disable the HTTPS Redirect on finesse that is integrated with UCCX

[aubert ciavaldini]

Hi all,

Can you tell me if this is possible to desactive the HTTPS Redirect on Finesse that is integrated with UCCX?

I don't see the 'utils finesse application_https_redirect disable' on UCCX, thanks a lot for your help.

BR

Aubert

[Chris Deren]

I dont believe that would be possible.  If you are concerned about the certificate presentation to the clients you need to either sign the CCX tomcat cert with trusted CA or install the self signed cert on the workstations.

[aubert ciavaldini]

Hi Chris,

ok but this is normal that I don't see the command (utils finesse application_https_redirect disable) by CLI.

BR

Aubert

[Chris Deren · Accepted solution]

Yes, here is list of supported CLI commands for 10.6:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/maintain_and_operate/guide/UCCX_BK_UAC60444_00_uccx-operations-guide-106/UCCX_BK_UAC60444_00_uccx-operations-guide_appendix_0100.html

Keep in mind the CCX Finesse is not exactly identical to UCCE Finesse.

[aubert ciavaldini]

Hi Chris,

thanks a lot for information and your help.

Have a great day!

BR

Aubert