Display CUIC Live Data on Finesse Gadget

[fazil.chida]

Hello ,

I want to display a real time data on supervisor desktop. Can I use CUIC live data and also have to change the color based on threshold level. 
for example if threshold level reaches 10 sec, color coding on particular skill should get change. Can any one help me to archive this.

Thanks

[david.macias]

I can't remember is thresholds are preserved, but I don't see why they wouldn't. Yes you can display LD reports on Finesse. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_0_1/User/Guide/ucce_b_unified-cce-reporting-user_1201/ucce_b_unified-cce-reporting-user_1201_chapter_010001.pdf

david