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Error[10109] The Number you dialed is not valid for your defined calling plan.

neeraj.suriyal
Level 1
Level 1

Hi,

I am dialing a caller entered digits from Cti toolkit and getting the message " Error[10109] The number you dialed is not valied for your defined calling plan.

The dial plan configured in ICm include the number which i am dialing. and i am getting busy tone when dialing CTI route point from CTI toolkit.

8 Replies 8

Senthil Kumar Sankar
Cisco Employee
Cisco Employee

Hi Neeraj,

Can you check the Dial Number Plan Type for the WildCard Pattern. Then check the Agent Desk Settings "Outbound Access" Section. Does the agent have the access to dial the WildCard Pattern

Regards,

Senthil

Thanks Senthil, Both the setting are peerfect. what i saw in the router logs that NO label configured for the cum routing client but i have lable there in the system i deleted the label and re-created it ..still same problem.

Router Logs:

00:26:07:244 ra-rtr Trace: (15 x 0 : 0 0) NewCall: CRSCallID=(150543,105) dn=4998 ani=9600 ced= RCID=5000

00:26:07:244 ra-rtr No label configured on network VRU iyogi_ind_vru(ID:5000) for routing client CUCM_RC(ID:5000).

00:26:07:244 ra-rtr Trace: (15 x 43 : 0 0) No label configured on network VRU iyogi_ind_vru(ID:5000) for routing client CUCM_RC(ID:5000). 

00:26:07:244 ra-rtr Trace: (15 x 43 : 0 0) Deleting Dialog.

OPC Logs:

Events from March 4, 2013:

20:29:59:986 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5026 (11020) MRDomainID=1 Event=Not Ready(3) Duration=1713 Reason=50002 DateTime=03/04 14:59:59 LoginDateTime=03/04 14:29:45 AgentObj=0x2129dc0

20:29:59:986 PG1A-opc Activating Interval 30 for Peripheral 5000 (03/04/2013 15:00:00).

20:29:59:986 PG1A-opc Activating Interval 30 for Peripheral 5001 (03/04/2013 15:00:00).

20:29:59:986 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 29

20:29:59:986 PG1A-opc Activating Half-Hour 30 for PG (03/04/2013 15:00:00).

20:30:00:268 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5000 Logger reported DateTime = 03/04/2013 14:30:00 (0x426473c0)

20:30:00:314 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5001 Logger reported DateTime = 03/04/2013 14:30:00 (0x426473c0)

20:30:00:361 PG1A-opc Trace: ProcessCtrlrTableUpdateComplete: - !INFORM! - LCID:5000 Logger reported DateTime = 03/04/2013 14:30:00 (0x426473c0)

20:30:00:408 PG1A-opc Trace: OPC Version: Release 8.0.3.0 , Build 27188

20:30:00:408 PG1A-opc Trace: Release Date:   11/12/10 15:25:06

20:30:00:408 PG1A-opc Trace: Current Time:   03/04 15:00:00

20:30:00:408 PG1A-opc Trace: Local Time:     03/04 20:30:00 (+5.5 hr)

20:30:00:408 PG1A-opc Trace: OPC Up:      02/28 15:20:24 (3.9 day)

20:30:00:408 PG1A-opc Trace: OPC Sync:    --

20:30:00:408 PG1A-opc Trace: Process              LastStateChange             LastHeartBeat

20:30:00:408 PG1A-opc Trace: A pgag         OK M- 02/28 15:20:28 (3.9 day)    --

20:30:00:408 PG1A-opc Trace: A pim1         OK M- 02/28 15:20:28 (3.9 day)    --

20:30:00:408 PG1A-opc Trace: A pim2         OK M- 02/28 15:20:28 (3.9 day)    --

20:30:00:408 PG1A-opc Trace: A ctisvr       OK M- 02/28 15:20:29 (3.9 day)    --

20:30:00:408 PG1A-opc Trace: A opc          OK  H --                          03/04 14:59:54 (6 sec)

20:30:00:408 PG1A-opc Trace: B pgag             - --                          --

20:30:00:408 PG1A-opc Trace: B pim1             - --                          --

20:30:00:408 PG1A-opc Trace: B pim2             - --                          --

20:30:00:408 PG1A-opc Trace: B opc              - --                          --

20:30:00:408 PG1A-opc Trace: PGAgent     LastStateChangeTime         ConnectATime                Status       ConnectBTime                Status

20:30:00:408 PG1A-opc Trace: SideA   PIA 02/28 15:21:19 (3.9 day)    02/28 15:21:19 (3.9 day)    CONNECTED   02/28 15:21:19 (3.9 day)    DISCONNECTED

20:30:00:408 PG1A-opc Trace: PeripheralID  Side   State            LastStateChange            LastHeardFrom

20:30:00:408 PG1A-opc Trace:   5000         A   PIM_ACTIVE  PR   02/28 15:20:38 (3.9 day)     03/04 14:59:59 (1 sec)      

20:30:00:408 PG1A-opc Trace:   5001         A   PIM_ACTIVE  PR   02/28 15:20:35 (3.9 day)     03/04 14:59:59 (1 sec)      

20:30:00:408 PG1A-opc Trace: CTIServerNo   Side   State            LastStateChange            LastHeardFrom

20:30:00:408 PG1A-opc Trace:   1            A   CTI_ACTIVE       02/28 15:20:35 (3.9 day)     03/04 14:59:51 (9 sec)      

20:30:00:408 PG1A-opc Trace: OPC Trace Mask: 0x40

20:30:00:408 PG1A-opc Trace: DebugControlFlag1 (0x0): 

20:30:00:408 PG1A-opc Trace: DebugControlFlag2 (0x10000000): /default 

20:30:00:408 PG1A-opc Trace: Real Time Disk IO Writes in last 3600 seconds : 60 Total, 60 written, 0 skipped.

20:30:00:408 PG1A-opc Trace: Capture was enabled at 20:50:24

20:30:00:408 PG1A-opc Trace: Output Capture was disabled at 20:50:24

20:30:30:908 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:38:39:733 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb44 mapped to OPCInvokeID 0xf000019a 

20:38:39:733 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019a Dev=

20:38:39:733 PG1A-opc Trace: PrivateData: AGSTID=5001

20:38:39:749 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb45 mapped to OPCInvokeID 0xf000019b 

20:38:39:749 PG1A-opc Trace: CSTASetAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019b Dev=1024 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))

20:38:39:749 PG1A-opc Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=

20:38:39:749 PG1A-opc Trace: AgentDeviceDataUpdate - Updating 1 Agent Records on Peripheral 5000

20:38:39:749 PG1A-opc Trace:   - AgentSTID=5001 Periph#=48821906 ExtString=1024 Instrument=1024

20:38:39:749 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=5006 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5000 SG#=5062(0x13C6) Priority=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Login(1) Duration=0 Reason=-1 DateTime=03/04 15:08:39 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5003 SG#=6502(0x1966) Priority=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5004 SG#=1001(0x3E9) Priority=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5005 SG#=1002(0x3EA) Priority=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5000

20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5003

20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5004

20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5005

20:38:39:749 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb46 mapped to OPCInvokeID 0xf000019c 

20:38:39:749 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019c Dev=1024

20:38:39:749 PG1A-opc Trace: PrivateData: AGSTID=5001

20:38:42:030 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb4a mapped to OPCInvokeID 0xf000019d 

20:38:42:030 PG1A-opc Trace: CSTASnapshotDevice: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019d SnapshotObject=1024

20:38:43:170 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb4b mapped to OPCInvokeID 0xf000019e 

20:38:43:170 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019e CallingDevice=1024 CalledDevice=6500

20:38:43:170 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:38:43:170 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:42:37:185 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebba mapped to OPCInvokeID 0xf000019f 

20:42:37:185 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019f CallingDevice=1024 CalledDevice=4998

20:42:37:185 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:42:37:185 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:42:37:185 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855072,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

20:42:37:185 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

20:42:37:185 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=237 Reason=0 DateTime=03/04 15:12:36 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855072,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855072 CallObj=(0x210ccd0) NewState=NULL OldState=NONE.

20:42:37:185 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:42:37:185 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148

20:42:37:185 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

20:42:37:185 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:37:185 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855072,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

20:42:37:185 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302001E42FAB00000000

20:42:37:185 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855072 CallObj=(0x210ccd0) NewState=NULL OldState=NULL.

20:42:37:185 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf000019f NewCall(CID=16855072,Dev=1024,DevType=Static)

20:42:37:185 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2

20:42:37:200 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1024 routedCall=(CID=16855072,Dev=1024,Type=Static) RoutingCrossRefID=8 RoutedSelAlgorithm=4 Priority=0

20:42:37:200 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:42:37:200 PG1A-opc Trace: AddRoutedCall:: XrefID=8 CallID=16855072

20:42:37:200 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=8 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855072

20:42:37:200 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855072 XRefID=8 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:42:37:200 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:42:37:200 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=8 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:42:37:200 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=8 CID=16855072 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:42:37:200 PG1A-opc Trace: RemoveRoutedCall:: XrefID=8 CallID=16855072 removalType=70

20:42:37:200 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855072 CrossRefID=8 RemovalType=70

20:42:37:200 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855072 XRefID=22431812

20:42:37:200 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:42:41:435 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855072,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

20:42:58:247 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebc5 mapped to OPCInvokeID 0xf00001a0 

20:42:58:247 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a0 Call(CID=16855072,Dev=1024,Type=Static)

20:42:58:247 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:42:58:247 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a0

20:42:58:247 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855072,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1

20:42:58:247 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302001E42FAC00000000

20:42:58:247 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855072 CallObj=(0x210ccd0) NewState=NONE OldState=NULL.

20:42:58:247 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x210ccd0)  SrcConn(CID=16855072,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:42:58:247 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:42:58:247 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855072,DevID=1024,DevType=Static) AgentLineObj=0x2a00040

20:42:58:247 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=21 Wrap=0 Hold=0 Conn=(CID=16855072,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x210ccd0

20:42:58:247 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x210ccd0 DateTime=03/04 15:12:57 IntervalDatetime=03/04/2013 15:00:00

20:42:58:247 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855072 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177595, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=21 RingTime=0 DelayTime=21 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302001E42FAB00000000 ProtocolID=1 ApplicationData='\0'

20:42:58:247 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855072 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:42:58:247 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:42:58:247 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855072,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:42:58:247 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855072, Device= DevType=Static) on Peripheral 5000.

20:44:44:137 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebfe mapped to OPCInvokeID 0xf00001a1 

20:44:44:137 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a1 CallingDevice=1024 CalledDevice=4998

20:44:44:137 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:44:44:137 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:44:44:153 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855074,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

20:44:44:153 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

20:44:44:153 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=106 Reason=0 DateTime=03/04 15:14:43 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855074,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855074 CallObj=(0x210d440) NewState=NULL OldState=NONE.

20:44:44:153 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:44:44:153 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148

20:44:44:153 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

20:44:44:153 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:44:153 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855074,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

20:44:44:153 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302201E42FB000000000

20:44:44:153 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855074 CallObj=(0x210d440) NewState=NULL OldState=NULL.

20:44:44:153 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a1 NewCall(CID=16855074,Dev=1024,DevType=Static)

20:44:44:153 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2

20:44:44:153 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1024 routedCall=(CID=16855074,Dev=1024,Type=Static) RoutingCrossRefID=9 RoutedSelAlgorithm=4 Priority=0

20:44:44:153 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:44:44:153 PG1A-opc Trace: AddRoutedCall:: XrefID=9 CallID=16855074

20:44:44:153 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=9 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855074

20:44:44:153 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855074 XRefID=9 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:44:44:153 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:44:44:153 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=9 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:44:44:153 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=9 CID=16855074 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:44:44:153 PG1A-opc Trace: RemoveRoutedCall:: XrefID=9 CallID=16855074 removalType=70

20:44:44:153 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855074 CrossRefID=9 RemovalType=70

20:44:44:153 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855074 XRefID=22431812

20:44:44:153 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:44:48:168 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855074,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

20:44:52:699 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebff mapped to OPCInvokeID 0xf00001a2 

20:44:52:699 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a2 Call(CID=16855074,Dev=1024,Type=Static)

20:44:52:699 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:44:52:715 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a2

20:44:52:715 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855074,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1

20:44:52:715 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302201E42FB100000000

20:44:52:715 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855074 CallObj=(0x210d440) NewState=NONE OldState=NULL.

20:44:52:715 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x210d440)  SrcConn(CID=16855074,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:44:52:715 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:44:52:715 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855074,DevID=1024,DevType=Static) AgentLineObj=0x2a00040

20:44:52:715 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=9 Wrap=0 Hold=0 Conn=(CID=16855074,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x210d440

20:44:52:715 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x210d440 DateTime=03/04 15:14:52 IntervalDatetime=03/04/2013 15:00:00

20:44:52:715 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855074 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177596, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=9 RingTime=0 DelayTime=9 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302201E42FB000000000 ProtocolID=1 ApplicationData='\0'

20:44:52:715 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855074 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:44:52:715 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:44:52:715 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855074,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:44:52:715 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855074, Device= DevType=Static) on Peripheral 5000.

20:44:56:902 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ec06 mapped to OPCInvokeID 0xf00001a3 

20:44:56:902 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a3 CallingDevice=1024 CalledDevice=6500

20:44:56:902 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:44:56:902 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:45:00:434 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:45:30:949 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:49:01:854 PG1A-opc REMOVED 1 DialedNumbers.

20:49:01:901 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280163.000000, Old=663355280158.000000)

20:49:01:901 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280163.000000, Old=663355280158.000000)

20:49:01:901 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280142.000000)

20:49:01:901 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:19:02 (0x42647a61) on Logical Controller 5000.

20:49:01:901 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:49:13:010 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280168.000000, Old=663355280163.000000)

20:49:13:010 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280168.000000, Old=663355280163.000000)

20:49:13:010 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280163.000000)

20:49:13:010 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:19:14 (0x42647a67) on Logical Controller 5000.

20:49:13:010 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:49:21:276 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ec84 mapped to OPCInvokeID 0xf00001a4 

20:49:21:276 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a4 CallingDevice=1024 CalledDevice=4998

20:49:21:276 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:49:21:276 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:49:21:276 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855082,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

20:49:21:276 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

20:49:21:276 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=269 Reason=0 DateTime=03/04 15:19:20 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855082,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855082 CallObj=(0x29cfb88) NewState=NULL OldState=NONE.

