I deleted a agent using IPCC web admin console. After that if I try to add a agent with same login name it complains about "agent already exists" even though the agent is not listed in IPCC web console.However I noticed that the deleted agent still exists in the DB tables.
I am a newbie and don't get it.Why would the agent still exist in DB if I deleted it using admin console?.
You need to go to the Deleted Objects under Administration in Configuration Manager and "Delete Permanently" from the db. If you are using System IPCC I'm not sure how to "permanently delete" them in there.
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Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...