will happen via the same VXML/INGRESS gateway where the original call was landed.
Is there a way to handle these callback calls via different gateways?
I tried having a test service and changed the value ccb id value as below. But still the callback calls go via the original gateway only.
service CCB-TEST flash:survivability.tcl
paramspace english index 0
paramspace english language en
paramspace english location flash:
param ccb id:<DIFFERENT_VG_IP>;loc:NYCDCTEST;trunks:1
paramspace english prefix en
!
Any idea?
Regards,
Vinod