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chatchavan_u
Beginner

Do I need to add UCCX subscriber under CCX admin menu : System > Server when Restore Only First Node in HA Setup (with Rebuild)

Hi Everyone,

I am doing a restore UCCX Publisher in HA setup (with Rebuild) and UCCX subscriber still be running normally.

UCCX system version : 10.6.1.10000-39

 

I do following this document

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/maintain_and_operate/guide/UCCX_BK_CEE84C5F_00_cisco-unified-contact-center-express-operations-guide-10-5/UCCX_BK_CEE84C5F_00_cisco-unified-contact-cente...

 

But this document doesn't have any detail or step to add hostname/ipaddress of UCCX subscriber on UCCX publisher.

 

I would like to know if it need to add hostname/ipaddress of UCCX sub that should do in which step ? to do a restore UCCX Publisher in HA setup (with Rebuild)

 

Thank you in advance.

1 REPLY 1
Chris Deren
Hall of Fame Master

The doc outlines it properly, after you restore the Pub it will restore the HA node and you just need to execute the provided commends to establish connectivity by starting with "utils uccx setuppubrestore".

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