20:49:21:276 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:49:21:276 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148

20:49:21:276 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

20:49:21:276 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:21:276 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855082,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

20:49:21:276 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302A01E42FC300000000

20:49:21:276 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855082 CallObj=(0x29cfb88) NewState=NULL OldState=NULL.

20:49:21:276 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a4 NewCall(CID=16855082,Dev=1024,DevType=Static)

20:49:21:276 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2

20:49:21:276 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1024 routedCall=(CID=16855082,Dev=1024,Type=Static) RoutingCrossRefID=10 RoutedSelAlgorithm=4 Priority=0

20:49:21:276 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:49:21:276 PG1A-opc Trace: AddRoutedCall:: XrefID=10 CallID=16855082

20:49:21:276 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=10 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855082

20:49:21:276 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855082 XRefID=10 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:49:21:291 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:49:21:291 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=10 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:49:21:291 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=10 CID=16855082 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:49:21:291 PG1A-opc Trace: RemoveRoutedCall:: XrefID=10 CallID=16855082 removalType=70

20:49:21:291 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855082 CrossRefID=10 RemovalType=70

20:49:21:291 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855082 XRefID=22438652

20:49:21:291 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:49:25:291 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855082,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

20:49:29:041 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ec8a mapped to OPCInvokeID 0xf00001a5 

20:49:29:041 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a5 Call(CID=16855082,Dev=1024,Type=Static)

20:49:29:041 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:49:29:041 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a5

20:49:29:041 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855082,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1

20:49:29:041 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302A01E42FC400000000

20:49:29:041 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855082 CallObj=(0x29cfb88) NewState=NONE OldState=NULL.

20:49:29:041 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cfb88)  SrcConn(CID=16855082,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:49:29:041 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:49:29:041 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855082,DevID=1024,DevType=Static) AgentLineObj=0x2a00040

20:49:29:041 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=8 Wrap=0 Hold=0 Conn=(CID=16855082,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x29cfb88

20:49:29:041 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cfb88 DateTime=03/04 15:19:28 IntervalDatetime=03/04/2013 15:00:00

20:49:29:041 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855082 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177597, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=8 RingTime=0 DelayTime=8 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302A01E42FC300000000 ProtocolID=1 ApplicationData='\0'

20:49:29:041 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855082 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:49:29:041 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:49:29:041 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855082,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:49:29:041 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855082, Device= DevType=Static) on Peripheral 5000.

20:49:32:323 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=9600 routedCall=(CID=16855084,Dev=9600,Type=Static) RoutingCrossRefID=11 RoutedSelAlgorithm=4 Priority=0

20:49:32:323 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:49:32:323 PG1A-opc Trace: AddRoutedCall:: XrefID=11 CallID=16855084

20:49:32:323 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=11 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=9600 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855084

20:49:32:323 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855084 XRefID=11 DN=4998 ANI=9600 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:49:32:323 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:49:32:323 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=11 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:49:32:323 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=11 CID=16855084 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:49:32:323 PG1A-opc Trace: RemoveRoutedCall:: XrefID=11 CallID=16855084 removalType=70

20:49:32:323 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855084 CrossRefID=11 RemovalType=70

20:49:32:323 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855084 XRefID=22438652

20:49:32:323 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:49:36:323 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855084,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:49:36:323 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001302C01E42FC900000000

20:49:36:323 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855084 CallObj=(0x29cf718) NewState=NONE OldState=NONE.

20:49:36:323 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cf718)  SrcConn(CID=16855084,Dev=9600,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:49:36:323 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855084(0x29cf718).

20:49:36:323 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cf718 DateTime=03/04 15:19:35 IntervalDatetime=03/04/2013 15:00:00

20:49:36:323 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855084 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177598, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=9600 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'

20:49:36:323 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855084 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:50:14:807 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280172.000000, Old=663355280168.000000)

20:50:14:807 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280172.000000, Old=663355280168.000000)

20:50:14:807 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280163.000000)

20:50:14:807 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:20:16 (0x42647a88) on Logical Controller 5000.

20:50:14:807 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:50:22:260 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280176.000000, Old=663355280172.000000)

20:50:22:260 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280176.000000, Old=663355280172.000000)

20:50:22:260 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280163.000000)

20:50:22:260 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:20:22 (0x42647a8b) on Logical Controller 5000.

20:50:22:260 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:50:27:353 PG1A-opc ADDED 1 DialedNumbers.

20:50:27:400 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280180.000000, Old=663355280176.000000)

20:50:27:400 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280180.000000, Old=663355280176.000000)

20:50:27:400 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280180.000000, Old=663355280163.000000)

20:50:27:400 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:20:28 (0x42647a8e) on Logical Controller 5000.

20:50:27:400 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:50:41:400 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280186.000000, Old=663355280180.000000)

20:50:41:400 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280186.000000, Old=663355280180.000000)

20:50:41:400 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280180.000000, Old=663355280180.000000)

20:50:41:400 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:20:42 (0x42647a95) on Logical Controller 5000.

20:50:41:400 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30

20:50:58:260 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ecb4 mapped to OPCInvokeID 0xf00001a6 

20:50:58:260 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a6 CallingDevice=1024 CalledDevice=4998

20:50:58:260 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:50:58:260 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:50:58:275 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855087,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

20:50:58:275 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

20:50:58:275 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=89 Reason=0 DateTime=03/04 15:20:57 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855087,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855087 CallObj=(0x29cf2a8) NewState=NULL OldState=NONE.

20:50:58:275 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:50:58:275 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148

20:50:58:275 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

20:50:58:275 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:50:58:275 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855087,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

20:50:58:275 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302F01E42FD000000000

20:50:58:275 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855087 CallObj=(0x29cf2a8) NewState=NULL OldState=NULL.

20:50:58:275 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a6 NewCall(CID=16855087,Dev=1024,DevType=Static)

20:50:58:275 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2

20:50:58:275 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1024 routedCall=(CID=16855087,Dev=1024,Type=Static) RoutingCrossRefID=12 RoutedSelAlgorithm=4 Priority=0

20:50:58:275 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:50:58:275 PG1A-opc Trace: AddRoutedCall:: XrefID=12 CallID=16855087

20:50:58:275 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=12 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855087

20:50:58:275 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855087 XRefID=12 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:50:58:275 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:50:58:275 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=12 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:50:58:275 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=12 CID=16855087 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:50:58:275 PG1A-opc Trace: RemoveRoutedCall:: XrefID=12 CallID=16855087 removalType=70

20:50:58:275 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855087 CrossRefID=12 RemovalType=70

20:50:58:275 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855087 XRefID=22431812

20:50:58:275 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:51:02:275 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855087,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

20:51:18:963 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ecbf mapped to OPCInvokeID 0xf00001a7 

20:51:18:963 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a7 Call(CID=16855087,Dev=1024,Type=Static)

20:51:18:963 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:51:18:978 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a7

20:51:18:978 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855087,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1

20:51:18:978 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302F01E42FD100000000

20:51:18:978 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855087 CallObj=(0x29cf2a8) NewState=NONE OldState=NULL.

20:51:18:978 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cf2a8)  SrcConn(CID=16855087,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:51:18:978 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:51:18:978 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855087,DevID=1024,DevType=Static) AgentLineObj=0x2a00040

20:51:18:978 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=21 Wrap=0 Hold=0 Conn=(CID=16855087,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x29cf2a8

20:51:18:978 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cf2a8 DateTime=03/04 15:21:18 IntervalDatetime=03/04/2013 15:00:00

20:51:18:978 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855087 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177599, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=21 RingTime=0 DelayTime=21 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302F01E42FD000000000 ProtocolID=1 ApplicationData='\0'

20:51:18:978 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855087 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:51:18:978 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:51:18:978 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855087,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:51:18:978 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855087, Device= DevType=Static) on Peripheral 5000.

20:55:13:820 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ed2f mapped to OPCInvokeID 0xf00001a8 

20:55:13:820 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a8 CallingDevice=1024 CalledDevice=6500

20:55:13:820 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:55:13:820 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:56:38:039 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=9600 routedCall=(CID=16855097,Dev=9600,Type=Static) RoutingCrossRefID=13 RoutedSelAlgorithm=4 Priority=0

20:56:38:039 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:56:38:039 PG1A-opc Trace: AddRoutedCall:: XrefID=13 CallID=16855097

20:56:38:039 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=13 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=9600 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855097

20:56:38:039 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855097 XRefID=13 DN=4998 ANI=9600 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:56:38:039 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:56:38:039 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=13 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:56:38:039 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=13 CID=16855097 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:56:38:039 PG1A-opc Trace: RemoveRoutedCall:: XrefID=13 CallID=16855097 removalType=70

20:56:38:039 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855097 CrossRefID=13 RemovalType=70

20:56:38:039 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855097 XRefID=22438652

20:56:38:039 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:56:42:054 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855097,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:56:42:054 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001303901E42FE900000000

20:56:42:054 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855097 CallObj=(0x29cee38) NewState=NONE OldState=NONE.

20:56:42:054 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cee38)  SrcConn(CID=16855097,Dev=9600,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:56:42:054 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855097(0x29cee38).

20:56:42:054 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cee38 DateTime=03/04 15:26:41 IntervalDatetime=03/04/2013 15:00:00

20:56:42:054 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855097 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177600, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=9600 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'

20:56:42:054 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855097 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:56:46:320 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=6544 routedCall=(CID=16855098,Dev=6544,Type=Static) RoutingCrossRefID=14 RoutedSelAlgorithm=4 Priority=0

20:56:46:320 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:56:46:320 PG1A-opc Trace: AddRoutedCall:: XrefID=14 CallID=16855098

20:56:46:320 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=14 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=6544 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855098

20:56:46:320 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855098 XRefID=14 DN=4998 ANI=6544 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:56:46:320 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:56:46:320 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=14 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:56:46:320 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=14 CID=16855098 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:56:46:320 PG1A-opc Trace: RemoveRoutedCall:: XrefID=14 CallID=16855098 removalType=70

20:56:46:320 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855098 CrossRefID=14 RemovalType=70

20:56:46:320 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855098 XRefID=22438652

20:56:46:320 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:56:50:335 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855098,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:56:50:335 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001303A01E42FEB00000000

20:56:50:335 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855098 CallObj=(0x29ce9c8) NewState=NONE OldState=NONE.

20:56:50:335 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29ce9c8)  SrcConn(CID=16855098,Dev=6544,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:56:50:335 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855098(0x29ce9c8).

20:56:50:335 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29ce9c8 DateTime=03/04 15:26:49 IntervalDatetime=03/04/2013 15:00:00

20:56:50:335 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855098 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177601, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=6544 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'

20:56:50:335 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855098 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:56:54:148 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ed62 mapped to OPCInvokeID 0xf00001a9 

20:56:54:148 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a9 CallingDevice=1024 CalledDevice=4998

20:56:54:148 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:56:54:148 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024

20:56:54:163 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855100,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

20:56:54:163 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

20:56:54:163 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=335 Reason=0 DateTime=03/04 15:26:53 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855100,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855100 CallObj=(0x29ce558) NewState=NULL OldState=NONE.

20:56:54:163 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:56:54:163 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148

20:56:54:163 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

20:56:54:163 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:56:54:163 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855100,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

20:56:54:163 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001303C01E42FEE00000000

20:56:54:163 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855100 CallObj=(0x29ce558) NewState=NULL OldState=NULL.

20:56:54:163 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a9 NewCall(CID=16855100,Dev=1024,DevType=Static)

20:56:54:163 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2

20:56:54:163 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1024 routedCall=(CID=16855100,Dev=1024,Type=Static) RoutingCrossRefID=15 RoutedSelAlgorithm=4 Priority=0

20:56:54:163 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:56:54:163 PG1A-opc Trace: AddRoutedCall:: XrefID=15 CallID=16855100

20:56:54:163 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=15 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855100

20:56:54:163 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855100 XRefID=15 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:56:54:163 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:56:54:163 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=15 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:56:54:163 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=15 CID=16855100 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:56:54:163 PG1A-opc Trace: RemoveRoutedCall:: XrefID=15 CallID=16855100 removalType=70

20:56:54:163 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855100 CrossRefID=15 RemovalType=70

20:56:54:163 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855100 XRefID=22438652

20:56:54:163 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:56:58:179 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855100,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

20:57:28:210 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855100,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1

20:57:28:210 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001303C01E42FEF00000000

20:57:28:210 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855100 CallObj=(0x29ce558) NewState=NONE OldState=NULL.

20:57:28:210 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29ce558)  SrcConn(CID=16855100,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:57:28:210 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:57:28:210 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855100,DevID=1024,DevType=Static) AgentLineObj=0x2a00040

20:57:28:210 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=34 Wrap=0 Hold=0 Conn=(CID=16855100,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x29ce558

20:57:28:210 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29ce558 DateTime=03/04 15:27:27 IntervalDatetime=03/04/2013 15:00:00

20:57:28:210 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855100 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177602, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=34 RingTime=0 DelayTime=34 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001303C01E42FEE00000000 ProtocolID=1 ApplicationData='\0'

20:57:28:210 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855100 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:57:28:210 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:57:28:210 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855100,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:57:28:210 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855100, Device= DevType=Static) on Peripheral 5000.

20:59:02:491 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1069 routedCall=(CID=16855105,Dev=1069,Type=Static) RoutingCrossRefID=16 RoutedSelAlgorithm=4 Priority=0

20:59:02:491 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:59:02:491 PG1A-opc Trace: AddRoutedCall:: XrefID=16 CallID=16855105

20:59:02:491 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=16 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1069 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855105

20:59:02:491 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855105 XRefID=16 DN=4998 ANI=1069 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:59:02:491 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:59:02:491 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=16 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:59:02:491 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=16 CID=16855105 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:59:02:491 PG1A-opc Trace: RemoveRoutedCall:: XrefID=16 CallID=16855105 removalType=70

20:59:02:491 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855105 CrossRefID=16 RemovalType=70

20:59:02:491 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855105 XRefID=22438652

20:59:02:491 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:59:06:506 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855105,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:59:06:506 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001304101E42FFC00000000

20:59:06:506 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855105 CallObj=(0x29cdc78) NewState=NONE OldState=NONE.

20:59:06:506 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cdc78)  SrcConn(CID=16855105,Dev=1069,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:59:06:506 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855105(0x29cdc78).

