CVP Studio mediaserver faiover

[Kartik Bhatia]

For microapps I simply use ip host mediaserver = CVP1 IP and ip host mediaserver-backup = CVP2 IP and set media_server var = "mediaserver" and RunExtScript failsover and sue the backup mediaserver in case of an issue.

But for CVP Studio Projects, I set audio_path = mediaserver/CVP/app/en-gb for e.g. and this works - as in Studio projects can resolve mediaserver = CVP1 IP.

But in case CVP1 is down, mediaserver-backup = CVP2 does not gets resolved automaticaly and call fails at play audio.

How to get Studio projects audio prompts to use mediaserver-backup please?

Thanks & Regards,

Kartik Bhatia

[Chintan Gajjar]

mediaserver

mediaserver-backup 

above are redundancy mechanism that CVP call server IVR service uses to fetch media.

if mediaserver is not available, it automatically appends mediaserver-backup and try to fetch file from there.(this is there for asr tts also,)

so this mechanism will work well for your most of  the microapps, as they all use CVP call servers IVR service to create VXML page and serves gateway.

coming to audium script, it is loaded on VXML server so VXML server is responsible for creating VXML page and serving to VG and there is no such mechanism like this in VXML server,

you have to completely rely on load balancer like ACE to achieve redundancy.

i hope this answers your query correctly.

regards

chintan

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