03-28-2013 12:08 AM - edited 03-14-2019 11:27 AM
Hi all,
We have a client that has a UCCX install that was not configured to use DNS and we'd like to rectify that. Is there a documented procedure for enabling DNS after a server has been in production for a while? I see commands for setting a primary and secondary address in the CLI, but will this actually enable DNS as well? I imagine the license MAC will also change, so I'll need to get Cisco licensing involved.
Any advice would be very much appreciated
Thanks in advance,
Jason
03-28-2013 12:27 AM
Hi Jason,
DNS is mandatory for UCCX 8.x installation .How u have installed it earlier?
The license MAC would change.It depends on parmeters .
Modifying any of these parameters can change License MAC thereby invalidating current License files.
Here are the parameters on which the validity of a License MAC depends:
• Time zone
• NTP server 1 (or ‘none’)
• NIC speed (or ‘auto’)
• Hostname
• IP Address
• IP Mask
• Gateway Address
Primary DNS
• SMTP server
• Certificate Information (Organization, Unit, Location, State, Country)
You can refer the URL
regds,
aman
03-28-2013 12:29 AM
I imagine when the installer asks if you want to use DNS, you select 'No'
03-28-2013 12:44 AM
Hi Jason,
You need to contact Cisco TAC to get the license key "re-hosted" since license MAC would change.
You need to use the commands to configure DNS
set network dns primary ip-address
set network dns secondary ip-address
Hope this helps.
regds,
aman
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