20:59:06:506 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cdc78 DateTime=03/04 15:29:06 IntervalDatetime=03/04/2013 15:00:00

20:59:06:506 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855105 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177603, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1069 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'

20:59:06:506 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855105 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:59:15:147 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eda5 mapped to OPCInvokeID 0xf00001aa 

20:59:15:147 PG1A-opc Trace: CSTASetAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001aa Dev=1024 AgentMode=LOG_OUT AGID=48821906 SG=-1(0xffffffff))

20:59:15:147 PG1A-opc Trace: PrivateData: EventReasonCode=2 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=

20:59:15:147 PG1A-opc Trace: AgentStateUpdate - Updating 1 Agent Records on Peripheral 5000

20:59:15:147 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=-1(0xFFFFFFFF) SG#=16777215 Priority=255 Dur=0 State=AS_LOG_OUT CurrentLine=0 Reason=2 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5000 MRDomainID=1 skillGroupNum=5062 (0x13C6) priority=0 Reason=2

20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5003 MRDomainID=1 skillGroupNum=6502 (0x1966) priority=0 Reason=2

20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5004 MRDomainID=1 skillGroupNum=1001 (0x3E9) priority=0 Reason=2

20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5005 MRDomainID=1 skillGroupNum=1002 (0x3EA) priority=0 Reason=2

20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=106 Reason=0 DateTime=03/04 15:29:14 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:59:15:147 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Logout(2) Duration=1236 Reason=2 DateTime=03/04 15:29:14 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738

20:59:26:256 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edb3 mapped to OPCInvokeID 0xf00001ab 

20:59:26:256 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ab Dev=

20:59:26:256 PG1A-opc Trace: PrivateData: AGSTID=5001

20:59:26:272 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edb4 mapped to OPCInvokeID 0xf00001ac 

20:59:26:272 PG1A-opc Trace: CSTASetAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ac Dev=1069 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))

20:59:26:272 PG1A-opc Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=

20:59:26:350 PG1A-opc Trace: AgentDeviceDataUpdate - Updating 1 Agent Records on Peripheral 5000

20:59:26:350 PG1A-opc Trace:   - AgentSTID=5001 Periph#=48821906 ExtString=1069 Instrument=1069

20:59:26:350 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=100000 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5000 SG#=5062(0x13C6) Priority=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Login(1) Duration=0 Reason=-1 DateTime=03/04 15:29:25 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5003 SG#=6502(0x1966) Priority=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5004 SG#=1001(0x3E9) Priority=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5005 SG#=1002(0x3EA) Priority=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5000

20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5003

20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5004

20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5005

20:59:26:350 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edb6 mapped to OPCInvokeID 0xf00001ad 

20:59:26:350 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ad Dev=1069

20:59:26:350 PG1A-opc Trace: PrivateData: AGSTID=5001

20:59:28:522 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edba mapped to OPCInvokeID 0xf00001ae 

20:59:28:522 PG1A-opc Trace: CSTASnapshotDevice: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ae SnapshotObject=1069

20:59:28:834 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edbb mapped to OPCInvokeID 0xf00001af 

20:59:28:834 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001af CallingDevice=1069 CalledDevice=4998

20:59:28:834 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=

20:59:28:834 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1069

20:59:28:850 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855109,Dev=1069,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

20:59:28:850 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1069 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

20:59:28:850 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=3 Reason=0 DateTime=03/04 15:29:28 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855109,Dev=1069,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855109 CallObj=(0x29cd808) NewState=NULL OldState=NONE.

20:59:28:850 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:59:28:850 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 SG#=5062(0x13C6) InstObj=0xc30148

20:59:28:850 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

20:59:28:850 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:28:850 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855109,Dev=1069,Type=Static) CallingDev=(DEV)1069 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

20:59:28:850 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=100000 DigDialed=4998 UniqueID=000000000001304501E4300500000000

20:59:28:850 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855109 CallObj=(0x29cd808) NewState=NULL OldState=NULL.

20:59:28:850 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001af NewCall(CID=16855109,Dev=1069,DevType=Static)

20:59:28:850 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2

20:59:28:850 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1069 routedCall=(CID=16855109,Dev=1069,Type=Static) RoutingCrossRefID=17 RoutedSelAlgorithm=4 Priority=0

20:59:28:850 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

20:59:28:850 PG1A-opc Trace: AddRoutedCall:: XrefID=17 CallID=16855109

20:59:28:850 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=17 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1069 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855109

20:59:28:850 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855109 XRefID=17 DN=4998 ANI=1069 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

20:59:28:850 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

20:59:28:850 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=17 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

20:59:28:850 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=17 CID=16855109 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

20:59:28:850 PG1A-opc Trace: RemoveRoutedCall:: XrefID=17 CallID=16855109 removalType=70

20:59:28:850 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855109 CrossRefID=17 RemovalType=70

20:59:28:850 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855109 XRefID=22438652

20:59:28:850 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

20:59:32:850 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855109,Dev=1069,Type=Static) FailingDev=(DEV)1069 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

20:59:35:756 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edbc mapped to OPCInvokeID 0xf00001b0 

20:59:35:756 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001b0 Call(CID=16855109,Dev=1069,Type=Static)

20:59:35:756 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1069

20:59:35:756 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001b0

20:59:35:756 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855109,Dev=1069,Type=Static) ReleasingDev=(DEV)1069 localConnInfo(-1)=CS_NONE cause=-1

20:59:35:756 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=100000 UniqueID=000000000001304501E4300600000000

20:59:35:756 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855109 CallObj=(0x29cd808) NewState=NONE OldState=NULL.

20:59:35:756 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cd808)  SrcConn(CID=16855109,Dev=1069,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

20:59:35:756 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

20:59:35:756 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: TerminateCall: Inst=1069 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855109,DevID=1069,DevType=Static) AgentLineObj=0x2a00040

20:59:35:756 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=7 Wrap=0 Hold=0 Conn=(CID=16855109,DevID=1069,DevType=Static) AgentObj=0x211d738 CallObj=0x29cd808

20:59:35:756 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cd808 DateTime=03/04 15:29:35 IntervalDatetime=03/04/2013 15:00:00

20:59:35:756 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855109 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177604, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=7 RingTime=0 DelayTime=7 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1069 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1069 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001304501E4300500000000 ProtocolID=1 ApplicationData='\0'

20:59:35:756 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855109 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

20:59:35:756 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

20:59:35:756 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855109,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

20:59:35:756 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855109, Device= DevType=Static) on Peripheral 5000.

20:59:59:928 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5026 (11020) MRDomainID=1 Event=Not Ready(3) Duration=1800 Reason=50002 DateTime=03/04 15:29:59 LoginDateTime=03/04 14:29:45 AgentObj=0x2129dc0

20:59:59:928 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=24 Reason=0 DateTime=03/04 15:29:59 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738

20:59:59:928 PG1A-opc Activating Interval 31 for Peripheral 5000 (03/04/2013 15:30:00).

20:59:59:928 PG1A-opc Activating Interval 31 for Peripheral 5001 (03/04/2013 15:30:00).

20:59:59:928 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 30

20:59:59:928 PG1A-opc Activating Half-Hour 31 for PG (03/04/2013 15:30:00).

21:00:00:194 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5000 Logger reported DateTime = 03/04/2013 15:00:00 (0x42647800)

21:00:00:256 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5001 Logger reported DateTime = 03/04/2013 15:00:00 (0x42647800)

21:00:00:303 PG1A-opc Trace: ProcessCtrlrTableUpdateComplete: - !INFORM! - LCID:5000 Logger reported DateTime = 03/04/2013 15:00:00 (0x42647800)

21:00:30:943 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31

21:01:55:693 PG1A-opc ADDED 1 DeviceTargets.

21:01:55:755 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280192.000000, Old=663355280186.000000)

21:01:55:755 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280192.000000, Old=663355280186.000000)

21:01:55:755 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280192.000000, Old=663355280180.000000)

21:01:55:755 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime  03/04/2013 15:31:56 (0x42647bfc) on Logical Controller 5000.

21:01:55:755 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31

21:02:10:911 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000):  InitiatedConn=(CID=16855111,Dev=1069,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1

21:02:10:911 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1069 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)

21:02:10:911 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=131 Reason=0 DateTime=03/04 15:32:10 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855111,Dev=1069,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855111 CallObj=(0x29cd398) NewState=NULL OldState=NONE.

21:02:10:911 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

21:02:10:911 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 SG#=5062(0x13C6) InstObj=0xc30148

21:02:10:911 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738

21:02:10:911 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:11:161 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000):  OrigConn=(CID=16855111,Dev=1069,Type=Static) CallingDev=(DEV)1069 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1

21:02:11:161 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=100000 DigDialed=4998 UniqueID=000000000001304701E4300A00000000

21:02:11:161 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855111 CallObj=(0x29cd398) NewState=NULL OldState=NULL.

21:02:11:161 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=1069 routedCall=(CID=16855111,Dev=1069,Type=Static) RoutingCrossRefID=18 RoutedSelAlgorithm=4 Priority=0

21:02:11:161 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

21:02:11:161 PG1A-opc Trace: AddRoutedCall:: XrefID=18 CallID=16855111

21:02:11:161 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=18 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1069 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855111

21:02:11:161 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855111 XRefID=18 DN=4998 ANI=1069 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

21:02:11:161 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

21:02:11:161 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=18 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

21:02:11:161 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=18 CID=16855111 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

21:02:11:161 PG1A-opc Trace: RemoveRoutedCall:: XrefID=18 CallID=16855111 removalType=70

21:02:11:161 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855111 CrossRefID=18 RemovalType=70

21:02:11:161 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855111 XRefID=22431812

21:02:11:161 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

21:02:15:161 PG1A-opc Trace: CSTA_FAILED(PID=5000):  FailedConn=(CID=16855111,Dev=1069,Type=Static) FailingDev=(DEV)1069 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3

21:02:16:958 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000):  DroppedConn=(CID=16855111,Dev=1069,Type=Static) ReleasingDev=(DEV)1069 localConnInfo(-1)=CS_NONE cause=-1

21:02:16:958 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=100000 UniqueID=000000000001304701E4300B00000000

21:02:16:958 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855111 CallObj=(0x29cd398) NewState=NONE OldState=NULL.

21:02:16:958 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cd398)  SrcConn(CID=16855111,Dev=1069,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

21:02:16:958 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000

21:02:16:958 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: TerminateCall: Inst=1069 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855111,DevID=1069,DevType=Static) AgentLineObj=0x2a00040

21:02:16:958 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=7 Wrap=0 Hold=0 Conn=(CID=16855111,DevID=1069,DevType=Static) AgentObj=0x211d738 CallObj=0x29cd398

21:02:16:958 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cd398 DateTime=03/04 15:32:16 IntervalDatetime=03/04/2013 15:30:00

21:02:16:958 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855111 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177605, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=7 RingTime=0 DelayTime=7 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1069 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1069 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001304701E4300A00000000 ProtocolID=1 ApplicationData='\0'

21:02:16:958 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855111 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

21:02:16:958 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace:  - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738

21:02:16:958 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855111,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

21:02:16:958 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855111, Device= DevType=Static) on Peripheral 5000.

21:14:59:922 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31

21:15:30:438 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31

21:28:34:558 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000):  currentRoute=4998 callingDevice=9600 routedCall=(CID=16855136,Dev=9600,Type=Static) RoutingCrossRefID=19 RoutedSelAlgorithm=4 Priority=0

21:28:34:558 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0

21:28:34:558 PG1A-opc Trace: AddRoutedCall:: XrefID=19 CallID=16855136

21:28:34:558 PG1A-opc Trace: SendINRCMessage: NEW_CALL  RCID=5000 PID=5000 DID=19 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=9600 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855136

21:28:34:558 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855136 XRefID=19 DN=4998 ANI=9600 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#=  NICCallID={N/A}  PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1

21:28:34:558 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2

21:28:34:558 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) -  routingCrossRefID=19 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM

21:28:34:558 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=19 CID=16855136 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1

21:28:34:558 PG1A-opc Trace: RemoveRoutedCall:: XrefID=19 CallID=16855136 removalType=70

21:28:34:558 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855136 CrossRefID=19 RemovalType=70

21:28:34:558 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855136 XRefID=22473460

21:28:34:558 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2

21:28:38:479 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000):  clearedCall=(CID=16855136,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1

21:28:38:479 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001306001E4304A00000000

21:28:38:479 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855136 CallObj=(0x29ce0e8) NewState=NONE OldState=NONE.

21:28:38:479 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29ce0e8)  SrcConn(CID=16855136,Dev=9600,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)

21:28:38:479 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855136(0x29ce0e8).

