04-03-2014 11:20 AM - edited 03-14-2019 01:19 PM
Where does one configure the links that are sent to the customer once the chat is over. These show up on the customer chat window.
08-08-2014 04:46 AM
That would be on the Entry Point properties in eGain Admin.
Unless you mean Quick Links which are configured on the Chat Queue, Media tab.
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