ECT in IPCC Enterprise

[Gautam Chatterjee]

Hi,

Does anyone worked with ECT (Explicit call transfer) in IPCC 7.1.5 version for Europe region. I know this IOS feature is supported byCisco, but wanted to confirm how it is handled within a IPCC environment.

Thanks in advance.                  

[Gergely Szabo]

Hi,

actually, can you please give us more details on it? Who has the two calls?

I can't think of any situation that single step or consult transfer won't cover.

G.