ECE Gadget CSP error

[david_legrand]

Hello,

Is it possible to change the ECE webserver options to display the agent gadget into another web site ?

In the screenshot below, we can see that the content is blocked by security policy.

Thanks in advance

David

[Gerry O'Rourke]

Check out CORS (Cross-Origin Resource Sharing) configuration in the below guide .

Not sure if this is your issue - but it might be.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/enterprise_chat_email/enterprise_chat_email_11_6_1/Maintenance/Guide/ece116_userguide_administration.pdf

Gerry

[david_legrand]

Hello Gery,

Thanks for your quick answer. I had activated CORS option, but it doesn't help.

David

[dekwan]

Hi,

Please email ask-ece-dev@external.cisco.com for help with ECE.

Thanx,

Denise

[david_legrand · Accepted solution]

Hello,

For information, here is the answer I've received from support.

I need to call this url : https://<ECE web server>/system/web/apps/liteagent/?wsname=https://<parent domain FQDN>/

and replace <parent domain FQDN> by the domain of the main page.

With that, it works like a charm.

Thank you @dekwan

David