Hello,
We developed a Bridge Mode client application using the UCCX CTI protocol to obtain a call's CSQID.
The UCCX CTI protocol appears to be similar to CTI Server protocol (Cisco GED-188).
Can we use this application with UCCE and PCCE?
If not, which API should we use for UCCE and PCCE to obtain a call's queue/skill?
Thank you.