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Doubt Cisco Cloud Connect (formerly Cloudcherry)

dsobrinho
Level 9
Level 9

Good afternoon Gentlemen,

 

One question, is Cisco Cloud Connect (formerly Cloudcherry) available for existing customers (perpetual license with active SWSS)?  I have a customer with UCCX 12.5.1 and he said he would like to use the available analytics and post call survey features.

Daniel Sobrinho
1 Reply 1

Hey.

 

Have you looked at Webex Experience Managemt :

Solution Design Guide for Cisco Unified Contact Center Express, Release 12.5(1) SU1 - Cisco Webex Experience Management [Cisco Unified Contact Center Express] - Cisco

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Thomas G. J.