21:28:38:479 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29ce0e8 DateTime=03/04 15:58:38 IntervalDatetime=03/04/2013 15:30:00

21:28:38:479 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855136 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177606, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=9600 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'

21:28:38:479 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855136 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)

JGw LOgs:

Events from March 4, 2013:

20:30:23:455 PG1A-jgw1 Trace: JVM Total Memory: 33423360 JVM Free Memory: 31395896 JVM Heap in Use: 2027464 JVM has 93.93399% free memory

20:38:39:749 PG1A-jgw1 Trace: MsgAddCallObserver:  Addr: 1024 Remote Addr: 0 InvID: 1585272438 CallDeliveryMode ID: 0

20:38:39:749 PG1A-jgw1 Trace: Adding Call Observer to: 1024

20:38:39:749 PG1A-jgw1 Trace: Address Name: 1024IP Addressing Mode:IP_ADDRESSING_MODE_IPV4

20:38:39:749 PG1A-jgw1 Trace: handleMsgAddCallObserver::Before addCallObserver for Addr: 1024 RegState: InService

20:38:39:749 PG1A-jgw1 Trace: Adding Terminal Observer to: 1024

20:38:39:749 PG1A-jgw1 Trace: Call to addCallObserver and address.getTerminals for 1024 returned in 0 milsecs

20:38:39:749 PG1A-jgw1 Trace: CiscoTermInServiceEv Term: SEP002333229AE8 Cause: NORMAL

20:38:39:749 PG1A-jgw1 Trace: Call to CiscoAddress[1024].getAddressCallInfo() returned in 0 milsecs

20:38:39:749 PG1A-jgw1 Trace:   MsgAddCallObserverResponse:  Addr: 1024 Succeeded: 1 InvID: 1585272438 Cause: -1

20:38:39:749 PG1A-jgw1 Trace: MsgSnapshotDevice:  Addr: 1024 InvID: 0

20:38:39:749 PG1A-jgw1 Trace:   MsgSnapshotDeviceResponse:  Addr: 1024 Succeeded: 0 InvID: 0 * Line Info:: CID: -1 ConnDevID: /0 LineType: 0 LocConnInfo: 0 SilentMonitorStatus: 0 COCCallID: -1 COCDeviceID:  COCDeviceIDType: 0

20:38:39:749 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0

20:38:39:749 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry

20:40:23:451 PG1A-jgw1 Trace: JVM Total Memory: 33423360 JVM Free Memory: 31393608 JVM Heap in Use: 2029752 JVM has 93.92715% free memory

20:42:37:185 PG1A-jgw1 Trace: MsgMakeCall:  CallingDev: 1024 CalledDev: 4998 InvID: 1585272450

20:42:37:185 PG1A-jgw1 Trace: new MyCID: 50

20:42:37:185 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855072 (77856/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL

20:42:37:185 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr:  Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:42:37:185 PG1A-jgw1 Trace: handleConnCreated CID: 16855072 set mySourceConnection

20:42:37:185 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: LastRed: Cause: NORMAL

20:42:37:185 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302001E42FAB00000000

20:42:37:185 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y

20:42:37:185 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y

20:42:37:185 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855072 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302001E42FAB00000000

20:42:37:185 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855072 after 0 milsecs

20:42:37:185 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855072 set mySourceConnection

20:42:37:185 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855072 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called: LastRed: Cause: NORMAL

20:42:37:185 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:42:37:185 PG1A-jgw1 Trace: Src MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

20:42:37:185 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855072 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302001E42FAB00000000

20:42:37:185 PG1A-jgw1 Trace: call[16855072].connect(SEP002333229AE8,1024,4998) returned in 0 milsecs

20:42:37:185 PG1A-jgw1 Trace: Sending confirmation CID: 16855072 after 0 milsecs

20:42:37:185 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855072 (77856/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL

20:42:37:185 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:42:37:185 PG1A-jgw1 Trace:   MsgMakeCallConf:  NewCID: 16855072 NewConnDevID: 1024/0 InvID: 1585272450

20:42:37:185 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855072 Addr: 4998 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:42:37:185 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855072 set myDestConnection

20:42:37:185 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:42:37:185 PG1A-jgw1 Trace: MyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:42:37:200 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:42:37:200 PG1A-jgw1 Trace: myConnection getAddressPI true

20:42:37:200 PG1A-jgw1 Trace: Sending confirmation CID: 16855072 after 0 milsecs

20:42:37:200 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855072 XRefID: 8 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302001E42FAC00000000

20:42:37:200 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 8 ErrorValue: 1011

20:42:37:200 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 8 Cause: NO_ERROR RteAddr: 4998

20:42:37:200 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:42:41:200 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855072 Addr: 4998 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:42:41:200 PG1A-jgw1 Trace: MyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:42:41:435 PG1A-jgw1 Trace: ConnFailedEv CID: 16855072 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

20:42:41:435 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

20:42:41:435 PG1A-jgw1 Trace: MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

20:42:41:435 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

20:42:41:435 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855072 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302001E42FAC00000000

20:42:58:247 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855072 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272452

20:42:58:247 PG1A-jgw1 Trace: connection[16855072,1024].disconnect() returned in 0 milsecs

20:42:58:247 PG1A-jgw1 Trace:   MsgClearConnectionConf:  InvID: 1585272452

20:42:58:247 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

20:42:58:247 PG1A-jgw1 Trace: MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

20:42:58:247 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855072 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302001E42FAC00000000

20:42:58:247 PG1A-jgw1 Trace: CallInvalidEv CID: 16855072 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

20:42:58:247 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855072 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302001E42FAC00000000

20:42:58:247 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855072

20:42:58:247 PG1A-jgw1 Trace: *** Freeing Call CID: 16855072 MyCID: 50

20:44:44:137 PG1A-jgw1 Trace: MsgMakeCall:  CallingDev: 1024 CalledDev: 4998 InvID: 1585272459

20:44:44:137 PG1A-jgw1 Trace: new MyCID: 51

20:44:44:137 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855074 (77858/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL

20:44:44:137 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr:  Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:44:44:137 PG1A-jgw1 Trace: handleConnCreated CID: 16855074 set mySourceConnection

20:44:44:137 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: LastRed: Cause: NORMAL

20:44:44:137 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302201E42FB000000000

20:44:44:137 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y

20:44:44:137 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y

20:44:44:137 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855074 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302201E42FB000000000

20:44:44:137 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855074 after 0 milsecs

20:44:44:137 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855074 set mySourceConnection

20:44:44:137 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855074 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called: LastRed: Cause: NORMAL

20:44:44:153 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:44:44:153 PG1A-jgw1 Trace: Src MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

20:44:44:153 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855074 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302201E42FB000000000

20:44:44:153 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855074 (77858/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL

20:44:44:153 PG1A-jgw1 Trace: call[16855074].connect(SEP002333229AE8,1024,4998) returned in 16 milsecs

20:44:44:153 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:44:44:153 PG1A-jgw1 Trace: Sending confirmation CID: 16855074 after 16 milsecs

20:44:44:153 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855074 Addr: 4998 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:44:44:153 PG1A-jgw1 Trace:   MsgMakeCallConf:  NewCID: 16855074 NewConnDevID: 1024/0 InvID: 1585272459

20:44:44:153 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855074 set myDestConnection

20:44:44:153 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:44:44:153 PG1A-jgw1 Trace: MyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:44:44:153 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:44:44:153 PG1A-jgw1 Trace: myConnection getAddressPI true

20:44:44:153 PG1A-jgw1 Trace: Sending confirmation CID: 16855074 after 0 milsecs

20:44:44:153 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855074 XRefID: 9 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302201E42FB100000000

20:44:44:153 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 9 ErrorValue: 1011

20:44:44:153 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 9 Cause: NO_ERROR RteAddr: 4998

20:44:44:153 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:44:48:168 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855074 Addr: 4998 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:44:48:168 PG1A-jgw1 Trace: MyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:44:48:168 PG1A-jgw1 Trace: ConnFailedEv CID: 16855074 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

20:44:48:168 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

20:44:48:168 PG1A-jgw1 Trace: MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

20:44:48:168 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

20:44:48:168 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855074 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302201E42FB100000000

20:44:52:699 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855074 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272460

20:44:52:715 PG1A-jgw1 Trace: connection[16855074,1024].disconnect() returned in 16 milsecs

20:44:52:715 PG1A-jgw1 Trace:   MsgClearConnectionConf:  InvID: 1585272460

20:44:52:715 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

20:44:52:715 PG1A-jgw1 Trace: MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

20:44:52:715 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855074 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302201E42FB100000000

20:44:52:715 PG1A-jgw1 Trace: CallInvalidEv CID: 16855074 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

20:44:52:715 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855074 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302201E42FB100000000

20:44:52:715 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855074

20:44:52:715 PG1A-jgw1 Trace: *** Freeing Call CID: 16855074 MyCID: 51

20:49:21:276 PG1A-jgw1 Trace: MsgMakeCall:  CallingDev: 1024 CalledDev: 4998 InvID: 1585272475

20:49:21:276 PG1A-jgw1 Trace: new MyCID: 52

20:49:21:276 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855082 (77866/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL

20:49:21:276 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr:  Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:49:21:276 PG1A-jgw1 Trace: handleConnCreated CID: 16855082 set mySourceConnection

20:49:21:276 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: LastRed: Cause: NORMAL

20:49:21:276 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302A01E42FC300000000

20:49:21:276 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:49:21:276 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: INITIATED loggedIn: Y

20:49:21:276 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855082 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302A01E42FC300000000

20:49:21:276 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855082 after 0 milsecs

20:49:21:276 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855082 set mySourceConnection

20:49:21:276 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855082 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called: LastRed: Cause: NORMAL

20:49:21:276 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:49:21:276 PG1A-jgw1 Trace: Src MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

20:49:21:276 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855082 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302A01E42FC300000000

20:49:21:276 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855082 (77866/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL

20:49:21:276 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:49:21:276 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855082 Addr: 4998 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:49:21:276 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855082 set myDestConnection

20:49:21:276 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:49:21:276 PG1A-jgw1 Trace: MyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:49:21:276 PG1A-jgw1 Trace: call[16855082].connect(SEP002333229AE8,1024,4998) returned in 0 milsecs

20:49:21:276 PG1A-jgw1 Trace: Sending confirmation CID: 16855082 after 0 milsecs

20:49:21:276 PG1A-jgw1 Trace:   MsgMakeCallConf:  NewCID: 16855082 NewConnDevID: 1024/0 InvID: 1585272475

20:49:21:276 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:49:21:276 PG1A-jgw1 Trace: myConnection getAddressPI true

20:49:21:276 PG1A-jgw1 Trace: Sending confirmation CID: 16855082 after 0 milsecs

20:49:21:276 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855082 XRefID: 10 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302A01E42FC400000000

20:49:21:291 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 10 ErrorValue: 1011

20:49:21:291 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 10 Cause: NO_ERROR RteAddr: 4998

20:49:21:291 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:49:25:291 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855082 Addr: 4998 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:49:25:291 PG1A-jgw1 Trace: MyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:49:25:291 PG1A-jgw1 Trace: ConnFailedEv CID: 16855082 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

20:49:25:291 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

20:49:25:291 PG1A-jgw1 Trace: MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

20:49:25:291 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

20:49:25:291 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855082 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302A01E42FC400000000

20:49:29:041 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855082 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272476

20:49:29:041 PG1A-jgw1 Trace: connection[16855082,1024].disconnect() returned in 0 milsecs

20:49:29:041 PG1A-jgw1 Trace:   MsgClearConnectionConf:  InvID: 1585272476

20:49:29:041 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

20:49:29:041 PG1A-jgw1 Trace: MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

20:49:29:041 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855082 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302A01E42FC400000000

20:49:29:041 PG1A-jgw1 Trace: CallInvalidEv CID: 16855082 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

20:49:29:041 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855082 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302A01E42FC400000000

20:49:29:041 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855082

20:49:29:041 PG1A-jgw1 Trace: *** Freeing Call CID: 16855082 MyCID: 52

20:49:32:323 PG1A-jgw1 Trace: new MyCID: 53

20:49:32:323 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855084 (77868/1) Addr: 4998 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL

20:49:32:323 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:49:32:323 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855084 Addr: 4998 Calling: 9600 Called: 4998 LastRed: Cause: NORMAL

20:49:32:323 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855084 Connections created in a reverse order

20:49:32:323 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855084 set myDestConnection

20:49:32:323 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:49:32:323 PG1A-jgw1 Trace: MyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:49:32:323 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855084 (77868/1) Addr: 9600 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL

20:49:32:323 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 101 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N

20:49:32:323 PG1A-jgw1 Trace: handleConnCreated CID: 16855084 set mySourceConnection

20:49:32:323 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855084 Addr: 9600 Calling: 9600 Called: 4998 LastRed: Cause: NORMAL

20:49:32:323 PG1A-jgw1 Trace: MyConn: GenID: 101 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N

20:49:32:323 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 9600 CallingTerm: SEPA40CC39524C9 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:49:32:323 PG1A-jgw1 Trace: myConnection getAddressPI true

20:49:32:323 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855084 after 0 milsecs

20:49:32:323 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855084 XRefID: 11 ConnDevID: 9600/0 CallingDev: 9600 CurrentRoute: 4998 UniqueID: 000000000001302C01E42FC900000000

20:49:32:323 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 11 ErrorValue: 1011

20:49:32:323 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 11 Cause: NO_ERROR RteAddr: 4998

20:49:32:323 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:49:36:323 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855084 Addr: 9600 Calling: 9600 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:49:36:323 PG1A-jgw1 Trace: MyConn: GenID: 101 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N

20:49:36:323 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855084 because delivered initiated was never sent.

20:49:36:323 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855084 Addr: 4998 Calling: 9600 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:49:36:323 PG1A-jgw1 Trace: MyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:49:36:323 PG1A-jgw1 Trace: CallInvalidEv CID: 16855084 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING

20:49:36:323 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855084 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302C01E42FC900000000

20:49:36:323 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855084

20:49:36:323 PG1A-jgw1 Trace: *** Freeing Call CID: 16855084 MyCID: 53

20:50:23:447 PG1A-jgw1 Trace: JVM Total Memory: 33423360 JVM Free Memory: 31393736 JVM Heap in Use: 2029624 JVM has 93.92753% free memory

20:50:58:260 PG1A-jgw1 Trace: MsgMakeCall:  CallingDev: 1024 CalledDev: 4998 InvID: 1585272481

20:50:58:260 PG1A-jgw1 Trace: new MyCID: 54

20:50:58:275 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855087 (77871/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL

20:50:58:275 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr:  Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:50:58:275 PG1A-jgw1 Trace: handleConnCreated CID: 16855087 set mySourceConnection

20:50:58:275 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: LastRed: Cause: NORMAL

20:50:58:275 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302F01E42FD000000000

20:50:58:275 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y

20:50:58:275 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y

20:50:58:275 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855087 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302F01E42FD000000000

20:50:58:275 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855087 after 15 milsecs

20:50:58:275 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855087 set mySourceConnection

20:50:58:275 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855087 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called: LastRed: Cause: NORMAL

20:50:58:275 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:50:58:275 PG1A-jgw1 Trace: Src MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

20:50:58:275 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855087 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302F01E42FD000000000

20:50:58:275 PG1A-jgw1 Trace: call[16855087].connect(SEP002333229AE8,1024,4998) returned in 15 milsecs

20:50:58:275 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855087 (77871/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL

20:50:58:275 PG1A-jgw1 Trace: Sending confirmation CID: 16855087 after 15 milsecs

20:50:58:275 PG1A-jgw1 Trace:   MsgMakeCallConf:  NewCID: 16855087 NewConnDevID: 1024/0 InvID: 1585272481

20:50:58:275 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:50:58:275 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855087 Addr: 4998 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:50:58:275 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855087 set myDestConnection

20:50:58:275 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:50:58:275 PG1A-jgw1 Trace: MyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:50:58:275 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:50:58:275 PG1A-jgw1 Trace: myConnection getAddressPI true

20:50:58:275 PG1A-jgw1 Trace: Sending confirmation CID: 16855087 after 0 milsecs

20:50:58:275 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855087 XRefID: 12 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302F01E42FD100000000

20:50:58:275 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 12 ErrorValue: 1011

