cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
570
Views
0
Helpful
2
Replies

Dialer Service not working after restart

cse_osama
Level 1
Level 1

Dialer Service not working after restart Kindly any advice

 

 

PGA-ServiceDown.jpg

 

2 Replies 2

Well, you will probably need to provide more background and logs than that screen. The fact that you see the process windows shows that this is a pretty old system (version 8 or 9 maybe)?

But for instance:

- how does campaign manager look? CM-X means it isn't connected.

- did you reboot everything as far as central controller and this PG/dialer or only certain components?

 

Konstantin Vaksin
Cisco Employee
Cisco Employee
I would say, you need to think about upgrade. You are running very old software, that is not supported.

You need to provide more details about the problem, so any advice can be shared
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: