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Dialer behavior after getting CallResult=2 / 25

lukasz_dunowski
Beginner
Beginner

Hi,

How should behave predictive dialer after getting CallResult= 2 or 25 and CallStatus = B (callback)? I was trying to search about this but I could not find any clues.

I really appreciate any help. 

1 Accepted Solution

Accepted Solutions

gnanem
Beginner
Beginner

"Moved to Retry("R") state for Callback calls, moved to Closed("C") state for others"

https://quickview.cloudapps.cisco.com/quickview/bug/CSCuz10465

View solution in original post

1 Reply 1

gnanem
Beginner
Beginner

"Moved to Retry("R") state for Callback calls, moved to Closed("C") state for others"

https://quickview.cloudapps.cisco.com/quickview/bug/CSCuz10465

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