CVP Reporting Server in PCCE 12.x

[Roys1994]

Hello Guys,

Need quick info ,  we are looking to set-up cvp reporting server into PCCE 12.5 , is it possible to add ? if yes could you please share the procedure to start this ? it would be very great for me to set-up.

Thanks!
Roy

[bill.king1]

Yes you can, here's the links for it that goes over it for PCCE; you may or may not need 2 of them, depending on your design/requirements.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_5_1/configuration/guide/pcce_b_admin-and-config-guide_12_5/pcce_b_admin-and-config-guide_12_5_chapter_01.html#PCCE_TP_CD30AA27_00

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_5_1/installation/guide/pcce_b_cisco-pcce-installationandupgrade-guide-12_5/pcce_b_cisco-pcce-installationandupgrade-guide-12_5_chapter_00100.html#PCCE_TP_V01...

[Roys1994]

Thanks Bills,

IN order to have in our existing set-up, what kind of license required?, can i have this details please?

Thanks!
Sabari. 

[bill.king1]

I could be mistaken, but in your case I don't think a separate license is required. Most of the licenses are around # of agents and # of CVP/VXML ports, not usage of CVP reporting for instance.

[Roys1994]

bill,

could you please share the implementations guide for in order to implement the CVP reporting server in our exisiting set-up?

it would be great for us.

Looking forward your responses !!!

[bill.king1]

Hi @Roys1994 , I included the two links above for what I think you're looking for?