02-16-2010 11:27 AM - edited 03-14-2019 05:17 AM
Is there a way to count digits entered by the get digit string to verify the correct number entered?
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02-16-2010 11:10 PM
Hi aelee1,
You talking about UCCX / IP IVR? If so then you can take the input and just use a .length() method on it and assign it to a variable or something.
ie
inputlength_variable = input_variable.length()
For CVP if you use a GD microapp you can then just do a len(Call.CallerEnteredDigits) immediately after the CED block and do whatever you want to it.
Cheers,
Nathan
02-16-2010 09:11 PM
If you are talking about Microapp "GD" then the maximum or minimum expected digits condition is added in the "Configuration param" parameter in Network VRU Script List.
02-16-2010 11:10 PM
Hi aelee1,
You talking about UCCX / IP IVR? If so then you can take the input and just use a .length() method on it and assign it to a variable or something.
ie
inputlength_variable = input_variable.length()
For CVP if you use a GD microapp you can then just do a len(Call.CallerEnteredDigits) immediately after the CED block and do whatever you want to it.
Cheers,
Nathan
02-17-2010 08:32 AM
Nathan:
That was just what I was looking for.
Thanks for the Help
Art
02-17-2010 08:41 AM
Please remember to specify UCCX or UCCE in your questions. If UCCE, please specify IPIVR or CVP.
I'm not aiming this at you Art, but just taking this opportunity to reiterate this very basic point, since others will read this thread. Some put the platform in the subject line, making it much clearer - a good idea. This is a huge timesaver for those who respond.
The better the question, the better (and faster) the assistance.
Thanks for your indulgence.
Regards,
Geoff
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