I'm trying to set up scheduled reports for PQ abandoned call reports but when I create it, under the email tab It asks what type of report - xls, Inlinexxx as well as the email address of the recipient. It also auto-populates the "email view" which copies in the name of the report however it allows me to save it but when I search for the report via the filter" it gives a red cross on the "status" and when re-open the report, the " email view is blank again.
I can run the same report directly as a one of and it is fine.
Cuci 11.5 and ucce 11.5
So if you try and save it with the filter, you get the same behavior? And if you try it without the filter, same behavior?
Is it just this one report that is having the issue?
Just to let you know the issues was resolved
The issue was the character limit of 50. I had to save the report then edit it and change the name of grid view to change it to be less then 50-then it works. There is a reference to the 50 character limit in the reporting doc
Thank you for sharing the fix. So the view name was longer than 50 characters and would let you run it fine but not schedule it.