20:50:58:275 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 12 Cause: NO_ERROR RteAddr: 4998

20:50:58:275 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:51:02:275 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855087 Addr: 4998 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:51:02:275 PG1A-jgw1 Trace: MyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:51:02:275 PG1A-jgw1 Trace: ConnFailedEv CID: 16855087 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

20:51:02:275 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

20:51:02:275 PG1A-jgw1 Trace: MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

20:51:02:275 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

20:51:02:275 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855087 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302F01E42FD100000000

20:51:18:963 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855087 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272483

20:51:18:963 PG1A-jgw1 Trace: connection[16855087,1024].disconnect() returned in 0 milsecs

20:51:18:978 PG1A-jgw1 Trace:   MsgClearConnectionConf:  InvID: 1585272483

20:51:18:978 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

20:51:18:978 PG1A-jgw1 Trace: MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

20:51:18:978 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855087 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302F01E42FD100000000

20:51:18:978 PG1A-jgw1 Trace: CallInvalidEv CID: 16855087 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

20:51:18:978 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855087 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302F01E42FD100000000

20:51:18:978 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855087

20:51:18:978 PG1A-jgw1 Trace: *** Freeing Call CID: 16855087 MyCID: 54

20:56:38:023 PG1A-jgw1 Trace: new MyCID: 55

20:56:38:023 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855097 (77881/1) Addr: 4998 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL

20:56:38:023 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:56:38:023 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855097 Addr: 4998 Calling: 9600 Called: 4998 LastRed: Cause: NORMAL

20:56:38:023 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855097 Connections created in a reverse order

20:56:38:023 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855097 set myDestConnection

20:56:38:023 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:56:38:023 PG1A-jgw1 Trace: MyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:56:38:023 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855097 (77881/1) Addr: 9600 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL

20:56:38:023 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 105 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N

20:56:38:023 PG1A-jgw1 Trace: handleConnCreated CID: 16855097 set mySourceConnection

20:56:38:023 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855097 Addr: 9600 Calling: 9600 Called: 4998 LastRed: Cause: NORMAL

20:56:38:023 PG1A-jgw1 Trace: MyConn: GenID: 105 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N

20:56:38:039 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 9600 CallingTerm: SEPA40CC39524C9 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:56:38:039 PG1A-jgw1 Trace: myConnection getAddressPI true

20:56:38:039 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855097 after 16 milsecs

20:56:38:039 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855097 XRefID: 13 ConnDevID: 9600/0 CallingDev: 9600 CurrentRoute: 4998 UniqueID: 000000000001303901E42FE900000000

20:56:38:039 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 13 ErrorValue: 1011

20:56:38:039 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 13 Cause: NO_ERROR RteAddr: 4998

20:56:38:039 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:56:42:054 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855097 Addr: 9600 Calling: 9600 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:56:42:054 PG1A-jgw1 Trace: MyConn: GenID: 105 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N

20:56:42:054 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855097 because delivered initiated was never sent.

20:56:42:054 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855097 Addr: 4998 Calling: 9600 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:56:42:054 PG1A-jgw1 Trace: MyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:56:42:054 PG1A-jgw1 Trace: CallInvalidEv CID: 16855097 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING

20:56:42:054 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855097 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001303901E42FE900000000

20:56:42:054 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855097

20:56:42:054 PG1A-jgw1 Trace: *** Freeing Call CID: 16855097 MyCID: 55

20:56:46:320 PG1A-jgw1 Trace: new MyCID: 56

20:56:46:320 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855098 (77882/1) Addr: 4998 CurCalling: 6544 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 6544 Called: 4998 Cause: NORMAL

20:56:46:320 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:56:46:320 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855098 Addr: 4998 Calling: 6544 Called: 4998 LastRed: Cause: NORMAL

20:56:46:320 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855098 Connections created in a reverse order

20:56:46:320 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855098 set myDestConnection

20:56:46:320 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: 6544 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:56:46:320 PG1A-jgw1 Trace: MyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: 6544 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:56:46:320 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855098 (77882/1) Addr: 6544 CurCalling: 6544 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 6544 Called: 4998 Cause: NORMAL

20:56:46:320 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 107 IDVal: 0 Dev: 6544/0 Ext: 6544 DevTgStr:  Addr: 6544 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N

20:56:46:320 PG1A-jgw1 Trace: handleConnCreated CID: 16855098 set mySourceConnection

20:56:46:320 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855098 Addr: 6544 Calling: 6544 Called: 4998 LastRed: Cause: NORMAL

20:56:46:320 PG1A-jgw1 Trace: MyConn: GenID: 107 IDVal: 0 Dev: 6544/0 Ext: 6544 DevTgStr:  Addr: 6544 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N

20:56:46:320 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 6544 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:56:46:320 PG1A-jgw1 Trace: myConnection getAddressPI true

20:56:46:320 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855098 after 0 milsecs

20:56:46:320 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855098 XRefID: 14 ConnDevID: 6544/0 CallingDev: 6544 CurrentRoute: 4998 UniqueID: 000000000001303A01E42FEB00000000

20:56:46:320 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 14 ErrorValue: 1011

20:56:46:320 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 14 Cause: NO_ERROR RteAddr: 4998

20:56:46:320 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:56:50:335 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855098 Addr: 6544 Calling: 6544 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:56:50:335 PG1A-jgw1 Trace: MyConn: GenID: 107 IDVal: 0 Dev: 6544/0 Ext: 6544 DevTgStr:  Addr: 6544 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N

20:56:50:335 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855098 because delivered initiated was never sent.

20:56:50:335 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855098 Addr: 4998 Calling: 6544 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:56:50:335 PG1A-jgw1 Trace: MyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: 6544 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:56:50:335 PG1A-jgw1 Trace: CallInvalidEv CID: 16855098 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING

20:56:50:335 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855098 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001303A01E42FEB00000000

20:56:50:335 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855098

20:56:50:335 PG1A-jgw1 Trace: *** Freeing Call CID: 16855098 MyCID: 56

20:56:54:148 PG1A-jgw1 Trace: MsgMakeCall:  CallingDev: 1024 CalledDev: 4998 InvID: 1585272501

20:56:54:148 PG1A-jgw1 Trace: new MyCID: 57

20:56:54:163 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855100 (77884/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL

20:56:54:163 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr:  Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:56:54:163 PG1A-jgw1 Trace: handleConnCreated CID: 16855100 set mySourceConnection

20:56:54:163 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: LastRed: Cause: NORMAL

20:56:54:163 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001303C01E42FEE00000000

20:56:54:163 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y

20:56:54:163 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y

20:56:54:163 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855100 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001303C01E42FEE00000000

20:56:54:163 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855100 after 15 milsecs

20:56:54:163 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855100 set mySourceConnection

20:56:54:163 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855100 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called: LastRed: Cause: NORMAL

20:56:54:163 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:56:54:163 PG1A-jgw1 Trace: Src MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

20:56:54:163 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855100 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001303C01E42FEE00000000

20:56:54:163 PG1A-jgw1 Trace: call[16855100].connect(SEP002333229AE8,1024,4998) returned in 15 milsecs

20:56:54:163 PG1A-jgw1 Trace: Sending confirmation CID: 16855100 after 15 milsecs

20:56:54:163 PG1A-jgw1 Trace:   MsgMakeCallConf:  NewCID: 16855100 NewConnDevID: 1024/0 InvID: 1585272501

20:56:54:163 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855100 (77884/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL

20:56:54:163 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:56:54:163 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855100 Addr: 4998 Calling: 1024 Called: 4998 LastRed: Cause: NORMAL

20:56:54:163 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855100 set myDestConnection

20:56:54:163 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:56:54:163 PG1A-jgw1 Trace: MyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:56:54:163 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:56:54:163 PG1A-jgw1 Trace: myConnection getAddressPI true

20:56:54:163 PG1A-jgw1 Trace: Sending confirmation CID: 16855100 after 0 milsecs

20:56:54:163 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855100 XRefID: 15 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001303C01E42FEF00000000

20:56:54:163 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 15 ErrorValue: 1011

20:56:54:163 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 15 Cause: NO_ERROR RteAddr: 4998

20:56:54:163 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:56:58:179 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855100 Addr: 4998 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:56:58:179 PG1A-jgw1 Trace: MyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:56:58:179 PG1A-jgw1 Trace: ConnFailedEv CID: 16855100 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

20:56:58:179 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

20:56:58:179 PG1A-jgw1 Trace: MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

20:56:58:179 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

20:56:58:179 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855100 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001303C01E42FEF00000000

20:57:28:210 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

20:57:28:210 PG1A-jgw1 Trace: MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

20:57:28:210 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855100 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001303C01E42FEF00000000

20:57:28:210 PG1A-jgw1 Trace: CallInvalidEv CID: 16855100 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

20:57:28:210 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855100 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001303C01E42FEF00000000

20:57:28:210 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855100

20:57:28:210 PG1A-jgw1 Trace: *** Freeing Call CID: 16855100 MyCID: 57

20:57:57:132 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 6544 Cause: DEVICE_UNREGISTERED

20:57:57:132 PG1A-jgw1 Trace:   MsgAddressOutOfService:  Addr: 6544 Cause: 1005

20:58:00:647 PG1A-jgw1 Trace: CiscoAddrRemovedEv Addr: 6544

20:58:00:647 PG1A-jgw1 Trace:   MsgAddressOutOfService:  Addr: 6544 Cause: 100

20:58:00:647 PG1A-jgw1 Trace: CiscoAddrCreatedEv Addr: 1069

20:58:00:647 PG1A-jgw1 Trace:     handleCiscoAddrCreated::ev.getAddress().getTerminals().length = 1

20:58:00:647 PG1A-jgw1 Trace:     handleCiscoAddrCreated::ev.getAddress().getTerminals()[0].getAddresses().length = 1

20:58:00:647 PG1A-jgw1 Trace: AddrObservationEndedEv Addr: 6544

20:58:00:647 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 1069 Cause: NORMAL

20:58:00:647 PG1A-jgw1 Trace:   MsgAddressOutOfService:  Addr: 1069 Cause: 100

20:58:00:647 PG1A-jgw1 Trace: Call to address.addObserver for 1069 returned in 0 milsecs

20:58:00:647 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0

20:58:00:647 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry

20:58:00:647 PG1A-jgw1 Trace: CiscoAddrInServiceEv Addr: 1069 Cause: NORMAL

20:58:00:647 PG1A-jgw1 Trace:   MsgAddressInService:  Addr: 1069

20:58:03:819 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 1069 Cause: DEVICE_UNREGISTERED

20:58:03:819 PG1A-jgw1 Trace:   MsgAddressOutOfService:  Addr: 1069 Cause: 1005

20:58:56:835 PG1A-jgw1 Trace: CiscoAddrInServiceEv Addr: 1069 Cause: NORMAL

20:58:56:835 PG1A-jgw1 Trace:   MsgAddressInService:  Addr: 1069

20:59:02:491 PG1A-jgw1 Trace: new MyCID: 58

20:59:02:491 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855105 (77889/1) Addr: 4998 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL

20:59:02:491 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:59:02:491 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855105 Addr: 4998 Calling: 1069 Called: 4998 LastRed: Cause: NORMAL

20:59:02:491 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855105 Connections created in a reverse order

20:59:02:491 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855105 set myDestConnection

20:59:02:491 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:59:02:491 PG1A-jgw1 Trace: MyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:59:02:491 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855105 (77889/1) Addr: 1069 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL

20:59:02:491 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 111 IDVal: 0 Dev: 1069/0 Ext: 1069 DevTgStr:  Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N

20:59:02:491 PG1A-jgw1 Trace: handleConnCreated CID: 16855105 set mySourceConnection

20:59:02:491 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855105 Addr: 1069 Calling: 1069 Called: 4998 LastRed: Cause: NORMAL

20:59:02:491 PG1A-jgw1 Trace: MyConn: GenID: 111 IDVal: 0 Dev: 1069/0 Ext: 1069 DevTgStr:  Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N

20:59:02:491 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1069 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:59:02:491 PG1A-jgw1 Trace: myConnection getAddressPI true

20:59:02:491 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855105 after 0 milsecs

20:59:02:491 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855105 XRefID: 16 ConnDevID: 1069/0 CallingDev: 1069 CurrentRoute: 4998 UniqueID: 000000000001304101E42FFC00000000

20:59:02:491 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 16 ErrorValue: 1011

20:59:02:491 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 16 Cause: NO_ERROR RteAddr: 4998

20:59:02:491 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:59:06:506 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855105 Addr: 1069 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:59:06:506 PG1A-jgw1 Trace: MyConn: GenID: 111 IDVal: 0 Dev: 1069/0 Ext: 1069 DevTgStr:  Addr: 1069 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N

20:59:06:506 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855105 because delivered initiated was never sent.

