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Frequent Contributor

Email view in scheduled cuic blank

I'm trying to set up scheduled reports for PQ abandoned call reports but when I  create it, under the email tab It asks what type of report - xls, Inlinexxx as well as the email address of the recipient. It also auto-populates the "email view" which copies in the name of the report however it allows me to save it but when I search for the report via the filter" it gives a red cross on the "status" and when re-open the report, the " email view is blank again.

I can run the same report directly as a one of and it is fine. 

 

Any ideas? 

 

Thanks 

 

Cuci 11.5 and ucce 11.5

6 REPLIES 6
Contributor

Re: Email view in scheduled cuic blank

Did you try and check the option to set the filter on the report in case there's a filter required for instance?

Frequent Contributor

Re: Email view in scheduled cuic blank

Hi bil

Yes, I checked that already 

Contributor

Re: Email view in scheduled cuic blank

So if you try and save it with the filter, you get the same behavior? And if you try it without the filter, same behavior?

Is it just this one report that is having the issue?

 

Highlighted
Frequent Contributor

Re: Email view in scheduled cuic blank

Just to let you know the issues was resolved 

 

The issue was the character limit of 50. I had to save the report then edit it and change the name of grid view to change it to be less then 50-then it works. There is a  reference to the 50 character limit in the reporting doc

Contributor

Re: Email view in scheduled cuic blank

Thank you for sharing the fix. So the view name was longer than 50 characters and would let you run it fine but not schedule it.

Frequent Contributor

Re: Email view in scheduled cuic blank

That's correct 

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