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Delete Call Control Group via CLI on UCCX 8.5

sven.scholz
Beginner
Beginner

Hi all,

I wanted to create a new call control group, but unfortunately the network connection was lost and after login to appadmin again I have some strange CCGs configured with the same IDs.

Anybody who can tell me the the command to delete the CCG and all associations via sql CLI. It's a lab environment and I have no service contract for TAC... :-(

Thanks!

regards

Sven

18 Replies 18

Cris,

Please read my above post. Long story short open a TAC case and we should be able to straighten this out for you.

-- Brandon

cristinapetre
Beginner
Beginner

Hi Brandon,

many thanks for quick answering. This is a test system is the no other posibiblity to solve this?! Thanks again.

Cris,

The only way that I know of fixing this is by manually correcting the configseed table as well as the table that the call control lies in. As im sure you have read above this can only be done by TAC through root.

-- Brandon

thanks :-)

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