11-25-2019 09:29 AM
I am trying to transfer a call in a third party gadget. I have the following code
finesse.restservices.Dialog.makeTransferCall( mediaaddress, number, {
sucess: makeTransferCallSuccess,
error: makeTransferCallError
});
It throws an error stating finesse.restservices.Dialog.makeTransferCall() is not a function
Solved! Go to Solution.
11-26-2019 09:07 AM
It may depend on your setup. I have a blind transfer working when the agent hits a button. I'm on ucce 11.6 and using the finesse javascript api.
//a SingleStepTransfer(eg initiateDirectTransfer) doesn't work in UCCX dialog.initiateDirectTransfer(user.getExtension(), APP_NUM, { success: handleResponseSuccess, error: handleResponseError });
11-26-2019 09:07 AM
It may depend on your setup. I have a blind transfer working when the agent hits a button. I'm on ucce 11.6 and using the finesse javascript api.
//a SingleStepTransfer(eg initiateDirectTransfer) doesn't work in UCCX dialog.initiateDirectTransfer(user.getExtension(), APP_NUM, { success: handleResponseSuccess, error: handleResponseError });
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