03-04-2013 05:49 AM - edited 03-14-2019 11:20 AM
Hi,
I am dialing a caller entered digits from Cti toolkit and getting the message " Error[10109] The number you dialed is not valied for your defined calling plan.
The dial plan configured in ICm include the number which i am dialing. and i am getting busy tone when dialing CTI route point from CTI toolkit.
03-04-2013 10:12 AM
Hi Neeraj,
Can you check the Dial Number Plan Type for the WildCard Pattern. Then check the Agent Desk Settings "Outbound Access" Section. Does the agent have the access to dial the WildCard Pattern
Regards,
Senthil
03-04-2013 10:30 AM
Thanks Senthil, Both the setting are peerfect. what i saw in the router logs that NO label configured for the cum routing client but i have lable there in the system i deleted the label and re-created it ..still same problem.
Router Logs:
00:26:07:244 ra-rtr Trace: (15 x 0 : 0 0) NewCall: CRSCallID=(150543,105) dn=4998 ani=9600 ced= RCID=5000
00:26:07:244 ra-rtr No label configured on network VRU iyogi_ind_vru(ID:5000) for routing client CUCM_RC(ID:5000).
00:26:07:244 ra-rtr Trace: (15 x 43 : 0 0) No label configured on network VRU iyogi_ind_vru(ID:5000) for routing client CUCM_RC(ID:5000).
00:26:07:244 ra-rtr Trace: (15 x 43 : 0 0) Deleting Dialog.
OPC Logs:
Events from March 4, 2013:
20:29:59:986 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5026 (11020) MRDomainID=1 Event=Not Ready(3) Duration=1713 Reason=50002 DateTime=03/04 14:59:59 LoginDateTime=03/04 14:29:45 AgentObj=0x2129dc0
20:29:59:986 PG1A-opc Activating Interval 30 for Peripheral 5000 (03/04/2013 15:00:00).
20:29:59:986 PG1A-opc Activating Interval 30 for Peripheral 5001 (03/04/2013 15:00:00).
20:29:59:986 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 29
20:29:59:986 PG1A-opc Activating Half-Hour 30 for PG (03/04/2013 15:00:00).
20:30:00:268 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5000 Logger reported DateTime = 03/04/2013 14:30:00 (0x426473c0)
20:30:00:314 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5001 Logger reported DateTime = 03/04/2013 14:30:00 (0x426473c0)
20:30:00:361 PG1A-opc Trace: ProcessCtrlrTableUpdateComplete: - !INFORM! - LCID:5000 Logger reported DateTime = 03/04/2013 14:30:00 (0x426473c0)
20:30:00:408 PG1A-opc Trace: OPC Version: Release 8.0.3.0 , Build 27188
20:30:00:408 PG1A-opc Trace: Release Date: 11/12/10 15:25:06
20:30:00:408 PG1A-opc Trace: Current Time: 03/04 15:00:00
20:30:00:408 PG1A-opc Trace: Local Time: 03/04 20:30:00 (+5.5 hr)
20:30:00:408 PG1A-opc Trace: OPC Up: 02/28 15:20:24 (3.9 day)
20:30:00:408 PG1A-opc Trace: OPC Sync: --
20:30:00:408 PG1A-opc Trace: Process LastStateChange LastHeartBeat
20:30:00:408 PG1A-opc Trace: A pgag OK M- 02/28 15:20:28 (3.9 day) --
20:30:00:408 PG1A-opc Trace: A pim1 OK M- 02/28 15:20:28 (3.9 day) --
20:30:00:408 PG1A-opc Trace: A pim2 OK M- 02/28 15:20:28 (3.9 day) --
20:30:00:408 PG1A-opc Trace: A ctisvr OK M- 02/28 15:20:29 (3.9 day) --
20:30:00:408 PG1A-opc Trace: A opc OK H -- 03/04 14:59:54 (6 sec)
20:30:00:408 PG1A-opc Trace: B pgag - -- --
20:30:00:408 PG1A-opc Trace: B pim1 - -- --
20:30:00:408 PG1A-opc Trace: B pim2 - -- --
20:30:00:408 PG1A-opc Trace: B opc - -- --
20:30:00:408 PG1A-opc Trace: PGAgent LastStateChangeTime ConnectATime Status ConnectBTime Status
20:30:00:408 PG1A-opc Trace: SideA PIA 02/28 15:21:19 (3.9 day) 02/28 15:21:19 (3.9 day) CONNECTED 02/28 15:21:19 (3.9 day) DISCONNECTED
20:30:00:408 PG1A-opc Trace: PeripheralID Side State LastStateChange LastHeardFrom
20:30:00:408 PG1A-opc Trace: 5000 A PIM_ACTIVE PR 02/28 15:20:38 (3.9 day) 03/04 14:59:59 (1 sec)
20:30:00:408 PG1A-opc Trace: 5001 A PIM_ACTIVE PR 02/28 15:20:35 (3.9 day) 03/04 14:59:59 (1 sec)
20:30:00:408 PG1A-opc Trace: CTIServerNo Side State LastStateChange LastHeardFrom
20:30:00:408 PG1A-opc Trace: 1 A CTI_ACTIVE 02/28 15:20:35 (3.9 day) 03/04 14:59:51 (9 sec)
20:30:00:408 PG1A-opc Trace: OPC Trace Mask: 0x40
20:30:00:408 PG1A-opc Trace: DebugControlFlag1 (0x0):
20:30:00:408 PG1A-opc Trace: DebugControlFlag2 (0x10000000): /default
20:30:00:408 PG1A-opc Trace: Real Time Disk IO Writes in last 3600 seconds : 60 Total, 60 written, 0 skipped.
20:30:00:408 PG1A-opc Trace: Capture was enabled at 20:50:24
20:30:00:408 PG1A-opc Trace: Output Capture was disabled at 20:50:24
20:30:30:908 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:38:39:733 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb44 mapped to OPCInvokeID 0xf000019a
20:38:39:733 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019a Dev=
20:38:39:733 PG1A-opc Trace: PrivateData: AGSTID=5001
20:38:39:749 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb45 mapped to OPCInvokeID 0xf000019b
20:38:39:749 PG1A-opc Trace: CSTASetAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019b Dev=1024 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))
20:38:39:749 PG1A-opc Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=
20:38:39:749 PG1A-opc Trace: AgentDeviceDataUpdate - Updating 1 Agent Records on Peripheral 5000
20:38:39:749 PG1A-opc Trace: - AgentSTID=5001 Periph#=48821906 ExtString=1024 Instrument=1024
20:38:39:749 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=5006 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5000 SG#=5062(0x13C6) Priority=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Login(1) Duration=0 Reason=-1 DateTime=03/04 15:08:39 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5003 SG#=6502(0x1966) Priority=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5004 SG#=1001(0x3E9) Priority=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5005 SG#=1002(0x3EA) Priority=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5000
20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5003
20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5004
20:38:39:749 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5005
20:38:39:749 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb46 mapped to OPCInvokeID 0xf000019c
20:38:39:749 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019c Dev=1024
20:38:39:749 PG1A-opc Trace: PrivateData: AGSTID=5001
20:38:42:030 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb4a mapped to OPCInvokeID 0xf000019d
20:38:42:030 PG1A-opc Trace: CSTASnapshotDevice: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019d SnapshotObject=1024
20:38:43:170 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eb4b mapped to OPCInvokeID 0xf000019e
20:38:43:170 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019e CallingDevice=1024 CalledDevice=6500
20:38:43:170 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:38:43:170 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:42:37:185 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebba mapped to OPCInvokeID 0xf000019f
20:42:37:185 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf000019f CallingDevice=1024 CalledDevice=4998
20:42:37:185 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:42:37:185 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:42:37:185 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855072,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
20:42:37:185 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
20:42:37:185 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=237 Reason=0 DateTime=03/04 15:12:36 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855072,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855072 CallObj=(0x210ccd0) NewState=NULL OldState=NONE.
20:42:37:185 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:42:37:185 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148
20:42:37:185 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
20:42:37:185 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:37:185 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855072,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
20:42:37:185 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302001E42FAB00000000
20:42:37:185 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855072 CallObj=(0x210ccd0) NewState=NULL OldState=NULL.
20:42:37:185 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf000019f NewCall(CID=16855072,Dev=1024,DevType=Static)
20:42:37:185 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2
20:42:37:200 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1024 routedCall=(CID=16855072,Dev=1024,Type=Static) RoutingCrossRefID=8 RoutedSelAlgorithm=4 Priority=0
20:42:37:200 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:42:37:200 PG1A-opc Trace: AddRoutedCall:: XrefID=8 CallID=16855072
20:42:37:200 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=8 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855072
20:42:37:200 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855072 XRefID=8 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:42:37:200 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:42:37:200 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=8 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:42:37:200 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=8 CID=16855072 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:42:37:200 PG1A-opc Trace: RemoveRoutedCall:: XrefID=8 CallID=16855072 removalType=70
20:42:37:200 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855072 CrossRefID=8 RemovalType=70
20:42:37:200 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855072 XRefID=22431812
20:42:37:200 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:42:41:435 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855072,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
20:42:58:247 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebc5 mapped to OPCInvokeID 0xf00001a0
20:42:58:247 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a0 Call(CID=16855072,Dev=1024,Type=Static)
20:42:58:247 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:42:58:247 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a0
20:42:58:247 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855072,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1
20:42:58:247 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302001E42FAC00000000
20:42:58:247 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855072 CallObj=(0x210ccd0) NewState=NONE OldState=NULL.
20:42:58:247 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x210ccd0) SrcConn(CID=16855072,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:42:58:247 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:42:58:247 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855072,DevID=1024,DevType=Static) AgentLineObj=0x2a00040
20:42:58:247 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=21 Wrap=0 Hold=0 Conn=(CID=16855072,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x210ccd0
20:42:58:247 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x210ccd0 DateTime=03/04 15:12:57 IntervalDatetime=03/04/2013 15:00:00
20:42:58:247 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855072 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177595, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=21 RingTime=0 DelayTime=21 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302001E42FAB00000000 ProtocolID=1 ApplicationData='\0'
20:42:58:247 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855072 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:42:58:247 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:42:58:247 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855072,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:42:58:247 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855072, Device= DevType=Static) on Peripheral 5000.
20:44:44:137 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebfe mapped to OPCInvokeID 0xf00001a1
20:44:44:137 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a1 CallingDevice=1024 CalledDevice=4998
20:44:44:137 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:44:44:137 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:44:44:153 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855074,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
20:44:44:153 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
20:44:44:153 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=106 Reason=0 DateTime=03/04 15:14:43 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855074,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855074 CallObj=(0x210d440) NewState=NULL OldState=NONE.
20:44:44:153 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:44:44:153 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148
20:44:44:153 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
20:44:44:153 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:44:153 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855074,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
20:44:44:153 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302201E42FB000000000
20:44:44:153 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855074 CallObj=(0x210d440) NewState=NULL OldState=NULL.
20:44:44:153 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a1 NewCall(CID=16855074,Dev=1024,DevType=Static)
20:44:44:153 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2
20:44:44:153 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1024 routedCall=(CID=16855074,Dev=1024,Type=Static) RoutingCrossRefID=9 RoutedSelAlgorithm=4 Priority=0
20:44:44:153 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:44:44:153 PG1A-opc Trace: AddRoutedCall:: XrefID=9 CallID=16855074
20:44:44:153 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=9 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855074
20:44:44:153 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855074 XRefID=9 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:44:44:153 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:44:44:153 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=9 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:44:44:153 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=9 CID=16855074 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:44:44:153 PG1A-opc Trace: RemoveRoutedCall:: XrefID=9 CallID=16855074 removalType=70
20:44:44:153 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855074 CrossRefID=9 RemovalType=70
20:44:44:153 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855074 XRefID=22431812
20:44:44:153 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:44:48:168 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855074,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
20:44:52:699 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ebff mapped to OPCInvokeID 0xf00001a2
20:44:52:699 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a2 Call(CID=16855074,Dev=1024,Type=Static)
20:44:52:699 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:44:52:715 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a2
20:44:52:715 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855074,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1
20:44:52:715 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302201E42FB100000000
20:44:52:715 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855074 CallObj=(0x210d440) NewState=NONE OldState=NULL.
