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Beginner

Dialer Service not working after restart

Dialer Service not working after restart Kindly any advice

 

 

PGA-ServiceDown.jpg

 

2 REPLIES 2
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Rising star

Re: Dialer Service not working after restart

Well, you will probably need to provide more background and logs than that screen. The fact that you see the process windows shows that this is a pretty old system (version 8 or 9 maybe)?

But for instance:

- how does campaign manager look? CM-X means it isn't connected.

- did you reboot everything as far as central controller and this PG/dialer or only certain components?

 

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Cisco Employee

Re: Dialer Service not working after restart

I would say, you need to think about upgrade. You are running very old software, that is not supported.

You need to provide more details about the problem, so any advice can be shared