20:59:06:506 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855105 Addr: 4998 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:59:06:506 PG1A-jgw1 Trace: MyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:59:06:506 PG1A-jgw1 Trace: CallInvalidEv CID: 16855105 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING

20:59:06:506 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855105 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001304101E42FFC00000000

20:59:06:506 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855105

20:59:06:506 PG1A-jgw1 Trace: *** Freeing Call CID: 16855105 MyCID: 58

20:59:08:397 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 1069 Cause: DEVICE_UNREGISTERED

20:59:08:397 PG1A-jgw1 Trace:   MsgAddressOutOfService:  Addr: 1069 Cause: 1005

20:59:11:678 PG1A-jgw1 Trace: CiscoAddrInServiceEv Addr: 1069 Cause: NORMAL

20:59:11:678 PG1A-jgw1 Trace:   MsgAddressInService:  Addr: 1069

20:59:15:147 PG1A-jgw1 Trace: MsgRemoveCallObserver:  Addr: 1024 InvID: 1585272509

20:59:15:147 PG1A-jgw1 Trace: CallObservationEndedEv:  Ended Object: Addr: 1024

20:59:15:147 PG1A-jgw1 Trace: removing Terminal Observer to: 1024

20:59:15:147 PG1A-jgw1 Trace:   MsgRemoveCallObserverResponse:  Addr: 1024 Succeeded: 1 InvID: 1585272509

20:59:15:147 PG1A-jgw1 Trace: Call to address.removeObserver for 1024 returned in 0 milsecs

20:59:15:147 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0

20:59:15:147 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry

20:59:26:272 PG1A-jgw1 Trace: MsgAddCallObserver:  Addr: 1069 Remote Addr: 0 InvID: 1585272511 CallDeliveryMode ID: 0

20:59:26:288 PG1A-jgw1 Trace: Adding Call Observer to: 1069

20:59:26:288 PG1A-jgw1 Trace: Address Name: 1069IP Addressing Mode:IP_ADDRESSING_MODE_IPV4

20:59:26:288 PG1A-jgw1 Trace: handleMsgAddCallObserver::Before addCallObserver for Addr: 1069 RegState: InService

20:59:26:350 PG1A-jgw1 Trace: Adding Terminal Observer to: 1069

20:59:26:350 PG1A-jgw1 Trace: Call to addCallObserver and address.getTerminals for 1069 returned in 62 milsecs

20:59:26:350 PG1A-jgw1 Trace: CiscoTermInServiceEv Term: SEPA8B1D41F4476 Cause: NORMAL

20:59:26:350 PG1A-jgw1 Trace: Call to CiscoAddress[1069].getAddressCallInfo() returned in 0 milsecs

20:59:26:350 PG1A-jgw1 Trace:   MsgAddCallObserverResponse:  Addr: 1069 Succeeded: 1 InvID: 1585272511 Cause: -1

20:59:26:350 PG1A-jgw1 Trace: MsgSnapshotDevice:  Addr: 1069 InvID: 0

20:59:26:350 PG1A-jgw1 Trace:   MsgSnapshotDeviceResponse:  Addr: 1069 Succeeded: 0 InvID: 0 * Line Info:: CID: -1 ConnDevID: /0 LineType: 0 LocConnInfo: 0 SilentMonitorStatus: 0 COCCallID: -1 COCDeviceID:  COCDeviceIDType: 0

20:59:26:350 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0

20:59:26:350 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry

20:59:28:834 PG1A-jgw1 Trace: MsgMakeCall:  CallingDev: 1069 CalledDev: 4998 InvID: 1585272512

20:59:28:834 PG1A-jgw1 Trace: new MyCID: 59

20:59:28:850 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855109 (77893/1) Addr: 1069 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1069 Called: null Cause: NORMAL

20:59:28:850 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr:  Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:59:28:850 PG1A-jgw1 Trace: handleConnCreated CID: 16855109 set mySourceConnection

20:59:28:850 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: LastRed: Cause: NORMAL

20:59:28:850 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001304501E4300500000000

20:59:28:850 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

20:59:28:850 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: INITIATED loggedIn: Y

20:59:28:850 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855109 ConnDevID: 1069/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069Unique ID: 000000000001304501E4300500000000

20:59:28:850 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855109 after 16 milsecs

20:59:28:850 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855109 set mySourceConnection

20:59:28:850 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855109 Addr: 1069 Term: SEPA8B1D41F4476 Calling: 1069 Called: LastRed: Cause: NORMAL

20:59:28:850 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: 4998 LastRed: Cause: NORMAL

20:59:28:850 PG1A-jgw1 Trace: Src MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

20:59:28:850 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855109 ConnDevID: 1069/0 CallingDevID: 1069/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069UniqueID: 000000000001304501E4300500000000

20:59:28:850 PG1A-jgw1 Trace: call[16855109].connect(SEPA8B1D41F4476,1069,4998) returned in 16 milsecs

20:59:28:850 PG1A-jgw1 Trace: Sending confirmation CID: 16855109 after 16 milsecs

20:59:28:850 PG1A-jgw1 Trace:   MsgMakeCallConf:  NewCID: 16855109 NewConnDevID: 1069/0 InvID: 1585272512

20:59:28:850 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855109 (77893/1) Addr: 4998 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL

20:59:28:850 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

20:59:28:850 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855109 Addr: 4998 Calling: 1069 Called: 4998 LastRed: Cause: NORMAL

20:59:28:850 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1069 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

20:59:28:850 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855109 set myDestConnection

20:59:28:850 PG1A-jgw1 Trace: myConnection getAddressPI true

20:59:28:850 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:59:28:850 PG1A-jgw1 Trace: MyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

20:59:28:850 PG1A-jgw1 Trace: Sending confirmation CID: 16855109 after 0 milsecs

20:59:28:850 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855109 XRefID: 17 ConnDevID: 1069/0 CallingDev: 1069 CurrentRoute: 4998 UniqueID: 000000000001304501E4300600000000

20:59:28:850 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 17 ErrorValue: 1011

20:59:28:850 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 17 Cause: NO_ERROR RteAddr: 4998

20:59:28:850 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

20:59:32:850 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855109 Addr: 4998 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

20:59:32:850 PG1A-jgw1 Trace: MyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

20:59:32:850 PG1A-jgw1 Trace: ConnFailedEv CID: 16855109 Addr: 1069 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

20:59:32:850 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

20:59:32:850 PG1A-jgw1 Trace: MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

20:59:32:850 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

20:59:32:850 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855109 ConnDevID: 1069/0 FailDevID: 1069/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001304501E4300600000000

20:59:35:756 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855109 ConnDevID: 1069/0 CompReqType: -1 InvID: 1585272513

20:59:35:756 PG1A-jgw1 Trace: connection[16855109,1069].disconnect() returned in 0 milsecs

20:59:35:756 PG1A-jgw1 Trace:   MsgClearConnectionConf:  InvID: 1585272513

20:59:35:756 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

20:59:35:756 PG1A-jgw1 Trace: MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

20:59:35:756 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855109 ConnDevID: 1069/0 RelDevID: 1069/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1069 Unique ID: 000000000001304501E4300600000000

20:59:35:756 PG1A-jgw1 Trace: CallInvalidEv CID: 16855109 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

20:59:35:756 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855109 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001304501E4300600000000

20:59:35:756 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855109

20:59:35:756 PG1A-jgw1 Trace: *** Freeing Call CID: 16855109 MyCID: 59

21:00:23:443 PG1A-jgw1 Trace: JVM Total Memory: 33488896 JVM Free Memory: 31443360 JVM Heap in Use: 2045536 JVM has 93.89189% free memory

21:02:10:911 PG1A-jgw1 Trace: new MyCID: 60

21:02:10:911 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855111 (77895/1) Addr: 1069 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1069 Called: null Cause: NORMAL

21:02:10:911 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr:  Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

21:02:10:911 PG1A-jgw1 Trace: handleConnCreated CID: 16855111 set mySourceConnection

21:02:10:911 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: LastRed: Cause: NORMAL

21:02:10:911 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001304701E4300A00000000

21:02:10:911 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y

21:02:10:911 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: INITIATED loggedIn: Y

21:02:10:911 PG1A-jgw1 Trace:   MsgServiceInitiated:  CID: 16855111 ConnDevID: 1069/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069Unique ID: 000000000001304701E4300A00000000

21:02:10:911 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855111 after 0 milsecs

21:02:10:911 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855111 set mySourceConnection

21:02:10:911 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855111 Addr: 1069 Term: SEPA8B1D41F4476 Calling: 1069 Called: LastRed: Cause: NORMAL

21:02:11:161 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: 4998 LastRed: Cause: NORMAL

21:02:11:161 PG1A-jgw1 Trace: Src MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y

21:02:11:161 PG1A-jgw1 Trace:   MsgOriginated:  CID: 16855111 ConnDevID: 1069/0 CallingDevID: 1069/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069UniqueID: 000000000001304701E4300A00000000

21:02:11:161 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855111 (77895/1) Addr: 4998 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL

21:02:11:161 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

21:02:11:161 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855111 Addr: 4998 Calling: 1069 Called: 4998 LastRed: Cause: NORMAL

21:02:11:161 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855111 set myDestConnection

21:02:11:161 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

21:02:11:161 PG1A-jgw1 Trace: MyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

21:02:11:161 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1069 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

21:02:11:161 PG1A-jgw1 Trace: myConnection getAddressPI true

21:02:11:161 PG1A-jgw1 Trace: Sending confirmation CID: 16855111 after 0 milsecs

21:02:11:161 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855111 XRefID: 18 ConnDevID: 1069/0 CallingDev: 1069 CurrentRoute: 4998 UniqueID: 000000000001304701E4300B00000000

21:02:11:161 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 18 ErrorValue: 1011

21:02:11:161 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 18 Cause: NO_ERROR RteAddr: 4998

21:02:11:161 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

21:02:15:161 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855111 Addr: 4998 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

21:02:15:161 PG1A-jgw1 Trace: MyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

21:02:15:161 PG1A-jgw1 Trace: ConnFailedEv CID: 16855111 Addr: 1069 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17

21:02:15:161 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY

21:02:15:161 PG1A-jgw1 Trace: MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y

21:02:15:161 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED

21:02:15:161 PG1A-jgw1 Trace:   MsgFailed:  CID: 16855111 ConnDevID: 1069/0 FailDevID: 1069/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001304701E4300B00000000

21:02:16:958 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: 4998 LastRed: CiscoCause: CAUSE_NORMALCALLCLEARING Cause: NORMAL State: DISCONNECTED CCState: DISCONNECTED

21:02:16:958 PG1A-jgw1 Trace: MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y

21:02:16:958 PG1A-jgw1 Trace:   MsgConnectionCleared:  CID: 16855111 ConnDevID: 1069/0 RelDevID: 1069/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1069 Unique ID: 000000000001304701E4300B00000000

21:02:16:958 PG1A-jgw1 Trace: CallInvalidEv CID: 16855111 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING

21:02:16:958 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855111 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001304701E4300B00000000

21:02:16:958 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855111

21:02:16:958 PG1A-jgw1 Trace: *** Freeing Call CID: 16855111 MyCID: 60

21:10:23:440 PG1A-jgw1 Trace: JVM Total Memory: 33488896 JVM Free Memory: 31454488 JVM Heap in Use: 2034408 JVM has 93.925125% free memory

21:20:23:436 PG1A-jgw1 Trace: JVM Total Memory: 33488896 JVM Free Memory: 31463608 JVM Heap in Use: 2025288 JVM has 93.952354% free memory

21:28:34:558 PG1A-jgw1 Trace: new MyCID: 61

21:28:34:558 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855136 (77920/1) Addr: 4998 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL

21:28:34:558 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr:  Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N

21:28:34:558 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855136 Addr: 4998 Calling: 9600 Called: 4998 LastRed: Cause: NORMAL

21:28:34:558 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855136 Connections created in a reverse order

21:28:34:558 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855136 set myDestConnection

21:28:34:558 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

21:28:34:558 PG1A-jgw1 Trace: MyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N

21:28:34:558 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855136 (77920/1) Addr: 9600 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL

21:28:34:558 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 117 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N

21:28:34:558 PG1A-jgw1 Trace: handleConnCreated CID: 16855136 set mySourceConnection

21:28:34:558 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855136 Addr: 9600 Calling: 9600 Called: 4998 LastRed: Cause: NORMAL

21:28:34:558 PG1A-jgw1 Trace: MyConn: GenID: 117 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N

21:28:34:558 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 9600 CallingTerm: SEPA40CC39524C9 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None

21:28:34:558 PG1A-jgw1 Trace: myConnection getAddressPI true

21:28:34:558 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855136 after 0 milsecs

21:28:34:558 PG1A-jgw1 Trace:   MsgRouteRequest:  CID: 16855136 XRefID: 19 ConnDevID: 9600/0 CallingDev: 9600 CurrentRoute: 4998 UniqueID: 000000000001306001E4304A00000000

21:28:34:558 PG1A-jgw1 Trace: MsgRouteEndRequest:  XRefID: 19 ErrorValue: 1011

21:28:34:558 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 19 Cause: NO_ERROR RteAddr: 4998

21:28:34:558 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs

21:28:38:479 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855136 Addr: 9600 Calling: 9600 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

21:28:38:479 PG1A-jgw1 Trace: MyConn: GenID: 117 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr:  Addr: 9600 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N

21:28:38:479 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855136 because delivered initiated was never sent.

21:28:38:479 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855136 Addr: 4998 Calling: 9600 Called: 4998 LastRed: CiscoCause: CAUSE_USERBUSY Cause: BUSY State: DISCONNECTED CCState: DISCONNECTED

21:28:38:479 PG1A-jgw1 Trace: MyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N

21:28:38:479 PG1A-jgw1 Trace: CallInvalidEv CID: 16855136 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING

21:28:38:479 PG1A-jgw1 Trace:   MsgCallCleared:  CID: 16855136 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001306001E4304A00000000

21:28:38:479 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855136

21:28:38:479 PG1A-jgw1 Trace: *** Freeing Call CID: 16855136 MyCID: 61

21:28:43:448 PG1A-jgw1 Trace: ********************************************************************************

21:28:43:448 PG1A-jgw1 Trace: CiscoJtapiVersion: Cisco Jtapi version 8.0(3.10000)-10 Release

21:28:43:448 PG1A-jgw1 Trace: BuildDescription: Release BuildNumber: 10000 RevisionNumber: 3 MajorVersion: 8 MinorVersion: 0

21:28:43:448 PG1A-jgw1 Trace: ********************************************************************************

PIM LOgs:

Events from March 4, 2013:

20:38:39:733 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019a Dev=

20:38:39:733 PG1A-pim1 Trace: PrivateData: AGSTID=5001

20:38:39:733 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf000019a AgentState=1

20:38:39:749 PG1A-pim1 Trace: CSTASetAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019b Dev=1024 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))

20:38:39:749 PG1A-pim1 Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=

20:38:39:749 PG1A-pim1 Trace: CSTASetAgentState: localDeviceId: 1024 -- remoteDeviceID:  

20:38:39:749 PG1A-pim1 Trace: TelephonyDriver:Login IP address   Login Device ID 1024 Device Target IP address 1024 Instrument 1024

20:38:39:749 PG1A-pim1 Trace: ActivateJTAPIClient: sending msgAddCallObserver

20:38:39:749 PG1A-pim1 Trace: ApplicationProtocol::RecvAddCallObserverResponseMsg: Address: 1024 Succeeded: 1 InvID=1585272438

20:38:39:749 PG1A-pim1 Trace: CSTASetAgentStateConfEvent: TPServices::CSTASetAgentStateConfEvent InvokeID=0xf000019b

20:38:39:749 PG1A-pim1 Trace: RecvSnapshotDeviceResponseMsg:   SnapshotDeviceResponse (92); Message Length 54 bytes

   Invoke ID: (0) 00000000

   Succeeded: (0) 00000000

   Calling Device ID: 1024

   ErrorCode: (0) 00000000

   CallCount: (1) 00000001

   CID: Undefined

   ConnDevType: (0) 00000000

   ConnDev:

   LineType: (0) 00000000

   LocalConnInfo: (0) 00000000

   SilentMonitorStatus: (0) 00000000

   COCCallID: Undefined

   COCDeviceID:

   COCDeviceIDType: (0) 00000000

20:38:39:749 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019c Dev=1024

20:38:39:749 PG1A-pim1 Trace: PrivateData: AGSTID=5001

20:38:39:749 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf000019c AgentState=2

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019d SnapshotObject=1024

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDeviceConfEvent: TPServices::CSTASnapshotDeviceConfEvent InvokeID=0xf000019d Count=0

20:38:43:170 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019e CallingDevice=1024 CalledDevice=6500

20:38:43:170 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:38:43:170 PG1A-pim1 Trace: CSTAUniversalFailureConfEvent: TPServices::CSTAUniversalFailureConfEvent InvokeID=0xf000019e Error=PRIVILEGE_VIOLATION_ON_CALLED_DEVICE

20:38:43:170 PG1A-pim1 Trace: PRIVATE_DATA: PeripheralErrorCode=0x277d(10109)

20:42:37:185 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019f CallingDevice=1024 CalledDevice=4998

20:42:37:185 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:42:37:185 PG1A-pim1 Trace: ServiceInitiated: CID=16855072 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302001E42FAB00000000 DevTgDevStr=1024

20:42:37:185 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855072  DeviceID = 1024  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

20:42:37:185 PG1A-pim1 Trace: Originated: CID=16855072 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302001E42FAB00000000 DigitsDialed=4998 DevTgDevStr=1024

20:42:37:185 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855072,1024) DeviceType = Static

     Calling Device = 1024      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

20:42:37:185 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg:  InvokeID=1585272450 NewCID=16855072 NewConnDev=14701808/(null)

20:42:37:185 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf000019f NewCall(CID=16855072,Dev=1024,DevType=Static)

20:42:37:185 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2

20:42:37:200 PG1A-pim1 Trace: RouteRequest: CID=16855072 ConnDevID=1024/0  XRefID=8 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302001E42FAC00000000

20:42:37:200 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855072  DeviceID = 1024  DeviceType = Static

     RoutingCrossRefID = 8

     CurrentRoute      = 4998

     CallingDevice          = 1024

     RequestType       = -1

20:42:37:200 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=8  ERROR-1011

20:42:37:200 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 8 corresponds to CallMgr xref 8

20:42:41:435 PG1A-pim1 Trace: Failed: CID=16855072 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302001E42FAC00000000

20:42:41:435 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855072 DeviceID = 1024  DeviceType = Static

     FailingDevice = 1024

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

20:42:58:247 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a0 Call(CID=16855072,Dev=1024,Type=Static)

20:42:58:247 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:42:58:247 PG1A-pim1 Trace: ClearConnectionConf:  InvokeID=1585272452

20:42:58:247 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a0

20:42:58:247 PG1A-pim1 Trace: ConnectionCleared: CID=16855072 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302001E42FAC00000000 DevTgDevStr=1024

20:42:58:247 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855072  DeviceID = 1024  DeviceType = Static

     ReleasingDevice = 1024

     LocalState      = NONE

     Cause           = EC_NONE

20:42:58:247 PG1A-pim1 Trace: CallCleared: CID=16855072 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302001E42FAC00000000 

20:42:58:247 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855072 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:44:44:137 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a1 CallingDevice=1024 CalledDevice=4998

20:44:44:137 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:44:44:137 PG1A-pim1 Trace: ServiceInitiated: CID=16855074 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302201E42FB000000000 DevTgDevStr=1024

20:44:44:137 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855074  DeviceID = 1024  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

20:44:44:153 PG1A-pim1 Trace: Originated: CID=16855074 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302201E42FB000000000 DigitsDialed=4998 DevTgDevStr=1024

20:44:44:153 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855074,1024) DeviceType = Static

     Calling Device = 1024      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

20:44:44:153 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg:  InvokeID=1585272459 NewCID=16855074 NewConnDev=14701808/(null)

20:44:44:153 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a1 NewCall(CID=16855074,Dev=1024,DevType=Static)

20:44:44:153 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2

20:44:44:153 PG1A-pim1 Trace: RouteRequest: CID=16855074 ConnDevID=1024/0  XRefID=9 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302201E42FB100000000

20:44:44:153 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855074  DeviceID = 1024  DeviceType = Static

     RoutingCrossRefID = 9

     CurrentRoute      = 4998

     CallingDevice          = 1024

     RequestType       = -1

20:44:44:153 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=9  ERROR-1011

20:44:44:153 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 9 corresponds to CallMgr xref 9

20:44:48:168 PG1A-pim1 Trace: Failed: CID=16855074 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302201E42FB100000000

20:44:48:168 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855074 DeviceID = 1024  DeviceType = Static

     FailingDevice = 1024

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

20:44:52:699 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a2 Call(CID=16855074,Dev=1024,Type=Static)

20:44:52:699 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:44:52:715 PG1A-pim1 Trace: ClearConnectionConf:  InvokeID=1585272460

20:44:52:715 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a2

20:44:52:715 PG1A-pim1 Trace: ConnectionCleared: CID=16855074 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302201E42FB100000000 DevTgDevStr=1024

20:44:52:715 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855074  DeviceID = 1024  DeviceType = Static

     ReleasingDevice = 1024

     LocalState      = NONE

     Cause           = EC_NONE

20:44:52:715 PG1A-pim1 Trace: CallCleared: CID=16855074 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302201E42FB100000000 

20:44:52:715 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855074 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:44:56:902 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a3 CallingDevice=1024 CalledDevice=6500

20:44:56:902 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:44:56:902 PG1A-pim1 Trace: CSTAUniversalFailureConfEvent: TPServices::CSTAUniversalFailureConfEvent InvokeID=0xf00001a3 Error=PRIVILEGE_VIOLATION_ON_CALLED_DEVICE

20:44:56:902 PG1A-pim1 Trace: PRIVATE_DATA: PeripheralErrorCode=0x277d(10109)

20:49:21:276 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a4 CallingDevice=1024 CalledDevice=4998

20:49:21:276 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:49:21:276 PG1A-pim1 Trace: ServiceInitiated: CID=16855082 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302A01E42FC300000000 DevTgDevStr=1024

20:49:21:276 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855082  DeviceID = 1024  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

20:49:21:276 PG1A-pim1 Trace: Originated: CID=16855082 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302A01E42FC300000000 DigitsDialed=4998 DevTgDevStr=1024

20:49:21:276 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855082,1024) DeviceType = Static

     Calling Device = 1024      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

20:49:21:276 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg:  InvokeID=1585272475 NewCID=16855082 NewConnDev=14701808/(null)

20:49:21:276 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a4 NewCall(CID=16855082,Dev=1024,DevType=Static)

20:49:21:276 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2

20:49:21:276 PG1A-pim1 Trace: RouteRequest: CID=16855082 ConnDevID=1024/0  XRefID=10 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302A01E42FC400000000

20:49:21:276 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855082  DeviceID = 1024  DeviceType = Static

     RoutingCrossRefID = 10

     CurrentRoute      = 4998

     CallingDevice          = 1024

     RequestType       = -1

20:49:21:291 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=10  ERROR-1011

20:49:21:291 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 10 corresponds to CallMgr xref 10

20:49:25:291 PG1A-pim1 Trace: Failed: CID=16855082 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302A01E42FC400000000

20:49:25:291 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855082 DeviceID = 1024  DeviceType = Static

     FailingDevice = 1024

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

20:49:29:041 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a5 Call(CID=16855082,Dev=1024,Type=Static)

20:49:29:041 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:49:29:041 PG1A-pim1 Trace: ClearConnectionConf:  InvokeID=1585272476

20:49:29:041 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a5

20:49:29:041 PG1A-pim1 Trace: ConnectionCleared: CID=16855082 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302A01E42FC400000000 DevTgDevStr=1024

20:49:29:041 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855082  DeviceID = 1024  DeviceType = Static

     ReleasingDevice = 1024

     LocalState      = NONE

     Cause           = EC_NONE

20:49:29:041 PG1A-pim1 Trace: CallCleared: CID=16855082 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302A01E42FC400000000 

20:49:29:041 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855082 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:49:32:323 PG1A-pim1 Trace: RouteRequest: CID=16855084 ConnDevID=9600/0  XRefID=11 CallingDev=9600 CurRoute=4998 UniqueID=000000000001302C01E42FC900000000

20:49:32:323 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855084  DeviceID = 9600  DeviceType = Static

     RoutingCrossRefID = 11

     CurrentRoute      = 4998

     CallingDevice          = 9600

     RequestType       = -1

20:49:32:323 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=11  ERROR-1011

20:49:32:323 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 11 corresponds to CallMgr xref 11

20:49:36:323 PG1A-pim1 Trace: CallCleared: CID=16855084 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302C01E42FC900000000 

20:49:36:323 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855084 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:50:58:260 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a6 CallingDevice=1024 CalledDevice=4998

20:50:58:260 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:50:58:275 PG1A-pim1 Trace: ServiceInitiated: CID=16855087 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302F01E42FD000000000 DevTgDevStr=1024

20:50:58:275 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855087  DeviceID = 1024  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

20:50:58:275 PG1A-pim1 Trace: Originated: CID=16855087 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302F01E42FD000000000 DigitsDialed=4998 DevTgDevStr=1024

20:50:58:275 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855087,1024) DeviceType = Static

     Calling Device = 1024      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

20:50:58:275 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg:  InvokeID=1585272481 NewCID=16855087 NewConnDev=14663888/(null)

20:50:58:275 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a6 NewCall(CID=16855087,Dev=1024,DevType=Static)

20:50:58:275 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2

20:50:58:275 PG1A-pim1 Trace: RouteRequest: CID=16855087 ConnDevID=1024/0  XRefID=12 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302F01E42FD100000000

20:50:58:275 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855087  DeviceID = 1024  DeviceType = Static

     RoutingCrossRefID = 12

     CurrentRoute      = 4998

     CallingDevice          = 1024

     RequestType       = -1

20:50:58:275 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=12  ERROR-1011

20:50:58:275 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 12 corresponds to CallMgr xref 12

20:51:02:275 PG1A-pim1 Trace: Failed: CID=16855087 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302F01E42FD100000000

20:51:02:275 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855087 DeviceID = 1024  DeviceType = Static

     FailingDevice = 1024

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

20:51:18:963 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a7 Call(CID=16855087,Dev=1024,Type=Static)

20:51:18:963 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024

20:51:18:978 PG1A-pim1 Trace: ClearConnectionConf:  InvokeID=1585272483

20:51:18:978 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a7

20:51:18:978 PG1A-pim1 Trace: ConnectionCleared: CID=16855087 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302F01E42FD100000000 DevTgDevStr=1024

20:51:18:978 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855087  DeviceID = 1024  DeviceType = Static

     ReleasingDevice = 1024

     LocalState      = NONE

     Cause           = EC_NONE

20:51:18:978 PG1A-pim1 Trace: CallCleared: CID=16855087 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302F01E42FD100000000 

20:51:18:978 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855087 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:55:13:820 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a8 CallingDevice=1024 CalledDevice=6500

20:55:13:820 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:55:13:820 PG1A-pim1 Trace: CSTAUniversalFailureConfEvent: TPServices::CSTAUniversalFailureConfEvent InvokeID=0xf00001a8 Error=PRIVILEGE_VIOLATION_ON_CALLED_DEVICE

20:55:13:820 PG1A-pim1 Trace: PRIVATE_DATA: PeripheralErrorCode=0x277d(10109)

20:56:38:039 PG1A-pim1 Trace: RouteRequest: CID=16855097 ConnDevID=9600/0  XRefID=13 CallingDev=9600 CurRoute=4998 UniqueID=000000000001303901E42FE900000000

20:56:38:039 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855097  DeviceID = 9600  DeviceType = Static

     RoutingCrossRefID = 13

     CurrentRoute      = 4998

     CallingDevice          = 9600

     RequestType       = -1

20:56:38:039 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=13  ERROR-1011

20:56:38:039 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 13 corresponds to CallMgr xref 13

20:56:42:054 PG1A-pim1 Trace: CallCleared: CID=16855097 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001303901E42FE900000000 

20:56:42:054 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855097 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:56:46:320 PG1A-pim1 Trace: RouteRequest: CID=16855098 ConnDevID=6544/0  XRefID=14 CallingDev=6544 CurRoute=4998 UniqueID=000000000001303A01E42FEB00000000

20:56:46:320 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855098  DeviceID = 6544  DeviceType = Static

     RoutingCrossRefID = 14

     CurrentRoute      = 4998

     CallingDevice          = 6544

     RequestType       = -1

20:56:46:320 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=14  ERROR-1011

20:56:46:320 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 14 corresponds to CallMgr xref 14

20:56:50:335 PG1A-pim1 Trace: CallCleared: CID=16855098 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001303A01E42FEB00000000 

20:56:50:335 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855098 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:56:54:148 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a9 CallingDevice=1024 CalledDevice=4998

20:56:54:148 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:56:54:163 PG1A-pim1 Trace: ServiceInitiated: CID=16855100 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001303C01E42FEE00000000 DevTgDevStr=1024

20:56:54:163 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855100  DeviceID = 1024  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

20:56:54:163 PG1A-pim1 Trace: Originated: CID=16855100 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001303C01E42FEE00000000 DigitsDialed=4998 DevTgDevStr=1024

20:56:54:163 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855100,1024) DeviceType = Static

     Calling Device = 1024      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

20:56:54:163 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg:  InvokeID=1585272501 NewCID=16855100 NewConnDev=14701808/(null)

20:56:54:163 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a9 NewCall(CID=16855100,Dev=1024,DevType=Static)

20:56:54:163 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2

20:56:54:163 PG1A-pim1 Trace: RouteRequest: CID=16855100 ConnDevID=1024/0  XRefID=15 CallingDev=1024 CurRoute=4998 UniqueID=000000000001303C01E42FEF00000000

20:56:54:163 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855100  DeviceID = 1024  DeviceType = Static

     RoutingCrossRefID = 15

     CurrentRoute      = 4998

     CallingDevice          = 1024

     RequestType       = -1

20:56:54:163 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=15  ERROR-1011

20:56:54:163 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 15 corresponds to CallMgr xref 15

20:56:58:179 PG1A-pim1 Trace: Failed: CID=16855100 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001303C01E42FEF00000000

20:56:58:179 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855100 DeviceID = 1024  DeviceType = Static

     FailingDevice = 1024

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

20:56:58:226 PG1A-pim1 Trace: ********************************************************************************

20:56:58:226 PG1A-pim1 Trace: Periodic Statistics/Info Dump

20:56:58:226 PG1A-pim1 Trace: Release 8.0.3.0 , Build 27188

20:56:58:226 PG1A-pim1 Trace: Uptime  = 4 Days 0 Hours 6 Minutes and 34 Seconds

20:56:58:226 PG1A-pim1 Trace: EAGTPIM.EXE    Date Size = 11/12/2010 15:3 :30 1814528 bytes

20:56:58:226 PG1A-pim1 Trace: IcmJavaLib.zip Date Size = Unknown

20:56:58:226 PG1A-pim1 Trace: JTAPIGW.EXE    Date Size = 11/12/2010 15:1 :58 102400 bytes

20:56:58:226 PG1A-pim1 Trace: OPC.EXE        Date Size = Unknown

20:56:58:226 PG1A-pim1 Trace: ****************************************

20:56:58:226 PG1A-pim1 Trace: Dump of Peripheral Data

ProcessName=pim1 ShutdownType=1 Duplex=0 Side=1

    GeoTelBaseDir=C:\icm\iyin\pg1a RegistryBase=ICM\iyin\PG1A DMPSystemID=1

    MDSConnections=1 MDSPIMHandle=33 MDSOPCHandle=1 PIMHeartBeatTime=-1

    CTIRestarts=0

    RoutingClientState=ACTIVE

    State=ACTIVE StateInitTime=02/28 20:50:39 (4.0 day)

20:56:58:226 PG1A-pim1 Trace: ****************************************

20:56:58:226 PG1A-pim1 Trace: Total Locks =   180874    Avg Lock Ms =       0.00 Max Lock ms =       16    Max Lock ThreadID=4576

20:56:58:226 PG1A-pim1 Trace: Total Waits =   180874    Avg Wait Ms =       0.00 Max Wait ms =        0    Max Wait ThreadID=0

20:56:58:226 PG1A-pim1 Trace: Active Calls = 1 

20:56:58:226 PG1A-pim1 Trace: ********************************************************************************

20:57:28:210 PG1A-pim1 Trace: ConnectionCleared: CID=16855100 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001303C01E42FEF00000000 DevTgDevStr=1024

20:57:28:210 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855100  DeviceID = 1024  DeviceType = Static

     ReleasingDevice = 1024

     LocalState      = NONE

     Cause           = EC_NONE

20:57:28:210 PG1A-pim1 Trace: CallCleared: CID=16855100 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001303C01E42FEF00000000 

20:57:28:210 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855100 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:57:57:132 PG1A-pim1 Trace: AddressOutOfService: Addr=6544 Cause=1005

20:57:57:132 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 6544

20:58:00:647 PG1A-pim1 Trace: AddressOutOfService: Addr=6544 Cause=100

20:58:00:647 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 6544

20:58:00:647 PG1A-pim1 Trace: AddressOutOfService: Addr=1069 Cause=100

20:58:00:647 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 1069

20:58:00:647 PG1A-pim1 Trace: AddressInService: Addr=1069

20:58:03:819 PG1A-pim1 Trace: AddressOutOfService: Addr=1069 Cause=1005

20:58:03:819 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 1069

20:58:56:835 PG1A-pim1 Trace: AddressInService: Addr=1069

20:59:02:491 PG1A-pim1 Trace: RouteRequest: CID=16855105 ConnDevID=1069/0  XRefID=16 CallingDev=1069 CurRoute=4998 UniqueID=000000000001304101E42FFC00000000

20:59:02:491 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855105  DeviceID = 1069  DeviceType = Static

     RoutingCrossRefID = 16

     CurrentRoute      = 4998

     CallingDevice          = 1069

     RequestType       = -1

20:59:02:491 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=16  ERROR-1011

20:59:02:491 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 16 corresponds to CallMgr xref 16

20:59:06:506 PG1A-pim1 Trace: CallCleared: CID=16855105 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001304101E42FFC00000000 

20:59:06:506 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855105 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

20:59:08:397 PG1A-pim1 Trace: AddressOutOfService: Addr=1069 Cause=1005

20:59:08:397 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 1069

20:59:11:678 PG1A-pim1 Trace: AddressInService: Addr=1069

20:59:15:147 PG1A-pim1 Trace: CSTASetAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001aa Dev=1024 AgentMode=LOG_OUT AGID=48821906 SG=-1(0xffffffff))

20:59:15:147 PG1A-pim1 Trace: PrivateData: EventReasonCode=2 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=

20:59:15:147 PG1A-pim1 Trace: RemoveCallObserverConf:  Address: 1024 Succeeded: 1 InvID=1585272509

20:59:15:147 PG1A-pim1 Trace: CSTASetAgentState: localDeviceId: 1024 -- remoteDeviceID:  

20:59:15:147 PG1A-pim1 Trace: CSTASetAgentStateConfEvent: TPServices::CSTASetAgentStateConfEvent InvokeID=0xf00001aa

20:59:26:256 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ab Dev=

20:59:26:256 PG1A-pim1 Trace: PrivateData: AGSTID=5001

20:59:26:256 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf00001ab AgentState=1

20:59:26:272 PG1A-pim1 Trace: CSTASetAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ac Dev=1069 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))

20:59:26:272 PG1A-pim1 Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=

20:59:26:272 PG1A-pim1 Trace: CSTASetAgentState: localDeviceId: 1069 -- remoteDeviceID:  

20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::GenerateNextNetworkTargetID - ProcessName = pim1 

20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::GenerateNextNetworkTargetID - NodeNum=1

20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::GenerateNextNetworkTargetID - Starting Network Target ID = 100000 

20:59:26:272 PG1A-pim1 Trace: Generated network target id is:100000

20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::Constructor: NetworkTargetID=100000, Type=CISCOPHONE, Ext=1069, Dialed#=1069

20:59:26:272 PG1A-pim1 Trace: TelephonyDriver:Login IP address   Login Device ID 1069 Device Target IP address Cisco1069 Instrument 1069

20:59:26:272 PG1A-pim1 Trace: ActivateJTAPIClient: sending msgAddCallObserver

20:59:26:350 PG1A-pim1 Trace: ApplicationProtocol::RecvAddCallObserverResponseMsg: Address: 1069 Succeeded: 1 InvID=1585272511

20:59:26:350 PG1A-pim1 Trace: CSTASetAgentStateConfEvent: TPServices::CSTASetAgentStateConfEvent InvokeID=0xf00001ac

20:59:26:350 PG1A-pim1 Trace: RecvSnapshotDeviceResponseMsg:   SnapshotDeviceResponse (92); Message Length 54 bytes

   Invoke ID: (0) 00000000

   Succeeded: (0) 00000000

   Calling Device ID: 1069

   ErrorCode: (0) 00000000

   CallCount: (1) 00000001

   CID: Undefined

   ConnDevType: (0) 00000000

   ConnDev:

   LineType: (0) 00000000

   LocalConnInfo: (0) 00000000

   SilentMonitorStatus: (0) 00000000

   COCCallID: Undefined

   COCDeviceID:

   COCDeviceIDType: (0) 00000000

20:59:26:350 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ad Dev=1069

20:59:26:350 PG1A-pim1 Trace: PrivateData: AGSTID=5001

20:59:26:350 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf00001ad AgentState=2

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ae SnapshotObject=1069

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle

20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDeviceConfEvent: TPServices::CSTASnapshotDeviceConfEvent InvokeID=0xf00001ae Count=0

20:59:28:834 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001af CallingDevice=1069 CalledDevice=4998

20:59:28:834 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= 

20:59:28:850 PG1A-pim1 Trace: ServiceInitiated: CID=16855109 ConnDevID=1069/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001304501E4300500000000 DevTgDevStr=1069

20:59:28:850 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855109  DeviceID = 1069  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

20:59:28:850 PG1A-pim1 Trace: Originated: CID=16855109 ConnDevID=1069/0 CallingDev=1069/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001304501E4300500000000 DigitsDialed=4998 DevTgDevStr=1069

20:59:28:850 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855109,1069) DeviceType = Static

     Calling Device = 1069      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

20:59:28:850 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg:  InvokeID=1585272512 NewCID=16855109 NewConnDev=14625720/(null)

20:59:28:850 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001af NewCall(CID=16855109,Dev=1069,DevType=Static)

20:59:28:850 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2

20:59:28:850 PG1A-pim1 Trace: RouteRequest: CID=16855109 ConnDevID=1069/0  XRefID=17 CallingDev=1069 CurRoute=4998 UniqueID=000000000001304501E4300600000000

20:59:28:850 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855109  DeviceID = 1069  DeviceType = Static

     RoutingCrossRefID = 17

     CurrentRoute      = 4998

     CallingDevice          = 1069

     RequestType       = -1

20:59:28:850 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=17  ERROR-1011

20:59:28:850 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 17 corresponds to CallMgr xref 17

20:59:32:850 PG1A-pim1 Trace: Failed: CID=16855109 ConnDevID=1069/0 FailingDev=1069/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001304501E4300600000000

20:59:32:850 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855109 DeviceID = 1069  DeviceType = Static

     FailingDevice = 1069

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

20:59:35:756 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001b0 Call(CID=16855109,Dev=1069,Type=Static)

20:59:35:756 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1069

20:59:35:756 PG1A-pim1 Trace: ClearConnectionConf:  InvokeID=1585272513

20:59:35:756 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001b0

20:59:35:756 PG1A-pim1 Trace: ConnectionCleared: CID=16855109 ConnDevID=1069/0 ReleasingDev=1069/0 LocalConn=-1 Cause=-1UniqueID=000000000001304501E4300600000000 DevTgDevStr=1069

20:59:35:756 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855109  DeviceID = 1069  DeviceType = Static

     ReleasingDevice = 1069

     LocalState      = NONE

     Cause           = EC_NONE

20:59:35:756 PG1A-pim1 Trace: CallCleared: CID=16855109 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001304501E4300600000000 

20:59:35:756 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855109 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

21:01:55:693 PG1A-pim1 Trace: DeskLinkDeviceTarget::Constructor: NetworkTargetID=5021, Type=CISCOPHONE, Ext=4998, Dialed#=4998

21:01:55:693 PG1A-pim1 ADDED\UPDATED 1 DeviceTargets on Peripheral 5000.

21:02:10:911 PG1A-pim1 Trace: ServiceInitiated: CID=16855111 ConnDevID=1069/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001304701E4300A00000000 DevTgDevStr=1069

21:02:10:911 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC

     CallID     = 16855111  DeviceID = 1069  DeviceType = Static

     LocalState = INITIATE

     Cause      = EC_NONE

21:02:11:161 PG1A-pim1 Trace: Originated: CID=16855111 ConnDevID=1069/0 CallingDev=1069/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001304701E4300A00000000 DigitsDialed=4998 DevTgDevStr=1069

21:02:11:161 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC

     ConnectionID   = (16855111,1069) DeviceType = Static

     Calling Device = 1069      Type       = DEVICE_IDENTIFIER

     Called  Device = 4998      Type       = ROUTE_POINT_IDENTIFIER

     Local State    = 1

     Cause          = -1

21:02:11:161 PG1A-pim1 Trace: RouteRequest: CID=16855111 ConnDevID=1069/0  XRefID=18 CallingDev=1069 CurRoute=4998 UniqueID=000000000001304701E4300B00000000

21:02:11:161 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855111  DeviceID = 1069  DeviceType = Static

     RoutingCrossRefID = 18

     CurrentRoute      = 4998

     CallingDevice          = 1069

     RequestType       = -1

21:02:11:161 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=18  ERROR-1011

21:02:11:161 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 18 corresponds to CallMgr xref 18

21:02:15:161 PG1A-pim1 Trace: Failed: CID=16855111 ConnDevID=1069/0 FailingDev=1069/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001304701E4300B00000000

21:02:15:161 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC

     CallID        = 16855111 DeviceID = 1069  DeviceType = Static

     FailingDevice = 1069

     CalledDevice  =

     LocalState    = INITIATE

     Cause         = EC_BUSY

21:02:16:958 PG1A-pim1 Trace: ConnectionCleared: CID=16855111 ConnDevID=1069/0 ReleasingDev=1069/0 LocalConn=-1 Cause=-1UniqueID=000000000001304701E4300B00000000 DevTgDevStr=1069

21:02:16:958 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC

     CallID          = 16855111  DeviceID = 1069  DeviceType = Static

     ReleasingDevice = 1069

     LocalState      = NONE

     Cause           = EC_NONE

21:02:16:958 PG1A-pim1 Trace: CallCleared: CID=16855111 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001304701E4300B00000000 

21:02:16:958 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855111 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

21:28:34:558 PG1A-pim1 Trace: RouteRequest: CID=16855136 ConnDevID=9600/0  XRefID=19 CallingDev=9600 CurRoute=4998 UniqueID=000000000001306001E4304A00000000

21:28:34:558 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC

     CallID            = 16855136  DeviceID = 9600  DeviceType = Static

     RoutingCrossRefID = 19

     CurrentRoute      = 4998

     CallingDevice          = 9600

     RequestType       = -1

21:28:34:558 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=19  ERROR-1011

21:28:34:558 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 19 corresponds to CallMgr xref 19

21:28:38:479 PG1A-pim1 Trace: CallCleared: CID=16855136 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001306001E4304A00000000 

21:28:38:479 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC

     CallID     = 16855136 DeviceID =   DeviceType = Static     LocalState = NONE

     Cause      = EC_NONE

Thanks Guys. now its resolved.

Just changed the CUCM PG setting

Good that you issue resolved.

I think you might had an Incorrect Network VRU selected in the Agent PG settings.

Regards,

Senthil

Hi guys,

can anybody tell what was wrong because I have this problem too.

But I have configured a lable for CM and two for CVP PIMs.

And my RC config should also be okay.

Thanks,

Tobias

HI Tobias,

Could you please check your VRU PG  setting and verify whether you have selected any Network VRU in advance tab not in CUCM PG, if not please select VRU from the drop down.

Hi Neeraj,

hope this is your first name.

I have set the Network VRU for Cboth CVP peripherals but not for CM Peripheral.

I have also configured "network transfer prefered" on the routing client tab for both CVP RCs.

Cheers,

Tobias

How the issue got resolved?

 

Thanks 

javed

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