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Egain links in customer chat window

hemal.mehta
Level 5
Level 5

‎04-03-2014 11:20 AM - edited ‎03-14-2019 01:19 PM

Where does one configure the links that are sent to the customer once the chat is over.  These show up on the customer chat window.

 

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joluc_denmark
Level 1
Level 1

‎08-08-2014 04:46 AM

That would be on the Entry Point properties in eGain Admin.

Unless you mean Quick Links which are configured on the Chat Queue, Media tab.

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