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Beginner

Data passing | ICM to callflow(Call Studio)

Hi Everyone,

 

I am a beginner in Call Studio. Could you please help me to how we pass the values like dnis information, ani information into call flow?

Sandeep Prasad (INDIA - GIS SIMS)
Wipro Limited.
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Enthusiast

Re: Data passing | ICM to callflow(Call Studio)

Hi, 

DNIS and ANI are automatically passed in to the call studio app by Cisco. They become session variables _dnis and _ani.

 

See this post for more information:

https://communities.cisco.com/message/144340

 

Brian

View solution in original post

1 REPLY 1
Highlighted
Enthusiast

Re: Data passing | ICM to callflow(Call Studio)

Hi, 

DNIS and ANI are automatically passed in to the call studio app by Cisco. They become session variables _dnis and _ani.

 

See this post for more information:

https://communities.cisco.com/message/144340

 

Brian

View solution in original post