20:44:52:715 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x210d440) SrcConn(CID=16855074,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:44:52:715 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:44:52:715 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855074,DevID=1024,DevType=Static) AgentLineObj=0x2a00040
20:44:52:715 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=9 Wrap=0 Hold=0 Conn=(CID=16855074,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x210d440
20:44:52:715 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x210d440 DateTime=03/04 15:14:52 IntervalDatetime=03/04/2013 15:00:00
20:44:52:715 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855074 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177596, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=9 RingTime=0 DelayTime=9 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302201E42FB000000000 ProtocolID=1 ApplicationData='\0'
20:44:52:715 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855074 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:44:52:715 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:44:52:715 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855074,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:44:52:715 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855074, Device= DevType=Static) on Peripheral 5000.
20:44:56:902 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ec06 mapped to OPCInvokeID 0xf00001a3
20:44:56:902 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a3 CallingDevice=1024 CalledDevice=6500
20:44:56:902 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:44:56:902 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:45:00:434 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:45:30:949 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:49:01:854 PG1A-opc REMOVED 1 DialedNumbers.
20:49:01:901 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280163.000000, Old=663355280158.000000)
20:49:01:901 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280163.000000, Old=663355280158.000000)
20:49:01:901 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280142.000000)
20:49:01:901 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:19:02 (0x42647a61) on Logical Controller 5000.
20:49:01:901 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:49:13:010 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280168.000000, Old=663355280163.000000)
20:49:13:010 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280168.000000, Old=663355280163.000000)
20:49:13:010 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280163.000000)
20:49:13:010 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:19:14 (0x42647a67) on Logical Controller 5000.
20:49:13:010 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:49:21:276 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ec84 mapped to OPCInvokeID 0xf00001a4
20:49:21:276 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a4 CallingDevice=1024 CalledDevice=4998
20:49:21:276 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:49:21:276 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:49:21:276 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855082,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
20:49:21:276 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
20:49:21:276 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=269 Reason=0 DateTime=03/04 15:19:20 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855082,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855082 CallObj=(0x29cfb88) NewState=NULL OldState=NONE.
20:49:21:276 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:49:21:276 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148
20:49:21:276 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
20:49:21:276 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:21:276 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855082,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
20:49:21:276 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302A01E42FC300000000
20:49:21:276 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855082 CallObj=(0x29cfb88) NewState=NULL OldState=NULL.
20:49:21:276 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a4 NewCall(CID=16855082,Dev=1024,DevType=Static)
20:49:21:276 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2
20:49:21:276 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1024 routedCall=(CID=16855082,Dev=1024,Type=Static) RoutingCrossRefID=10 RoutedSelAlgorithm=4 Priority=0
20:49:21:276 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:49:21:276 PG1A-opc Trace: AddRoutedCall:: XrefID=10 CallID=16855082
20:49:21:276 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=10 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855082
20:49:21:276 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855082 XRefID=10 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:49:21:291 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:49:21:291 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=10 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:49:21:291 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=10 CID=16855082 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:49:21:291 PG1A-opc Trace: RemoveRoutedCall:: XrefID=10 CallID=16855082 removalType=70
20:49:21:291 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855082 CrossRefID=10 RemovalType=70
20:49:21:291 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855082 XRefID=22438652
20:49:21:291 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:49:25:291 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855082,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
20:49:29:041 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ec8a mapped to OPCInvokeID 0xf00001a5
20:49:29:041 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a5 Call(CID=16855082,Dev=1024,Type=Static)
20:49:29:041 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:49:29:041 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a5
20:49:29:041 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855082,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1
20:49:29:041 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302A01E42FC400000000
20:49:29:041 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855082 CallObj=(0x29cfb88) NewState=NONE OldState=NULL.
20:49:29:041 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cfb88) SrcConn(CID=16855082,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:49:29:041 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:49:29:041 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855082,DevID=1024,DevType=Static) AgentLineObj=0x2a00040
20:49:29:041 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=8 Wrap=0 Hold=0 Conn=(CID=16855082,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x29cfb88
20:49:29:041 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cfb88 DateTime=03/04 15:19:28 IntervalDatetime=03/04/2013 15:00:00
20:49:29:041 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855082 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177597, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=8 RingTime=0 DelayTime=8 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302A01E42FC300000000 ProtocolID=1 ApplicationData='\0'
20:49:29:041 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855082 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:49:29:041 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:49:29:041 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855082,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:49:29:041 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855082, Device= DevType=Static) on Peripheral 5000.
20:49:32:323 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=9600 routedCall=(CID=16855084,Dev=9600,Type=Static) RoutingCrossRefID=11 RoutedSelAlgorithm=4 Priority=0
20:49:32:323 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:49:32:323 PG1A-opc Trace: AddRoutedCall:: XrefID=11 CallID=16855084
20:49:32:323 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=11 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=9600 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855084
20:49:32:323 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855084 XRefID=11 DN=4998 ANI=9600 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:49:32:323 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:49:32:323 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=11 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:49:32:323 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=11 CID=16855084 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:49:32:323 PG1A-opc Trace: RemoveRoutedCall:: XrefID=11 CallID=16855084 removalType=70
20:49:32:323 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855084 CrossRefID=11 RemovalType=70
20:49:32:323 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855084 XRefID=22438652
20:49:32:323 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:49:36:323 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855084,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:49:36:323 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001302C01E42FC900000000
20:49:36:323 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855084 CallObj=(0x29cf718) NewState=NONE OldState=NONE.
20:49:36:323 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cf718) SrcConn(CID=16855084,Dev=9600,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:49:36:323 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855084(0x29cf718).
20:49:36:323 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cf718 DateTime=03/04 15:19:35 IntervalDatetime=03/04/2013 15:00:00
20:49:36:323 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855084 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177598, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=9600 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'
20:49:36:323 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855084 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:50:14:807 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280172.000000, Old=663355280168.000000)
20:50:14:807 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280172.000000, Old=663355280168.000000)
20:50:14:807 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280163.000000)
20:50:14:807 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:20:16 (0x42647a88) on Logical Controller 5000.
20:50:14:807 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:50:22:260 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280176.000000, Old=663355280172.000000)
20:50:22:260 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280176.000000, Old=663355280172.000000)
20:50:22:260 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280163.000000, Old=663355280163.000000)
20:50:22:260 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:20:22 (0x42647a8b) on Logical Controller 5000.
20:50:22:260 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:50:27:353 PG1A-opc ADDED 1 DialedNumbers.
20:50:27:400 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280180.000000, Old=663355280176.000000)
20:50:27:400 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280180.000000, Old=663355280176.000000)
20:50:27:400 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280180.000000, Old=663355280163.000000)
20:50:27:400 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:20:28 (0x42647a8e) on Logical Controller 5000.
20:50:27:400 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:50:41:400 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280186.000000, Old=663355280180.000000)
20:50:41:400 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280186.000000, Old=663355280180.000000)
20:50:41:400 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280180.000000, Old=663355280180.000000)
20:50:41:400 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:20:42 (0x42647a95) on Logical Controller 5000.
20:50:41:400 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 30, OPC Current HH 30
20:50:58:260 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ecb4 mapped to OPCInvokeID 0xf00001a6
20:50:58:260 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a6 CallingDevice=1024 CalledDevice=4998
20:50:58:260 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:50:58:260 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:50:58:275 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855087,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
20:50:58:275 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
20:50:58:275 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=89 Reason=0 DateTime=03/04 15:20:57 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855087,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855087 CallObj=(0x29cf2a8) NewState=NULL OldState=NONE.
20:50:58:275 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:50:58:275 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148
20:50:58:275 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
20:50:58:275 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:50:58:275 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855087,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
20:50:58:275 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001302F01E42FD000000000
20:50:58:275 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855087 CallObj=(0x29cf2a8) NewState=NULL OldState=NULL.
20:50:58:275 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a6 NewCall(CID=16855087,Dev=1024,DevType=Static)
20:50:58:275 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2
20:50:58:275 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1024 routedCall=(CID=16855087,Dev=1024,Type=Static) RoutingCrossRefID=12 RoutedSelAlgorithm=4 Priority=0
20:50:58:275 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:50:58:275 PG1A-opc Trace: AddRoutedCall:: XrefID=12 CallID=16855087
20:50:58:275 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=12 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855087
20:50:58:275 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855087 XRefID=12 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:50:58:275 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:50:58:275 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=12 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:50:58:275 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=12 CID=16855087 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:50:58:275 PG1A-opc Trace: RemoveRoutedCall:: XrefID=12 CallID=16855087 removalType=70
20:50:58:275 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855087 CrossRefID=12 RemovalType=70
20:50:58:275 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855087 XRefID=22431812
20:50:58:275 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:51:02:275 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855087,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
20:51:18:963 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ecbf mapped to OPCInvokeID 0xf00001a7
20:51:18:963 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a7 Call(CID=16855087,Dev=1024,Type=Static)
20:51:18:963 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:51:18:978 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001a7
20:51:18:978 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855087,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1
20:51:18:978 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001302F01E42FD100000000
20:51:18:978 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855087 CallObj=(0x29cf2a8) NewState=NONE OldState=NULL.
20:51:18:978 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cf2a8) SrcConn(CID=16855087,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:51:18:978 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:51:18:978 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855087,DevID=1024,DevType=Static) AgentLineObj=0x2a00040
20:51:18:978 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=21 Wrap=0 Hold=0 Conn=(CID=16855087,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x29cf2a8
20:51:18:978 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cf2a8 DateTime=03/04 15:21:18 IntervalDatetime=03/04/2013 15:00:00
20:51:18:978 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855087 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177599, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=21 RingTime=0 DelayTime=21 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001302F01E42FD000000000 ProtocolID=1 ApplicationData='\0'
20:51:18:978 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855087 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:51:18:978 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:51:18:978 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855087,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:51:18:978 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855087, Device= DevType=Static) on Peripheral 5000.
20:55:13:820 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ed2f mapped to OPCInvokeID 0xf00001a8
20:55:13:820 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a8 CallingDevice=1024 CalledDevice=6500
20:55:13:820 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:55:13:820 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:56:38:039 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=9600 routedCall=(CID=16855097,Dev=9600,Type=Static) RoutingCrossRefID=13 RoutedSelAlgorithm=4 Priority=0
20:56:38:039 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:56:38:039 PG1A-opc Trace: AddRoutedCall:: XrefID=13 CallID=16855097
20:56:38:039 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=13 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=9600 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855097
20:56:38:039 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855097 XRefID=13 DN=4998 ANI=9600 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:56:38:039 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:56:38:039 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=13 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:56:38:039 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=13 CID=16855097 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:56:38:039 PG1A-opc Trace: RemoveRoutedCall:: XrefID=13 CallID=16855097 removalType=70
20:56:38:039 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855097 CrossRefID=13 RemovalType=70
20:56:38:039 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855097 XRefID=22438652
20:56:38:039 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:56:42:054 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855097,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:56:42:054 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001303901E42FE900000000
20:56:42:054 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855097 CallObj=(0x29cee38) NewState=NONE OldState=NONE.
20:56:42:054 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cee38) SrcConn(CID=16855097,Dev=9600,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:56:42:054 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855097(0x29cee38).
20:56:42:054 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cee38 DateTime=03/04 15:26:41 IntervalDatetime=03/04/2013 15:00:00
20:56:42:054 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855097 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177600, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=9600 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'
20:56:42:054 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855097 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:56:46:320 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=6544 routedCall=(CID=16855098,Dev=6544,Type=Static) RoutingCrossRefID=14 RoutedSelAlgorithm=4 Priority=0
20:56:46:320 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:56:46:320 PG1A-opc Trace: AddRoutedCall:: XrefID=14 CallID=16855098
20:56:46:320 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=14 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=6544 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855098
20:56:46:320 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855098 XRefID=14 DN=4998 ANI=6544 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:56:46:320 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:56:46:320 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=14 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:56:46:320 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=14 CID=16855098 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:56:46:320 PG1A-opc Trace: RemoveRoutedCall:: XrefID=14 CallID=16855098 removalType=70
20:56:46:320 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855098 CrossRefID=14 RemovalType=70
20:56:46:320 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855098 XRefID=22438652
20:56:46:320 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:56:50:335 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855098,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:56:50:335 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001303A01E42FEB00000000
20:56:50:335 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855098 CallObj=(0x29ce9c8) NewState=NONE OldState=NONE.
20:56:50:335 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29ce9c8) SrcConn(CID=16855098,Dev=6544,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:56:50:335 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855098(0x29ce9c8).
20:56:50:335 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29ce9c8 DateTime=03/04 15:26:49 IntervalDatetime=03/04/2013 15:00:00
20:56:50:335 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855098 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177601, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=6544 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'
20:56:50:335 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855098 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:56:54:148 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00ed62 mapped to OPCInvokeID 0xf00001a9
20:56:54:148 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001a9 CallingDevice=1024 CalledDevice=4998
20:56:54:148 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:56:54:148 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1024
20:56:54:163 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855100,Dev=1024,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
20:56:54:163 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1024 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
20:56:54:163 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=335 Reason=0 DateTime=03/04 15:26:53 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855100,Dev=1024,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855100 CallObj=(0x29ce558) NewState=NULL OldState=NONE.
20:56:54:163 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:56:54:163 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 SG#=5062(0x13C6) InstObj=0xc30148
20:56:54:163 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
20:56:54:163 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:56:54:163 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855100,Dev=1024,Type=Static) CallingDev=(DEV)1024 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
20:56:54:163 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=5006 DigDialed=4998 UniqueID=000000000001303C01E42FEE00000000
20:56:54:163 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855100 CallObj=(0x29ce558) NewState=NULL OldState=NULL.
20:56:54:163 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001a9 NewCall(CID=16855100,Dev=1024,DevType=Static)
20:56:54:163 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2
20:56:54:163 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1024 routedCall=(CID=16855100,Dev=1024,Type=Static) RoutingCrossRefID=15 RoutedSelAlgorithm=4 Priority=0
20:56:54:163 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:56:54:163 PG1A-opc Trace: AddRoutedCall:: XrefID=15 CallID=16855100
20:56:54:163 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=15 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1024 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855100
20:56:54:163 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855100 XRefID=15 DN=4998 ANI=1024 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:56:54:163 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:56:54:163 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=15 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:56:54:163 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=15 CID=16855100 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:56:54:163 PG1A-opc Trace: RemoveRoutedCall:: XrefID=15 CallID=16855100 removalType=70
20:56:54:163 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855100 CrossRefID=15 RemovalType=70
20:56:54:163 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855100 XRefID=22438652
20:56:54:163 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:56:58:179 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855100,Dev=1024,Type=Static) FailingDev=(DEV)1024 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
20:57:28:210 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855100,Dev=1024,Type=Static) ReleasingDev=(DEV)1024 localConnInfo(-1)=CS_NONE cause=-1
20:57:28:210 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=5006 UniqueID=000000000001303C01E42FEF00000000
20:57:28:210 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855100 CallObj=(0x29ce558) NewState=NONE OldState=NULL.
20:57:28:210 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29ce558) SrcConn(CID=16855100,Dev=1024,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:57:28:210 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:57:28:210 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: TerminateCall: Inst=1024 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855100,DevID=1024,DevType=Static) AgentLineObj=0x2a00040
20:57:28:210 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=34 Wrap=0 Hold=0 Conn=(CID=16855100,DevID=1024,DevType=Static) AgentObj=0x211d738 CallObj=0x29ce558
20:57:28:210 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29ce558 DateTime=03/04 15:27:27 IntervalDatetime=03/04/2013 15:00:00
20:57:28:210 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855100 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177602, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=34 RingTime=0 DelayTime=34 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1024 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1024 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001303C01E42FEE00000000 ProtocolID=1 ApplicationData='\0'
20:57:28:210 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855100 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:57:28:210 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:57:28:210 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855100,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:57:28:210 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855100, Device= DevType=Static) on Peripheral 5000.
20:59:02:491 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1069 routedCall=(CID=16855105,Dev=1069,Type=Static) RoutingCrossRefID=16 RoutedSelAlgorithm=4 Priority=0
20:59:02:491 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:59:02:491 PG1A-opc Trace: AddRoutedCall:: XrefID=16 CallID=16855105
20:59:02:491 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=16 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1069 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855105
20:59:02:491 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855105 XRefID=16 DN=4998 ANI=1069 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:59:02:491 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:59:02:491 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=16 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:59:02:491 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=16 CID=16855105 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:59:02:491 PG1A-opc Trace: RemoveRoutedCall:: XrefID=16 CallID=16855105 removalType=70
20:59:02:491 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855105 CrossRefID=16 RemovalType=70
20:59:02:491 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855105 XRefID=22438652
20:59:02:491 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:59:06:506 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855105,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:59:06:506 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001304101E42FFC00000000
20:59:06:506 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855105 CallObj=(0x29cdc78) NewState=NONE OldState=NONE.
20:59:06:506 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cdc78) SrcConn(CID=16855105,Dev=1069,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:59:06:506 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855105(0x29cdc78).
20:59:06:506 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cdc78 DateTime=03/04 15:29:06 IntervalDatetime=03/04/2013 15:00:00
20:59:06:506 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855105 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177603, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1069 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'
20:59:06:506 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855105 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:59:15:147 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00eda5 mapped to OPCInvokeID 0xf00001aa
20:59:15:147 PG1A-opc Trace: CSTASetAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001aa Dev=1024 AgentMode=LOG_OUT AGID=48821906 SG=-1(0xffffffff))
20:59:15:147 PG1A-opc Trace: PrivateData: EventReasonCode=2 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=
20:59:15:147 PG1A-opc Trace: AgentStateUpdate - Updating 1 Agent Records on Peripheral 5000
20:59:15:147 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1024 Group=-1(0xFFFFFFFF) SG#=16777215 Priority=255 Dur=0 State=AS_LOG_OUT CurrentLine=0 Reason=2 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5000 MRDomainID=1 skillGroupNum=5062 (0x13C6) priority=0 Reason=2
20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5003 MRDomainID=1 skillGroupNum=6502 (0x1966) priority=0 Reason=2
20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5004 MRDomainID=1 skillGroupNum=1001 (0x3E9) priority=0 Reason=2
20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: Agent::DeactivateSkillGroup - skillGroupSTID=5005 MRDomainID=1 skillGroupNum=1002 (0x3EA) priority=0 Reason=2
20:59:15:147 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_LOG_OUT NewState=AS_LOG_OUT Duration=0 CurLine=-1 ReasonCode=2 AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=106 Reason=0 DateTime=03/04 15:29:14 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:59:15:147 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Logout(2) Duration=1236 Reason=2 DateTime=03/04 15:29:14 LoginDateTime=03/04 15:08:39 AgentObj=0x211d738
20:59:26:256 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edb3 mapped to OPCInvokeID 0xf00001ab
20:59:26:256 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ab Dev=
20:59:26:256 PG1A-opc Trace: PrivateData: AGSTID=5001
20:59:26:272 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edb4 mapped to OPCInvokeID 0xf00001ac
20:59:26:272 PG1A-opc Trace: CSTASetAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ac Dev=1069 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))
20:59:26:272 PG1A-opc Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=
20:59:26:350 PG1A-opc Trace: AgentDeviceDataUpdate - Updating 1 Agent Records on Peripheral 5000
20:59:26:350 PG1A-opc Trace: - AgentSTID=5001 Periph#=48821906 ExtString=1069 Instrument=1069
20:59:26:350 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=100000 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5000 SG#=5062(0x13C6) Priority=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Login(1) Duration=0 Reason=-1 DateTime=03/04 15:29:25 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5003 SG#=6502(0x1966) Priority=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5004 SG#=1001(0x3E9) Priority=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_LOG_IN CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: ActivateSkillGroup: SGSTID=5005 SG#=1002(0x3EA) Priority=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_LOG_IN AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_LOG_IN NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5003, SG#=6502(0x1966) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5004, SG#=1001(0x3E9) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5005, SG#=1002(0x3EA) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5000
20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5003
20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5004
20:59:26:350 PG1A-opc Trace: Peripheral::SendCallProgressIfNeeded:ClearNumTasksInProgress for SG=5005
20:59:26:350 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edb6 mapped to OPCInvokeID 0xf00001ad
20:59:26:350 PG1A-opc Trace: CSTAQueryAgentState: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ad Dev=1069
20:59:26:350 PG1A-opc Trace: PrivateData: AGSTID=5001
20:59:28:522 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edba mapped to OPCInvokeID 0xf00001ae
20:59:28:522 PG1A-opc Trace: CSTASnapshotDevice: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001ae SnapshotObject=1069
20:59:28:834 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edbb mapped to OPCInvokeID 0xf00001af
20:59:28:834 PG1A-opc Trace: CSTAMakeCall: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001af CallingDevice=1069 CalledDevice=4998
20:59:28:834 PG1A-opc Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT= PV1= PV2= PV3= PV4= PV5= PV6= PV7= PV8= PV9= PV10= UserToUser= Wrapup=
20:59:28:834 PG1A-opc Trace: ProcessTPMakeCall - Found agentID(5001) associated with CallingDevice=1069
20:59:28:850 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855109,Dev=1069,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
20:59:28:850 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1069 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
20:59:28:850 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=3 Reason=0 DateTime=03/04 15:29:28 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855109,Dev=1069,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855109 CallObj=(0x29cd808) NewState=NULL OldState=NONE.
20:59:28:850 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:59:28:850 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 SG#=5062(0x13C6) InstObj=0xc30148
20:59:28:850 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
20:59:28:850 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:28:850 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855109,Dev=1069,Type=Static) CallingDev=(DEV)1069 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
20:59:28:850 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=100000 DigDialed=4998 UniqueID=000000000001304501E4300500000000
20:59:28:850 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855109 CallObj=(0x29cd808) NewState=NULL OldState=NULL.
20:59:28:850 PG1A-opc Trace: CSTAMakeCallConfEvent: CSTAMakeCallConfEvent InvokeID=0xf00001af NewCall(CID=16855109,Dev=1069,DevType=Static)
20:59:28:850 PG1A-opc Trace: PrivateData: LineHandle=0 LineType=2
20:59:28:850 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1069 routedCall=(CID=16855109,Dev=1069,Type=Static) RoutingCrossRefID=17 RoutedSelAlgorithm=4 Priority=0
20:59:28:850 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
20:59:28:850 PG1A-opc Trace: AddRoutedCall:: XrefID=17 CallID=16855109
20:59:28:850 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=17 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1069 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855109
20:59:28:850 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855109 XRefID=17 DN=4998 ANI=1069 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
20:59:28:850 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
20:59:28:850 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=17 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
20:59:28:850 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=17 CID=16855109 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
20:59:28:850 PG1A-opc Trace: RemoveRoutedCall:: XrefID=17 CallID=16855109 removalType=70
20:59:28:850 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855109 CrossRefID=17 RemovalType=70
20:59:28:850 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855109 XRefID=22438652
20:59:28:850 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
20:59:32:850 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855109,Dev=1069,Type=Static) FailingDev=(DEV)1069 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
20:59:35:756 PG1A-opc Trace: TPServices::AddInvocationByCTIInvokeID - CTIInvokeID 0x2b00edbc mapped to OPCInvokeID 0xf00001b0
20:59:35:756 PG1A-opc Trace: CSTAClearConnection: TPServices::AddInvocationByCTIInvokeID InvokeID=0xf00001b0 Call(CID=16855109,Dev=1069,Type=Static)
20:59:35:756 PG1A-opc Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1069
20:59:35:756 PG1A-opc Trace: CSTAClearConnectionConfEvent: CSTAClearConnectionConfEvent InvokeID=0xf00001b0
20:59:35:756 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855109,Dev=1069,Type=Static) ReleasingDev=(DEV)1069 localConnInfo(-1)=CS_NONE cause=-1
20:59:35:756 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=100000 UniqueID=000000000001304501E4300600000000
20:59:35:756 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855109 CallObj=(0x29cd808) NewState=NONE OldState=NULL.
20:59:35:756 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cd808) SrcConn(CID=16855109,Dev=1069,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
20:59:35:756 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
20:59:35:756 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: TerminateCall: Inst=1069 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855109,DevID=1069,DevType=Static) AgentLineObj=0x2a00040
20:59:35:756 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=7 Wrap=0 Hold=0 Conn=(CID=16855109,DevID=1069,DevType=Static) AgentObj=0x211d738 CallObj=0x29cd808
20:59:35:756 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cd808 DateTime=03/04 15:29:35 IntervalDatetime=03/04/2013 15:00:00
20:59:35:756 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855109 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177604, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=7 RingTime=0 DelayTime=7 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1069 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1069 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001304501E4300500000000 ProtocolID=1 ApplicationData='\0'
20:59:35:756 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855109 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
20:59:35:756 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
20:59:35:756 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855109,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
20:59:35:756 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855109, Device= DevType=Static) on Peripheral 5000.
20:59:59:928 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5026 (11020) MRDomainID=1 Event=Not Ready(3) Duration=1800 Reason=50002 DateTime=03/04 15:29:59 LoginDateTime=03/04 14:29:45 AgentObj=0x2129dc0
20:59:59:928 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=24 Reason=0 DateTime=03/04 15:29:59 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738
20:59:59:928 PG1A-opc Activating Interval 31 for Peripheral 5000 (03/04/2013 15:30:00).
20:59:59:928 PG1A-opc Activating Interval 31 for Peripheral 5001 (03/04/2013 15:30:00).
20:59:59:928 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 30
20:59:59:928 PG1A-opc Activating Half-Hour 31 for PG (03/04/2013 15:30:00).
21:00:00:194 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5000 Logger reported DateTime = 03/04/2013 15:00:00 (0x42647800)
21:00:00:256 PG1A-opc Trace: ProcessPeriphTableUpdateComplete: - !INFORM! - PID:5001 Logger reported DateTime = 03/04/2013 15:00:00 (0x42647800)
21:00:00:303 PG1A-opc Trace: ProcessCtrlrTableUpdateComplete: - !INFORM! - LCID:5000 Logger reported DateTime = 03/04/2013 15:00:00 (0x42647800)
21:00:30:943 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31
21:01:55:693 PG1A-opc ADDED 1 DeviceTargets.
21:01:55:755 PG1A-opc Update ConfigurationUpdateComplete:: CurrentConfigSequenceNumber (New=663355280192.000000, Old=663355280186.000000)
21:01:55:755 PG1A-opc Update ConfigurationUpdateComplete:: LastGoodConfigSequenceNucmber (New=663355280192.000000, Old=663355280186.000000)
21:01:55:755 PG1A-opc Update ConfigurationUpdateComplete:: ControllerConfigSequenceNumber (New=663355280192.000000, Old=663355280180.000000)
21:01:55:755 PG1A-opc Trace: ConfigurationUpdateCompleteInd received: OPIDateTime 03/04/2013 15:31:56 (0x42647bfc) on Logical Controller 5000.
21:01:55:755 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31
21:02:10:911 PG1A-opc Trace: CSTA_SERVICE_INITIATED(PID=5000): InitiatedConn=(CID=16855111,Dev=1069,Type=Static) localConnInfo(1)=CS_INITIATE cause=-1
21:02:10:911 PG1A-opc Trace: CSTAServiceInitiatedEvent_PD:: AGExt=1069 SG#=5062 Line=0 LineType=2 Dev#=-1 COC(CID=-1 DevID= DevIDType=Static)
21:02:10:911 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: SetAgentState: ASTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_NOT_READY NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: SendAgentEventDetail: AGSTID=5001 (48821906) MRDomainID=1 Event=Not Ready(3) Duration=131 Reason=0 DateTime=03/04 15:32:10 LoginDateTime=03/04 15:29:25 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: AssignAgentCall: PID=5000 AGID=5001 Periph#=48821906 LineHandle=0 LineType=2 Conn(CID=16855111,Dev=1069,DevType=Static) SG#=5062(0x13C6) Pri=0 shadow=0 CTI=1 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855111 CallObj=(0x29cd398) NewState=NULL OldState=NONE.
21:02:10:911 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
21:02:10:911 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_TALKING CurrentLine=0 Reason=0 NetworkTID=0 NumLines=1 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: UpdateInstruments: PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 SG#=5062(0x13C6) InstObj=0xc30148
21:02:10:911 PG1A-opc Trace: UpdateInstruments: LineHandle=0 LineType=LT_INSIDE LineState=LS_TALKING LineDur=0 SG=0x13c6(5062) InstObj=0x211d738
21:02:10:911 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_TALKING Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_BUSY_OTHER CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:10:911 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_NOT_READY NewState=AS_BUSY_OTHER Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:11:161 PG1A-opc Trace: CSTA_ORIGINATED(PID=5000): OrigConn=(CID=16855111,Dev=1069,Type=Static) CallingDev=(DEV)1069 CalledDev=(RTEPOINT)4998 localConnInfo(1)=CS_INITIATE cause=-1
21:02:11:161 PG1A-opc Trace: CSTAOriginatedEvent_PD:: Svc#=-1 Line=0 LineType=2 CorrData=100000 DigDialed=4998 UniqueID=000000000001304701E4300A00000000
21:02:11:161 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855111 CallObj=(0x29cd398) NewState=NULL OldState=NULL.
21:02:11:161 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=1069 routedCall=(CID=16855111,Dev=1069,Type=Static) RoutingCrossRefID=18 RoutedSelAlgorithm=4 Priority=0
21:02:11:161 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
21:02:11:161 PG1A-opc Trace: AddRoutedCall:: XrefID=18 CallID=16855111
21:02:11:161 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=18 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=1069 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855111
21:02:11:161 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855111 XRefID=18 DN=4998 ANI=1069 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
21:02:11:161 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
21:02:11:161 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=18 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
21:02:11:161 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=18 CID=16855111 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
21:02:11:161 PG1A-opc Trace: RemoveRoutedCall:: XrefID=18 CallID=16855111 removalType=70
21:02:11:161 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855111 CrossRefID=18 RemovalType=70
21:02:11:161 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855111 XRefID=22431812
21:02:11:161 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
21:02:15:161 PG1A-opc Trace: CSTA_FAILED(PID=5000): FailedConn=(CID=16855111,Dev=1069,Type=Static) FailingDev=(DEV)1069 CalledDev=(DEV) localConnInfo(1)=CS_INITIATE cause=3
21:02:16:958 PG1A-opc Trace: CSTA_CONNECTION_CLEARED (PID=5000): DroppedConn=(CID=16855111,Dev=1069,Type=Static) ReleasingDev=(DEV)1069 localConnInfo(-1)=CS_NONE cause=-1
21:02:16:958 PG1A-opc Trace: CSTAConnectionClearedEvent_PD:: CorrData=100000 UniqueID=000000000001304701E4300B00000000
21:02:16:958 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855111 CallObj=(0x29cd398) NewState=NONE OldState=NULL.
21:02:16:958 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29cd398) SrcConn(CID=16855111,Dev=1069,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
21:02:16:958 PG1A-opc Trace: AgentStateUpdate - Updating 4 Agent Records on Peripheral 5000
21:02:16:958 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=5062(0x13C6) SG#=5062 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: RemoveFromSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_TALKING AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: TerminateCall: Inst=1069 LineHandle=0 LineType=LT_INSIDE OldState=LS_TALKING NewState=LS_IDLE Conn=(CID=16855111,DevID=1069,DevType=Static) AgentLineObj=0x2a00040
21:02:16:958 PG1A-opc Trace: TerminateCall: AGSTID=5001 PeriphNo=48821906 SG=5062(0x13C6) Pri=0 LineType=LT_INSIDE Talk=7 Wrap=0 Hold=0 Conn=(CID=16855111,DevID=1069,DevType=Static) AgentObj=0x211d738 CallObj=0x29cd398
21:02:16:958 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29cd398 DateTime=03/04 15:32:16 IntervalDatetime=03/04/2013 15:30:00
21:02:16:958 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855111 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=10(DBCD_DROP_NO_ANSWER) CDF=4(DBCDF_ERROR) PeriphCallType=10,DBCD_AGENT_INSIDE AppTaskCD=0 ICRCK=1342177605, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=7 RingTime=0 DelayTime=7 TimeToAband=0 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=5001(48821906) SGSTID=5000(0x13c6) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=5001(48821906) DigDialed=4998 NetworkTID=-1 TrkGID=-1(-1) InstPort#=1069 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=1069 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1240784 CallOrginiated=0 CallReferenceID=000000000001304701E4300A00000000 ProtocolID=1 ApplicationData='\0'
21:02:16:958 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855111 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
21:02:16:958 PG1A-opc Trace: AddToSkillGroupStats: AGSTID=5001 Periph#=48821906 SGSTID=5000, SG#=5062(0x13C6) Priority=0 State=AS_NOT_READY AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5000 SG#=5062(0x13C6) OldState=AS_TALKING NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=6502(0x1966) SG#=6502 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5003 SG#=6502(0x1966) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1001(0x3E9) SG#=1001 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5004 SG#=1001(0x3E9) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: - PID=5000 AGSTID=5001 Periph#=48821906 Ext=1069 Group=1002(0x3EA) SG#=1002 Priority=0 Dur=0 State=AS_NOT_READY CurrentLine=0 Reason=0 NetworkTID=0 NumLines=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: SetAgentState: AGSTID=5001 Periph#=48821906 MRDomainID=1 SGSTID=5005 SG#=1002(0x3EA) OldState=AS_BUSY_OTHER NewState=AS_NOT_READY Duration=0 CurLine=0 ReasonCode=0 AgentObj=0x211d738
21:02:16:958 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855111,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
21:02:16:958 PG1A-opc Trace: CSTACallClearedEvent - Call not found for specified connection (CallID=16855111, Device= DevType=Static) on Peripheral 5000.
21:14:59:922 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31
21:15:30:438 PG1A-opc Trace: OPCCtrlBlock::ProcessRouterTimeChangeInd: Router HH 31, OPC Current HH 31
21:28:34:558 PG1A-opc Trace: CSTA_ROUTE_REQUEST(PID=5000): currentRoute=4998 callingDevice=9600 routedCall=(CID=16855136,Dev=9600,Type=Static) RoutingCrossRefID=19 RoutedSelAlgorithm=4 Priority=0
21:28:34:558 PG1A-opc Trace: CSTARouteRequest_PD: COC=(CID=-1 DevID= DevIDType=Static) PrefAGSTID=-1 RouteData=(DevNum=-1 DevIDType=-1 DNIS=)RRType= ECCSize=0
21:28:34:558 PG1A-opc Trace: AddRoutedCall:: XrefID=19 CallID=16855136
21:28:34:558 PG1A-opc Trace: SendINRCMessage: NEW_CALL RCID=5000 PID=5000 DID=19 DIDRelSeq#=0 GrpDelKey=5000 CRS(RtrDate=-1,RtrCID=-1) RCKSeq#=1 NICCallID={N/A} PGCallID={N/A} OperationCode=CLASSIC OperationFlags=COOP_NONE CalledParty#=4998 CallingParty#=9600 CED= MsgOrigin=1 RouteDevType=6 Originator=-1 NICCalledParty#= NetDelay=0 Priority=0 OrigType=0 atVRU=F CLIDRestrict=F PrefAGSTID=-1 MRDomainID=1 LegacyPreCallMsgEnabled=T CID=16855136
21:28:34:558 PG1A-opc Trace: ICR_NEW_CALL_REQ: PID=5000 RCID=5000 CID=16855136 XRefID=19 DN=4998 ANI=9600 CED= RouteDevType=6 Orig=-1 Pri=0 RtrCallKey=(-1--1) Seq#=1 Op=CLASSIC OpFlags=COOP_NONE NICCalledParty#= NICCallID={N/A} PGCallID={N/A} RouteData=(DevNum=-1 DevType=-1 DNIS=) ECCSize=0 PrefAG=-1
21:28:34:558 PG1A-opc Trace: ProcessINRCMsgs - BEGIN Msg=20 src=48 dest=1 flag=2
21:28:34:558 PG1A-opc Trace: CSTA_ROUTE_END (PID=5000) - routingCrossRefID=19 errorValue(1011)=UF_E_UNKNOWN_ROUTING_PROBLEM
21:28:34:558 PG1A-opc Trace: UPDATE_RC_METERS: XRefID=19 CID=16855136 RtrCallKey=(0-0) RemovalType=70 deltaTime=0 TRPeripheralTargetID=-1
21:28:34:558 PG1A-opc Trace: RemoveRoutedCall:: XrefID=19 CallID=16855136 removalType=70
21:28:34:558 PG1A-opc Trace: HandleRouteCallResponse(1) - RemoveRoutedCall=16855136 CrossRefID=19 RemovalType=70
21:28:34:558 PG1A-opc Trace: ICR_RELEASE_IND:: RCID=5000 callID=16855136 XRefID=22473460
21:28:34:558 PG1A-opc Trace: ProcessINRCMsgs - END Msg=20 src=48 dest=1 flag=2
21:28:38:479 PG1A-opc Trace: CSTA_CALL_CLEARED(PID=5000): clearedCall=(CID=16855136,Dev=,Type=Static) localConnInfo(-1)=CS_NONE cause=-1
21:28:38:479 PG1A-opc Trace: CSTAClearedEvent_PD:: CorrData=, UniqueID=000000000001306001E4304A00000000
21:28:38:479 PG1A-opc Trace: Call:SetCallState (PID=5000) - CallID=16855136 CallObj=(0x29ce0e8) NewState=NONE OldState=NONE.
21:28:38:479 PG1A-opc Trace: Cleared(PID=5000): CallObj=(0x29ce0e8) SrcConn(CID=16855136,Dev=9600,DevType=Static) DestConn(CID=-1,Dev=,DevType=Unknown)
21:28:38:479 PG1A-opc Trace: Call:Cleared - No src or dest agent associated with this CallID=16855136(0x29ce0e8).
21:28:38:479 PG1A-opc Trace: BuildClosedCallRecord: CallObj=0x29ce0e8 DateTime=03/04 15:58:38 IntervalDatetime=03/04/2013 15:30:00
21:28:38:479 PG1A-opc Trace: BuildClosedCallRecord(PID=5000): MRDomainID=1 CID=16855136 RCK(RtrDate=0,RtrCID=0) RCKSeq#=0 CD=7(DBCD_SHORT) CDF=3(DBCDF_SHORT) PeriphCallType=1,DBCD_ACD_IN AppTaskCD=0 ICRCK=1342177606, ICRCKParent=-1 ICRCKChild=-1 NetworkTime=0 Duration=4 RingTime=0 DelayTime=4 TimeToAband=4 HoldTime=0 TlkTime=0 WorkTime=0 LocalQTime=0 NetworkQTime=0 BillRate=-1 SegmentTime=-1 NewTransaction=78 RouteID=-1 AGSTID=-1() SGSTID=-1(0xffffffff) SvcSTID=-1(-1) RoutedAGSGID=0 RoutedSGSTID=0 RoutedSvcSTID=0 SRCAGSTID=-1() DigDialed=(null) NetworkTID=-1 TrkGID=-1(-1) InstPort#=-1 DNIS=4998 UUIData=(null) AnsWithinSvcLevel=N ConfTime=0 Priority=-1 Trk=-1 BadCallTag=N CallTypeID=-1 CED=(null) ANI=9600 WrapupData=(null) ECCSize=0 NetworkConsult=FALSE CallGUID= LocationParamPKID= LocationParamName= PstnTrkGrpID= PstnTrkGrpChann#=1237688 CallOrginiated=0 CallReferenceID=(null) ProtocolID=1 ApplicationData='\0'
21:28:38:479 PG1A-opc Trace: BuildClosedCallRecord(PID=5000) CID=16855136 RCK(RtrDate=0,RtrCID=0) PV1=(null) PV2=(null) PV3=(null) PV4=(null) PV5=(null) PV6=(null) PV7=(null) PV8=(null) PV9=(null) PV10=(null)
JGw LOgs:
Events from March 4, 2013:
20:30:23:455 PG1A-jgw1 Trace: JVM Total Memory: 33423360 JVM Free Memory: 31395896 JVM Heap in Use: 2027464 JVM has 93.93399% free memory
20:38:39:749 PG1A-jgw1 Trace: MsgAddCallObserver: Addr: 1024 Remote Addr: 0 InvID: 1585272438 CallDeliveryMode ID: 0
20:38:39:749 PG1A-jgw1 Trace: Adding Call Observer to: 1024
20:38:39:749 PG1A-jgw1 Trace: Address Name: 1024IP Addressing Mode:IP_ADDRESSING_MODE_IPV4
20:38:39:749 PG1A-jgw1 Trace: handleMsgAddCallObserver::Before addCallObserver for Addr: 1024 RegState: InService
20:38:39:749 PG1A-jgw1 Trace: Adding Terminal Observer to: 1024
20:38:39:749 PG1A-jgw1 Trace: Call to addCallObserver and address.getTerminals for 1024 returned in 0 milsecs
20:38:39:749 PG1A-jgw1 Trace: CiscoTermInServiceEv Term: SEP002333229AE8 Cause: NORMAL
20:38:39:749 PG1A-jgw1 Trace: Call to CiscoAddress[1024].getAddressCallInfo() returned in 0 milsecs
20:38:39:749 PG1A-jgw1 Trace: MsgAddCallObserverResponse: Addr: 1024 Succeeded: 1 InvID: 1585272438 Cause: -1
20:38:39:749 PG1A-jgw1 Trace: MsgSnapshotDevice: Addr: 1024 InvID: 0
20:38:39:749 PG1A-jgw1 Trace: MsgSnapshotDeviceResponse: Addr: 1024 Succeeded: 0 InvID: 0 * Line Info:: CID: -1 ConnDevID: /0 LineType: 0 LocConnInfo: 0 SilentMonitorStatus: 0 COCCallID: -1 COCDeviceID: COCDeviceIDType: 0
20:38:39:749 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0
20:38:39:749 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry
20:40:23:451 PG1A-jgw1 Trace: JVM Total Memory: 33423360 JVM Free Memory: 31393608 JVM Heap in Use: 2029752 JVM has 93.92715% free memory
20:42:37:185 PG1A-jgw1 Trace: MsgMakeCall: CallingDev: 1024 CalledDev: 4998 InvID: 1585272450
20:42:37:185 PG1A-jgw1 Trace: new MyCID: 50
20:42:37:185 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855072 (77856/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL
20:42:37:185 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:42:37:185 PG1A-jgw1 Trace: handleConnCreated CID: 16855072 set mySourceConnection
20:42:37:185 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855072 Addr: 1024 Calling: 1024 Called:
20:42:37:185 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302001E42FAB00000000
20:42:37:185 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y
20:42:37:185 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y
20:42:37:185 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855072 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302001E42FAB00000000
20:42:37:185 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855072 after 0 milsecs
20:42:37:185 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855072 set mySourceConnection
20:42:37:185 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855072 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called:
20:42:37:185 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:42:37:185 PG1A-jgw1 Trace: Src MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
20:42:37:185 PG1A-jgw1 Trace: MsgOriginated: CID: 16855072 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302001E42FAB00000000
20:42:37:185 PG1A-jgw1 Trace: call[16855072].connect(SEP002333229AE8,1024,4998) returned in 0 milsecs
20:42:37:185 PG1A-jgw1 Trace: Sending confirmation CID: 16855072 after 0 milsecs
20:42:37:185 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855072 (77856/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL
20:42:37:185 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:42:37:185 PG1A-jgw1 Trace: MsgMakeCallConf: NewCID: 16855072 NewConnDevID: 1024/0 InvID: 1585272450
20:42:37:185 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855072 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:42:37:185 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855072 set myDestConnection
20:42:37:185 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:42:37:185 PG1A-jgw1 Trace: MyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:42:37:200 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:42:37:200 PG1A-jgw1 Trace: myConnection getAddressPI true
20:42:37:200 PG1A-jgw1 Trace: Sending confirmation CID: 16855072 after 0 milsecs
20:42:37:200 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855072 XRefID: 8 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302001E42FAC00000000
20:42:37:200 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 8 ErrorValue: 1011
20:42:37:200 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 8 Cause: NO_ERROR RteAddr: 4998
20:42:37:200 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:42:41:200 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855072 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:42:41:200 PG1A-jgw1 Trace: MyConn: GenID: 95 IDVal: 31731628 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:42:41:435 PG1A-jgw1 Trace: ConnFailedEv CID: 16855072 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
20:42:41:435 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:42:41:435 PG1A-jgw1 Trace: MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
20:42:41:435 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
20:42:41:435 PG1A-jgw1 Trace: MsgFailed: CID: 16855072 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302001E42FAC00000000
20:42:58:247 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855072 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272452
20:42:58:247 PG1A-jgw1 Trace: connection[16855072,1024].disconnect() returned in 0 milsecs
20:42:58:247 PG1A-jgw1 Trace: MsgClearConnectionConf: InvID: 1585272452
20:42:58:247 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855072 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:42:58:247 PG1A-jgw1 Trace: MyConn: GenID: 94 IDVal: 31731627 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
20:42:58:247 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855072 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302001E42FAC00000000
20:42:58:247 PG1A-jgw1 Trace: CallInvalidEv CID: 16855072 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
20:42:58:247 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855072 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302001E42FAC00000000
20:42:58:247 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855072
20:42:58:247 PG1A-jgw1 Trace: *** Freeing Call CID: 16855072 MyCID: 50
20:44:44:137 PG1A-jgw1 Trace: MsgMakeCall: CallingDev: 1024 CalledDev: 4998 InvID: 1585272459
20:44:44:137 PG1A-jgw1 Trace: new MyCID: 51
20:44:44:137 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855074 (77858/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL
20:44:44:137 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:44:44:137 PG1A-jgw1 Trace: handleConnCreated CID: 16855074 set mySourceConnection
20:44:44:137 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855074 Addr: 1024 Calling: 1024 Called:
20:44:44:137 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302201E42FB000000000
20:44:44:137 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y
20:44:44:137 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y
20:44:44:137 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855074 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302201E42FB000000000
20:44:44:137 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855074 after 0 milsecs
20:44:44:137 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855074 set mySourceConnection
20:44:44:137 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855074 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called:
20:44:44:153 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:44:44:153 PG1A-jgw1 Trace: Src MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
20:44:44:153 PG1A-jgw1 Trace: MsgOriginated: CID: 16855074 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302201E42FB000000000
20:44:44:153 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855074 (77858/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL
20:44:44:153 PG1A-jgw1 Trace: call[16855074].connect(SEP002333229AE8,1024,4998) returned in 16 milsecs
20:44:44:153 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:44:44:153 PG1A-jgw1 Trace: Sending confirmation CID: 16855074 after 16 milsecs
20:44:44:153 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855074 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:44:44:153 PG1A-jgw1 Trace: MsgMakeCallConf: NewCID: 16855074 NewConnDevID: 1024/0 InvID: 1585272459
20:44:44:153 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855074 set myDestConnection
20:44:44:153 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:44:44:153 PG1A-jgw1 Trace: MyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:44:44:153 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:44:44:153 PG1A-jgw1 Trace: myConnection getAddressPI true
20:44:44:153 PG1A-jgw1 Trace: Sending confirmation CID: 16855074 after 0 milsecs
20:44:44:153 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855074 XRefID: 9 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302201E42FB100000000
20:44:44:153 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 9 ErrorValue: 1011
20:44:44:153 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 9 Cause: NO_ERROR RteAddr: 4998
20:44:44:153 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:44:48:168 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855074 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:44:48:168 PG1A-jgw1 Trace: MyConn: GenID: 97 IDVal: 31731633 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:44:48:168 PG1A-jgw1 Trace: ConnFailedEv CID: 16855074 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
20:44:48:168 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:44:48:168 PG1A-jgw1 Trace: MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
20:44:48:168 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
20:44:48:168 PG1A-jgw1 Trace: MsgFailed: CID: 16855074 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302201E42FB100000000
20:44:52:699 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855074 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272460
20:44:52:715 PG1A-jgw1 Trace: connection[16855074,1024].disconnect() returned in 16 milsecs
20:44:52:715 PG1A-jgw1 Trace: MsgClearConnectionConf: InvID: 1585272460
20:44:52:715 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855074 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:44:52:715 PG1A-jgw1 Trace: MyConn: GenID: 96 IDVal: 31731632 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
20:44:52:715 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855074 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302201E42FB100000000
20:44:52:715 PG1A-jgw1 Trace: CallInvalidEv CID: 16855074 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
20:44:52:715 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855074 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302201E42FB100000000
20:44:52:715 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855074
20:44:52:715 PG1A-jgw1 Trace: *** Freeing Call CID: 16855074 MyCID: 51
20:49:21:276 PG1A-jgw1 Trace: MsgMakeCall: CallingDev: 1024 CalledDev: 4998 InvID: 1585272475
20:49:21:276 PG1A-jgw1 Trace: new MyCID: 52
20:49:21:276 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855082 (77866/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL
20:49:21:276 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:49:21:276 PG1A-jgw1 Trace: handleConnCreated CID: 16855082 set mySourceConnection
20:49:21:276 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855082 Addr: 1024 Calling: 1024 Called:
20:49:21:276 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302A01E42FC300000000
20:49:21:276 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:49:21:276 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: INITIATED loggedIn: Y
20:49:21:276 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855082 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302A01E42FC300000000
20:49:21:276 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855082 after 0 milsecs
20:49:21:276 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855082 set mySourceConnection
20:49:21:276 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855082 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called:
20:49:21:276 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:49:21:276 PG1A-jgw1 Trace: Src MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
20:49:21:276 PG1A-jgw1 Trace: MsgOriginated: CID: 16855082 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302A01E42FC300000000
20:49:21:276 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855082 (77866/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL
20:49:21:276 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:49:21:276 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855082 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:49:21:276 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855082 set myDestConnection
20:49:21:276 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:49:21:276 PG1A-jgw1 Trace: MyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:49:21:276 PG1A-jgw1 Trace: call[16855082].connect(SEP002333229AE8,1024,4998) returned in 0 milsecs
20:49:21:276 PG1A-jgw1 Trace: Sending confirmation CID: 16855082 after 0 milsecs
20:49:21:276 PG1A-jgw1 Trace: MsgMakeCallConf: NewCID: 16855082 NewConnDevID: 1024/0 InvID: 1585272475
20:49:21:276 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:49:21:276 PG1A-jgw1 Trace: myConnection getAddressPI true
20:49:21:276 PG1A-jgw1 Trace: Sending confirmation CID: 16855082 after 0 milsecs
20:49:21:276 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855082 XRefID: 10 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302A01E42FC400000000
20:49:21:291 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 10 ErrorValue: 1011
20:49:21:291 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 10 Cause: NO_ERROR RteAddr: 4998
20:49:21:291 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:49:25:291 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855082 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:49:25:291 PG1A-jgw1 Trace: MyConn: GenID: 99 IDVal: 31731652 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:49:25:291 PG1A-jgw1 Trace: ConnFailedEv CID: 16855082 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
20:49:25:291 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:49:25:291 PG1A-jgw1 Trace: MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
20:49:25:291 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
20:49:25:291 PG1A-jgw1 Trace: MsgFailed: CID: 16855082 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302A01E42FC400000000
20:49:29:041 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855082 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272476
20:49:29:041 PG1A-jgw1 Trace: connection[16855082,1024].disconnect() returned in 0 milsecs
20:49:29:041 PG1A-jgw1 Trace: MsgClearConnectionConf: InvID: 1585272476
20:49:29:041 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855082 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:49:29:041 PG1A-jgw1 Trace: MyConn: GenID: 98 IDVal: 31731651 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
20:49:29:041 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855082 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302A01E42FC400000000
20:49:29:041 PG1A-jgw1 Trace: CallInvalidEv CID: 16855082 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
20:49:29:041 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855082 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302A01E42FC400000000
20:49:29:041 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855082
20:49:29:041 PG1A-jgw1 Trace: *** Freeing Call CID: 16855082 MyCID: 52
20:49:32:323 PG1A-jgw1 Trace: new MyCID: 53
20:49:32:323 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855084 (77868/1) Addr: 4998 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL
20:49:32:323 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:49:32:323 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855084 Addr: 4998 Calling: 9600 Called: 4998 LastRed:
20:49:32:323 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855084 Connections created in a reverse order
20:49:32:323 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855084 set myDestConnection
20:49:32:323 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:49:32:323 PG1A-jgw1 Trace: MyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:49:32:323 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855084 (77868/1) Addr: 9600 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL
20:49:32:323 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 101 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N
20:49:32:323 PG1A-jgw1 Trace: handleConnCreated CID: 16855084 set mySourceConnection
20:49:32:323 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855084 Addr: 9600 Calling: 9600 Called: 4998 LastRed:
20:49:32:323 PG1A-jgw1 Trace: MyConn: GenID: 101 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N
20:49:32:323 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 9600 CallingTerm: SEPA40CC39524C9 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:49:32:323 PG1A-jgw1 Trace: myConnection getAddressPI true
20:49:32:323 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855084 after 0 milsecs
20:49:32:323 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855084 XRefID: 11 ConnDevID: 9600/0 CallingDev: 9600 CurrentRoute: 4998 UniqueID: 000000000001302C01E42FC900000000
20:49:32:323 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 11 ErrorValue: 1011
20:49:32:323 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 11 Cause: NO_ERROR RteAddr: 4998
20:49:32:323 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:49:36:323 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855084 Addr: 9600 Calling: 9600 Called: 4998 LastRed:
20:49:36:323 PG1A-jgw1 Trace: MyConn: GenID: 101 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N
20:49:36:323 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855084 because delivered initiated was never sent.
20:49:36:323 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855084 Addr: 4998 Calling: 9600 Called: 4998 LastRed:
20:49:36:323 PG1A-jgw1 Trace: MyConn: GenID: 100 IDVal: 31731657 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:49:36:323 PG1A-jgw1 Trace: CallInvalidEv CID: 16855084 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING
20:49:36:323 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855084 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302C01E42FC900000000
20:49:36:323 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855084
20:49:36:323 PG1A-jgw1 Trace: *** Freeing Call CID: 16855084 MyCID: 53
20:50:23:447 PG1A-jgw1 Trace: JVM Total Memory: 33423360 JVM Free Memory: 31393736 JVM Heap in Use: 2029624 JVM has 93.92753% free memory
20:50:58:260 PG1A-jgw1 Trace: MsgMakeCall: CallingDev: 1024 CalledDev: 4998 InvID: 1585272481
20:50:58:260 PG1A-jgw1 Trace: new MyCID: 54
20:50:58:275 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855087 (77871/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL
20:50:58:275 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:50:58:275 PG1A-jgw1 Trace: handleConnCreated CID: 16855087 set mySourceConnection
20:50:58:275 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855087 Addr: 1024 Calling: 1024 Called:
20:50:58:275 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001302F01E42FD000000000
20:50:58:275 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y
20:50:58:275 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y
20:50:58:275 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855087 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001302F01E42FD000000000
20:50:58:275 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855087 after 15 milsecs
20:50:58:275 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855087 set mySourceConnection
20:50:58:275 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855087 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called:
20:50:58:275 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:50:58:275 PG1A-jgw1 Trace: Src MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
20:50:58:275 PG1A-jgw1 Trace: MsgOriginated: CID: 16855087 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001302F01E42FD000000000
20:50:58:275 PG1A-jgw1 Trace: call[16855087].connect(SEP002333229AE8,1024,4998) returned in 15 milsecs
20:50:58:275 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855087 (77871/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL
20:50:58:275 PG1A-jgw1 Trace: Sending confirmation CID: 16855087 after 15 milsecs
20:50:58:275 PG1A-jgw1 Trace: MsgMakeCallConf: NewCID: 16855087 NewConnDevID: 1024/0 InvID: 1585272481
20:50:58:275 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:50:58:275 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855087 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:50:58:275 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855087 set myDestConnection
20:50:58:275 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:50:58:275 PG1A-jgw1 Trace: MyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:50:58:275 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:50:58:275 PG1A-jgw1 Trace: myConnection getAddressPI true
20:50:58:275 PG1A-jgw1 Trace: Sending confirmation CID: 16855087 after 0 milsecs
20:50:58:275 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855087 XRefID: 12 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001302F01E42FD100000000
20:50:58:275 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 12 ErrorValue: 1011
20:50:58:275 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 12 Cause: NO_ERROR RteAddr: 4998
20:50:58:275 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:51:02:275 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855087 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:51:02:275 PG1A-jgw1 Trace: MyConn: GenID: 103 IDVal: 31731665 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:51:02:275 PG1A-jgw1 Trace: ConnFailedEv CID: 16855087 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
20:51:02:275 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:51:02:275 PG1A-jgw1 Trace: MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
20:51:02:275 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
20:51:02:275 PG1A-jgw1 Trace: MsgFailed: CID: 16855087 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001302F01E42FD100000000
20:51:18:963 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855087 ConnDevID: 1024/0 CompReqType: -1 InvID: 1585272483
20:51:18:963 PG1A-jgw1 Trace: connection[16855087,1024].disconnect() returned in 0 milsecs
20:51:18:978 PG1A-jgw1 Trace: MsgClearConnectionConf: InvID: 1585272483
20:51:18:978 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855087 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:51:18:978 PG1A-jgw1 Trace: MyConn: GenID: 102 IDVal: 31731664 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
20:51:18:978 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855087 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001302F01E42FD100000000
20:51:18:978 PG1A-jgw1 Trace: CallInvalidEv CID: 16855087 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
20:51:18:978 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855087 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001302F01E42FD100000000
20:51:18:978 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855087
20:51:18:978 PG1A-jgw1 Trace: *** Freeing Call CID: 16855087 MyCID: 54
20:56:38:023 PG1A-jgw1 Trace: new MyCID: 55
20:56:38:023 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855097 (77881/1) Addr: 4998 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL
20:56:38:023 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:56:38:023 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855097 Addr: 4998 Calling: 9600 Called: 4998 LastRed:
20:56:38:023 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855097 Connections created in a reverse order
20:56:38:023 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855097 set myDestConnection
20:56:38:023 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:56:38:023 PG1A-jgw1 Trace: MyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:56:38:023 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855097 (77881/1) Addr: 9600 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL
20:56:38:023 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 105 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N
20:56:38:023 PG1A-jgw1 Trace: handleConnCreated CID: 16855097 set mySourceConnection
20:56:38:023 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855097 Addr: 9600 Calling: 9600 Called: 4998 LastRed:
20:56:38:023 PG1A-jgw1 Trace: MyConn: GenID: 105 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N
20:56:38:039 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 9600 CallingTerm: SEPA40CC39524C9 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:56:38:039 PG1A-jgw1 Trace: myConnection getAddressPI true
20:56:38:039 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855097 after 16 milsecs
20:56:38:039 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855097 XRefID: 13 ConnDevID: 9600/0 CallingDev: 9600 CurrentRoute: 4998 UniqueID: 000000000001303901E42FE900000000
20:56:38:039 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 13 ErrorValue: 1011
20:56:38:039 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 13 Cause: NO_ERROR RteAddr: 4998
20:56:38:039 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:56:42:054 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855097 Addr: 9600 Calling: 9600 Called: 4998 LastRed:
20:56:42:054 PG1A-jgw1 Trace: MyConn: GenID: 105 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N
20:56:42:054 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855097 because delivered initiated was never sent.
20:56:42:054 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855097 Addr: 4998 Calling: 9600 Called: 4998 LastRed:
20:56:42:054 PG1A-jgw1 Trace: MyConn: GenID: 104 IDVal: 31731689 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:56:42:054 PG1A-jgw1 Trace: CallInvalidEv CID: 16855097 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING
20:56:42:054 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855097 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001303901E42FE900000000
20:56:42:054 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855097
20:56:42:054 PG1A-jgw1 Trace: *** Freeing Call CID: 16855097 MyCID: 55
20:56:46:320 PG1A-jgw1 Trace: new MyCID: 56
20:56:46:320 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855098 (77882/1) Addr: 4998 CurCalling: 6544 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 6544 Called: 4998 Cause: NORMAL
20:56:46:320 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:56:46:320 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855098 Addr: 4998 Calling: 6544 Called: 4998 LastRed:
20:56:46:320 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855098 Connections created in a reverse order
20:56:46:320 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855098 set myDestConnection
20:56:46:320 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: 6544 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:56:46:320 PG1A-jgw1 Trace: MyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: 6544 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:56:46:320 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855098 (77882/1) Addr: 6544 CurCalling: 6544 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 6544 Called: 4998 Cause: NORMAL
20:56:46:320 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 107 IDVal: 0 Dev: 6544/0 Ext: 6544 DevTgStr: Addr: 6544 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N
20:56:46:320 PG1A-jgw1 Trace: handleConnCreated CID: 16855098 set mySourceConnection
20:56:46:320 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855098 Addr: 6544 Calling: 6544 Called: 4998 LastRed:
20:56:46:320 PG1A-jgw1 Trace: MyConn: GenID: 107 IDVal: 0 Dev: 6544/0 Ext: 6544 DevTgStr: Addr: 6544 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N
20:56:46:320 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 6544 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:56:46:320 PG1A-jgw1 Trace: myConnection getAddressPI true
20:56:46:320 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855098 after 0 milsecs
20:56:46:320 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855098 XRefID: 14 ConnDevID: 6544/0 CallingDev: 6544 CurrentRoute: 4998 UniqueID: 000000000001303A01E42FEB00000000
20:56:46:320 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 14 ErrorValue: 1011
20:56:46:320 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 14 Cause: NO_ERROR RteAddr: 4998
20:56:46:320 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:56:50:335 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855098 Addr: 6544 Calling: 6544 Called: 4998 LastRed:
20:56:50:335 PG1A-jgw1 Trace: MyConn: GenID: 107 IDVal: 0 Dev: 6544/0 Ext: 6544 DevTgStr: Addr: 6544 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N
20:56:50:335 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855098 because delivered initiated was never sent.
20:56:50:335 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855098 Addr: 4998 Calling: 6544 Called: 4998 LastRed:
20:56:50:335 PG1A-jgw1 Trace: MyConn: GenID: 106 IDVal: 31731691 Dev: 4998/0 Ext: 4998 DevTgStr: 6544 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:56:50:335 PG1A-jgw1 Trace: CallInvalidEv CID: 16855098 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING
20:56:50:335 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855098 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001303A01E42FEB00000000
20:56:50:335 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855098
20:56:50:335 PG1A-jgw1 Trace: *** Freeing Call CID: 16855098 MyCID: 56
20:56:54:148 PG1A-jgw1 Trace: MsgMakeCall: CallingDev: 1024 CalledDev: 4998 InvID: 1585272501
20:56:54:148 PG1A-jgw1 Trace: new MyCID: 57
20:56:54:163 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855100 (77884/1) Addr: 1024 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1024 Called: null Cause: NORMAL
20:56:54:163 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: Addr: 1024 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:56:54:163 PG1A-jgw1 Trace: handleConnCreated CID: 16855100 set mySourceConnection
20:56:54:163 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855100 Addr: 1024 Calling: 1024 Called:
20:56:54:163 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001303C01E42FEE00000000
20:56:54:163 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: UNKNOWN loggedIn: Y
20:56:54:163 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: DIALING prevCCState: INITIATED loggedIn: Y
20:56:54:163 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855100 ConnDevID: 1024/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024Unique ID: 000000000001303C01E42FEE00000000
20:56:54:163 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855100 after 15 milsecs
20:56:54:163 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855100 set mySourceConnection
20:56:54:163 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855100 Addr: 1024 Term: SEP002333229AE8 Calling: 1024 Called:
20:56:54:163 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:56:54:163 PG1A-jgw1 Trace: Src MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
20:56:54:163 PG1A-jgw1 Trace: MsgOriginated: CID: 16855100 ConnDevID: 1024/0 CallingDevID: 1024/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1024UniqueID: 000000000001303C01E42FEE00000000
20:56:54:163 PG1A-jgw1 Trace: call[16855100].connect(SEP002333229AE8,1024,4998) returned in 15 milsecs
20:56:54:163 PG1A-jgw1 Trace: Sending confirmation CID: 16855100 after 15 milsecs
20:56:54:163 PG1A-jgw1 Trace: MsgMakeCallConf: NewCID: 16855100 NewConnDevID: 1024/0 InvID: 1585272501
20:56:54:163 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855100 (77884/1) Addr: 4998 CurCalling: 1024 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1024 Called: 4998 Cause: NORMAL
20:56:54:163 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:56:54:163 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855100 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:56:54:163 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855100 set myDestConnection
20:56:54:163 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:56:54:163 PG1A-jgw1 Trace: MyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:56:54:163 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1024 CallingTerm: SEP002333229AE8 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:56:54:163 PG1A-jgw1 Trace: myConnection getAddressPI true
20:56:54:163 PG1A-jgw1 Trace: Sending confirmation CID: 16855100 after 0 milsecs
20:56:54:163 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855100 XRefID: 15 ConnDevID: 1024/0 CallingDev: 1024 CurrentRoute: 4998 UniqueID: 000000000001303C01E42FEF00000000
20:56:54:163 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 15 ErrorValue: 1011
20:56:54:163 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 15 Cause: NO_ERROR RteAddr: 4998
20:56:54:163 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:56:58:179 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855100 Addr: 4998 Calling: 1024 Called: 4998 LastRed:
20:56:58:179 PG1A-jgw1 Trace: MyConn: GenID: 109 IDVal: 31731695 Dev: 4998/0 Ext: 4998 DevTgStr: 1024 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:56:58:179 PG1A-jgw1 Trace: ConnFailedEv CID: 16855100 Addr: 1024 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
20:56:58:179 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:56:58:179 PG1A-jgw1 Trace: MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
20:56:58:179 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
20:56:58:179 PG1A-jgw1 Trace: MsgFailed: CID: 16855100 ConnDevID: 1024/0 FailDevID: 1024/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001303C01E42FEF00000000
20:57:28:210 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855100 Addr: 1024 Calling: 1024 Called: 4998 LastRed:
20:57:28:210 PG1A-jgw1 Trace: MyConn: GenID: 108 IDVal: 31731694 Dev: 1024/0 Ext: 1024 DevTgStr: 1024 Addr: 1024 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
20:57:28:210 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855100 ConnDevID: 1024/0 RelDevID: 1024/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1024 Unique ID: 000000000001303C01E42FEF00000000
20:57:28:210 PG1A-jgw1 Trace: CallInvalidEv CID: 16855100 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
20:57:28:210 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855100 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001303C01E42FEF00000000
20:57:28:210 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855100
20:57:28:210 PG1A-jgw1 Trace: *** Freeing Call CID: 16855100 MyCID: 57
20:57:57:132 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 6544 Cause: DEVICE_UNREGISTERED
20:57:57:132 PG1A-jgw1 Trace: MsgAddressOutOfService: Addr: 6544 Cause: 1005
20:58:00:647 PG1A-jgw1 Trace: CiscoAddrRemovedEv Addr: 6544
20:58:00:647 PG1A-jgw1 Trace: MsgAddressOutOfService: Addr: 6544 Cause: 100
20:58:00:647 PG1A-jgw1 Trace: CiscoAddrCreatedEv Addr: 1069
20:58:00:647 PG1A-jgw1 Trace: handleCiscoAddrCreated::ev.getAddress().getTerminals().length = 1
20:58:00:647 PG1A-jgw1 Trace: handleCiscoAddrCreated::ev.getAddress().getTerminals()[0].getAddresses().length = 1
20:58:00:647 PG1A-jgw1 Trace: AddrObservationEndedEv Addr: 6544
20:58:00:647 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 1069 Cause: NORMAL
20:58:00:647 PG1A-jgw1 Trace: MsgAddressOutOfService: Addr: 1069 Cause: 100
20:58:00:647 PG1A-jgw1 Trace: Call to address.addObserver for 1069 returned in 0 milsecs
20:58:00:647 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0
20:58:00:647 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry
20:58:00:647 PG1A-jgw1 Trace: CiscoAddrInServiceEv Addr: 1069 Cause: NORMAL
20:58:00:647 PG1A-jgw1 Trace: MsgAddressInService: Addr: 1069
20:58:03:819 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 1069 Cause: DEVICE_UNREGISTERED
20:58:03:819 PG1A-jgw1 Trace: MsgAddressOutOfService: Addr: 1069 Cause: 1005
20:58:56:835 PG1A-jgw1 Trace: CiscoAddrInServiceEv Addr: 1069 Cause: NORMAL
20:58:56:835 PG1A-jgw1 Trace: MsgAddressInService: Addr: 1069
20:59:02:491 PG1A-jgw1 Trace: new MyCID: 58
20:59:02:491 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855105 (77889/1) Addr: 4998 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL
20:59:02:491 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:59:02:491 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855105 Addr: 4998 Calling: 1069 Called: 4998 LastRed:
20:59:02:491 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855105 Connections created in a reverse order
20:59:02:491 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855105 set myDestConnection
20:59:02:491 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:59:02:491 PG1A-jgw1 Trace: MyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:59:02:491 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855105 (77889/1) Addr: 1069 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL
20:59:02:491 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 111 IDVal: 0 Dev: 1069/0 Ext: 1069 DevTgStr: Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N
20:59:02:491 PG1A-jgw1 Trace: handleConnCreated CID: 16855105 set mySourceConnection
20:59:02:491 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855105 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
20:59:02:491 PG1A-jgw1 Trace: MyConn: GenID: 111 IDVal: 0 Dev: 1069/0 Ext: 1069 DevTgStr: Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N
20:59:02:491 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1069 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:59:02:491 PG1A-jgw1 Trace: myConnection getAddressPI true
20:59:02:491 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855105 after 0 milsecs
20:59:02:491 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855105 XRefID: 16 ConnDevID: 1069/0 CallingDev: 1069 CurrentRoute: 4998 UniqueID: 000000000001304101E42FFC00000000
20:59:02:491 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 16 ErrorValue: 1011
20:59:02:491 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 16 Cause: NO_ERROR RteAddr: 4998
20:59:02:491 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:59:06:506 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855105 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
20:59:06:506 PG1A-jgw1 Trace: MyConn: GenID: 111 IDVal: 0 Dev: 1069/0 Ext: 1069 DevTgStr: Addr: 1069 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N
20:59:06:506 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855105 because delivered initiated was never sent.
20:59:06:506 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855105 Addr: 4998 Calling: 1069 Called: 4998 LastRed:
20:59:06:506 PG1A-jgw1 Trace: MyConn: GenID: 110 IDVal: 31731708 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:59:06:506 PG1A-jgw1 Trace: CallInvalidEv CID: 16855105 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING
20:59:06:506 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855105 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001304101E42FFC00000000
20:59:06:506 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855105
20:59:06:506 PG1A-jgw1 Trace: *** Freeing Call CID: 16855105 MyCID: 58
20:59:08:397 PG1A-jgw1 Trace: CiscoAddrOutOfServiceEv Addr: 1069 Cause: DEVICE_UNREGISTERED
20:59:08:397 PG1A-jgw1 Trace: MsgAddressOutOfService: Addr: 1069 Cause: 1005
20:59:11:678 PG1A-jgw1 Trace: CiscoAddrInServiceEv Addr: 1069 Cause: NORMAL
20:59:11:678 PG1A-jgw1 Trace: MsgAddressInService: Addr: 1069
20:59:15:147 PG1A-jgw1 Trace: MsgRemoveCallObserver: Addr: 1024 InvID: 1585272509
20:59:15:147 PG1A-jgw1 Trace: CallObservationEndedEv: Ended Object: Addr: 1024
20:59:15:147 PG1A-jgw1 Trace: removing Terminal Observer to: 1024
20:59:15:147 PG1A-jgw1 Trace: MsgRemoveCallObserverResponse: Addr: 1024 Succeeded: 1 InvID: 1585272509
20:59:15:147 PG1A-jgw1 Trace: Call to address.removeObserver for 1024 returned in 0 milsecs
20:59:15:147 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0
20:59:15:147 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry
20:59:26:272 PG1A-jgw1 Trace: MsgAddCallObserver: Addr: 1069 Remote Addr: 0 InvID: 1585272511 CallDeliveryMode ID: 0
20:59:26:288 PG1A-jgw1 Trace: Adding Call Observer to: 1069
20:59:26:288 PG1A-jgw1 Trace: Address Name: 1069IP Addressing Mode:IP_ADDRESSING_MODE_IPV4
20:59:26:288 PG1A-jgw1 Trace: handleMsgAddCallObserver::Before addCallObserver for Addr: 1069 RegState: InService
20:59:26:350 PG1A-jgw1 Trace: Adding Terminal Observer to: 1069
20:59:26:350 PG1A-jgw1 Trace: Call to addCallObserver and address.getTerminals for 1069 returned in 62 milsecs
20:59:26:350 PG1A-jgw1 Trace: CiscoTermInServiceEv Term: SEPA8B1D41F4476 Cause: NORMAL
20:59:26:350 PG1A-jgw1 Trace: Call to CiscoAddress[1069].getAddressCallInfo() returned in 0 milsecs
20:59:26:350 PG1A-jgw1 Trace: MsgAddCallObserverResponse: Addr: 1069 Succeeded: 1 InvID: 1585272511 Cause: -1
20:59:26:350 PG1A-jgw1 Trace: MsgSnapshotDevice: Addr: 1069 InvID: 0
20:59:26:350 PG1A-jgw1 Trace: MsgSnapshotDeviceResponse: Addr: 1069 Succeeded: 0 InvID: 0 * Line Info:: CID: -1 ConnDevID: /0 LineType: 0 LocConnInfo: 0 SilentMonitorStatus: 0 COCCallID: -1 COCDeviceID: COCDeviceIDType: 0
20:59:26:350 PG1A-jgw1 Trace: ThreadAddressManager::processNextQueuedMsg: msgHashtable.size = 0
20:59:26:350 PG1A-jgw1 Trace: ThreadAddressManager::Waiting for next retry
20:59:28:834 PG1A-jgw1 Trace: MsgMakeCall: CallingDev: 1069 CalledDev: 4998 InvID: 1585272512
20:59:28:834 PG1A-jgw1 Trace: new MyCID: 59
20:59:28:850 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855109 (77893/1) Addr: 1069 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1069 Called: null Cause: NORMAL
20:59:28:850 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:59:28:850 PG1A-jgw1 Trace: handleConnCreated CID: 16855109 set mySourceConnection
20:59:28:850 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855109 Addr: 1069 Calling: 1069 Called:
20:59:28:850 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001304501E4300500000000
20:59:28:850 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
20:59:28:850 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: INITIATED loggedIn: Y
20:59:28:850 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855109 ConnDevID: 1069/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069Unique ID: 000000000001304501E4300500000000
20:59:28:850 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855109 after 16 milsecs
20:59:28:850 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855109 set mySourceConnection
20:59:28:850 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855109 Addr: 1069 Term: SEPA8B1D41F4476 Calling: 1069 Called:
20:59:28:850 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
20:59:28:850 PG1A-jgw1 Trace: Src MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
20:59:28:850 PG1A-jgw1 Trace: MsgOriginated: CID: 16855109 ConnDevID: 1069/0 CallingDevID: 1069/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069UniqueID: 000000000001304501E4300500000000
20:59:28:850 PG1A-jgw1 Trace: call[16855109].connect(SEPA8B1D41F4476,1069,4998) returned in 16 milsecs
20:59:28:850 PG1A-jgw1 Trace: Sending confirmation CID: 16855109 after 16 milsecs
20:59:28:850 PG1A-jgw1 Trace: MsgMakeCallConf: NewCID: 16855109 NewConnDevID: 1069/0 InvID: 1585272512
20:59:28:850 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855109 (77893/1) Addr: 4998 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL
20:59:28:850 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
20:59:28:850 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855109 Addr: 4998 Calling: 1069 Called: 4998 LastRed:
20:59:28:850 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1069 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
20:59:28:850 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855109 set myDestConnection
20:59:28:850 PG1A-jgw1 Trace: myConnection getAddressPI true
20:59:28:850 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:59:28:850 PG1A-jgw1 Trace: MyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
20:59:28:850 PG1A-jgw1 Trace: Sending confirmation CID: 16855109 after 0 milsecs
20:59:28:850 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855109 XRefID: 17 ConnDevID: 1069/0 CallingDev: 1069 CurrentRoute: 4998 UniqueID: 000000000001304501E4300600000000
20:59:28:850 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 17 ErrorValue: 1011
20:59:28:850 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 17 Cause: NO_ERROR RteAddr: 4998
20:59:28:850 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
20:59:32:850 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855109 Addr: 4998 Calling: 1069 Called: 4998 LastRed:
20:59:32:850 PG1A-jgw1 Trace: MyConn: GenID: 113 IDVal: 31731718 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
20:59:32:850 PG1A-jgw1 Trace: ConnFailedEv CID: 16855109 Addr: 1069 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
20:59:32:850 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
20:59:32:850 PG1A-jgw1 Trace: MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
20:59:32:850 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
20:59:32:850 PG1A-jgw1 Trace: MsgFailed: CID: 16855109 ConnDevID: 1069/0 FailDevID: 1069/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001304501E4300600000000
20:59:35:756 PG1A-jgw1 Trace: MsgClearConnection: CID: 16855109 ConnDevID: 1069/0 CompReqType: -1 InvID: 1585272513
20:59:35:756 PG1A-jgw1 Trace: connection[16855109,1069].disconnect() returned in 0 milsecs
20:59:35:756 PG1A-jgw1 Trace: MsgClearConnectionConf: InvID: 1585272513
20:59:35:756 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855109 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
20:59:35:756 PG1A-jgw1 Trace: MyConn: GenID: 112 IDVal: 31731717 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
20:59:35:756 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855109 ConnDevID: 1069/0 RelDevID: 1069/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1069 Unique ID: 000000000001304501E4300600000000
20:59:35:756 PG1A-jgw1 Trace: CallInvalidEv CID: 16855109 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
20:59:35:756 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855109 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001304501E4300600000000
20:59:35:756 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855109
20:59:35:756 PG1A-jgw1 Trace: *** Freeing Call CID: 16855109 MyCID: 59
21:00:23:443 PG1A-jgw1 Trace: JVM Total Memory: 33488896 JVM Free Memory: 31443360 JVM Heap in Use: 2045536 JVM has 93.89189% free memory
21:02:10:911 PG1A-jgw1 Trace: new MyCID: 60
21:02:10:911 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855111 (77895/1) Addr: 1069 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: null CurCalledURLType: null Calling: 1069 Called: null Cause: NORMAL
21:02:10:911 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
21:02:10:911 PG1A-jgw1 Trace: handleConnCreated CID: 16855111 set mySourceConnection
21:02:10:911 PG1A-jgw1 Trace: CallCtlConnInitiatedEv CID: 16855111 Addr: 1069 Calling: 1069 Called:
21:02:10:911 PG1A-jgw1 Trace: In service initiated the unique id is 000000000001304701E4300A00000000
21:02:10:911 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: UNKNOWN loggedIn: Y
21:02:10:911 PG1A-jgw1 Trace: After setting deviceTarg MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: INITIATED prevCCState: INITIATED loggedIn: Y
21:02:10:911 PG1A-jgw1 Trace: MsgServiceInitiated: CID: 16855111 ConnDevID: 1069/0 ConsCID: -1 ConsConnDevID: /0 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069Unique ID: 000000000001304701E4300A00000000
21:02:10:911 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855111 after 0 milsecs
21:02:10:911 PG1A-jgw1 Trace: handleCallCtlConnInitiated CID: 16855111 set mySourceConnection
21:02:10:911 PG1A-jgw1 Trace: CallCtlTermConnTalkingEv CID: 16855111 Addr: 1069 Term: SEPA8B1D41F4476 Calling: 1069 Called:
21:02:11:161 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
21:02:11:161 PG1A-jgw1 Trace: Src MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: Y
21:02:11:161 PG1A-jgw1 Trace: MsgOriginated: CID: 16855111 ConnDevID: 1069/0 CallingDevID: 1069/0 CalledDevID: 4998/74 LocConnInfo: 1 Cause: -1 DevTgDevStr: 1069UniqueID: 000000000001304701E4300A00000000
21:02:11:161 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855111 (77895/1) Addr: 4998 CurCalling: 1069 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 1069 Called: 4998 Cause: NORMAL
21:02:11:161 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
21:02:11:161 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855111 Addr: 4998 Calling: 1069 Called: 4998 LastRed:
21:02:11:161 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855111 set myDestConnection
21:02:11:161 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
21:02:11:161 PG1A-jgw1 Trace: MyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
21:02:11:161 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 1069 CallingTerm: SEPA8B1D41F4476 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
21:02:11:161 PG1A-jgw1 Trace: myConnection getAddressPI true
21:02:11:161 PG1A-jgw1 Trace: Sending confirmation CID: 16855111 after 0 milsecs
21:02:11:161 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855111 XRefID: 18 ConnDevID: 1069/0 CallingDev: 1069 CurrentRoute: 4998 UniqueID: 000000000001304701E4300B00000000
21:02:11:161 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 18 ErrorValue: 1011
21:02:11:161 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 18 Cause: NO_ERROR RteAddr: 4998
21:02:11:161 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
21:02:15:161 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855111 Addr: 4998 Calling: 1069 Called: 4998 LastRed:
21:02:15:161 PG1A-jgw1 Trace: MyConn: GenID: 115 IDVal: 31731723 Dev: 4998/0 Ext: 4998 DevTgStr: 1069 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
21:02:15:161 PG1A-jgw1 Trace: ConnFailedEv CID: 16855111 Addr: 1069 CiscoCause: CAUSE_USERBUSY Cause: Undecoded: 17
21:02:15:161 PG1A-jgw1 Trace: CallCtlConnFailedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
21:02:15:161 PG1A-jgw1 Trace: MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: FAILED CCState: FAILED prevCCState: ESTABLISHED loggedIn: Y
21:02:15:161 PG1A-jgw1 Trace: handleCallCtlConnFailed::callState: ACTIVE prevCallCtlConnState: ESTABLISHED
21:02:15:161 PG1A-jgw1 Trace: MsgFailed: CID: 16855111 ConnDevID: 1069/0 FailDevID: 1069/0 CalledDevID: /0 LocConnInfo: 1 Cause: 3 UniqueID: 000000000001304701E4300B00000000
21:02:16:958 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855111 Addr: 1069 Calling: 1069 Called: 4998 LastRed:
21:02:16:958 PG1A-jgw1 Trace: MyConn: GenID: 114 IDVal: 31731722 Dev: 1069/0 Ext: 1069 DevTgStr: 1069 Addr: 1069 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: Y
21:02:16:958 PG1A-jgw1 Trace: MsgConnectionCleared: CID: 16855111 ConnDevID: 1069/0 RelDevID: 1069/0 LocConnInfo: -1 Cause: -1 DevTgDevStr: 1069 Unique ID: 000000000001304701E4300B00000000
21:02:16:958 PG1A-jgw1 Trace: CallInvalidEv CID: 16855111 CiscoCause: CAUSE_NORMALCALLCLEARING MetaCode: META_CALL_ENDING
21:02:16:958 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855111 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001304701E4300B00000000
21:02:16:958 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855111
21:02:16:958 PG1A-jgw1 Trace: *** Freeing Call CID: 16855111 MyCID: 60
21:10:23:440 PG1A-jgw1 Trace: JVM Total Memory: 33488896 JVM Free Memory: 31454488 JVM Heap in Use: 2034408 JVM has 93.925125% free memory
21:20:23:436 PG1A-jgw1 Trace: JVM Total Memory: 33488896 JVM Free Memory: 31463608 JVM Heap in Use: 2025288 JVM has 93.952354% free memory
21:28:34:558 PG1A-jgw1 Trace: new MyCID: 61
21:28:34:558 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855136 (77920/1) Addr: 4998 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL
21:28:34:558 PG1A-jgw1 Trace: handleConnCreated::new MyDestMyConnection() MyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: UNKNOWN loggedIn: N
21:28:34:558 PG1A-jgw1 Trace: CallCtlConnOfferedEv CID: 16855136 Addr: 4998 Calling: 9600 Called: 4998 LastRed:
21:28:34:558 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855136 Connections created in a reverse order
21:28:34:558 PG1A-jgw1 Trace: handleCallCtlConnOffered CID: 16855136 set myDestConnection
21:28:34:558 PG1A-jgw1 Trace: After setting DevTgDevStrMyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
21:28:34:558 PG1A-jgw1 Trace: MyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: INPROGRESS CCState: OFFERED prevCCState: DIALING loggedIn: N
21:28:34:558 PG1A-jgw1 Trace: ConnCreatedEv CID: 16855136 (77920/1) Addr: 9600 CurCalling: 9600 CurCallingURLType: URL_TYPE_UNKNOWN CurCalled: 4998 CurCalledURLType: URL_TYPE_UNKNOWN Calling: 9600 Called: 4998 Cause: NORMAL
21:28:34:558 PG1A-jgw1 Trace: handleConnCreated::new CallingAddrMyConnection() MyConn: GenID: 117 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: UNKNOWN loggedIn: N
21:28:34:558 PG1A-jgw1 Trace: handleConnCreated CID: 16855136 set mySourceConnection
21:28:34:558 PG1A-jgw1 Trace: CallCtlConnEstablishedEv CID: 16855136 Addr: 9600 Calling: 9600 Called: 4998 LastRed:
21:28:34:558 PG1A-jgw1 Trace: MyConn: GenID: 117 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: CONNECTED CCState: ESTABLISHED prevCCState: ESTABLISHED loggedIn: N
21:28:34:558 PG1A-jgw1 Trace: RouteEvent State: ROUTE Cause: NO_ERROR SessRteAddr: 4998 CallingAddr: 9600 CallingTerm: SEPA40CC39524C9 CurrRteAddr: 4998 Algorithm: SELECT_NORMAL SetupInfo None
21:28:34:558 PG1A-jgw1 Trace: myConnection getAddressPI true
21:28:34:558 PG1A-jgw1 Trace: Sending originate before confirmation CID: 16855136 after 0 milsecs
21:28:34:558 PG1A-jgw1 Trace: MsgRouteRequest: CID: 16855136 XRefID: 19 ConnDevID: 9600/0 CallingDev: 9600 CurrentRoute: 4998 UniqueID: 000000000001306001E4304A00000000
21:28:34:558 PG1A-jgw1 Trace: MsgRouteEndRequest: XRefID: 19 ErrorValue: 1011
21:28:34:558 PG1A-jgw1 Trace: RouteEndEvent State: ROUTE_END XRefID: 19 Cause: NO_ERROR RteAddr: 4998
21:28:34:558 PG1A-jgw1 Trace: Call to endRoute(2) returned in 0 milsecs
21:28:38:479 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855136 Addr: 9600 Calling: 9600 Called: 4998 LastRed:
21:28:38:479 PG1A-jgw1 Trace: MyConn: GenID: 117 IDVal: 0 Dev: 9600/0 Ext: 9600 DevTgStr: Addr: 9600 State: DISCONNECTED CCState: DISCONNECTED prevCCState: ESTABLISHED loggedIn: N
21:28:38:479 PG1A-jgw1 Trace: Warning: dropping connection cleared for CID: 16855136 because delivered initiated was never sent.
21:28:38:479 PG1A-jgw1 Trace: CallCtlConnDisconnectedEv CID: 16855136 Addr: 4998 Calling: 9600 Called: 4998 LastRed:
21:28:38:479 PG1A-jgw1 Trace: MyConn: GenID: 116 IDVal: 31731786 Dev: 4998/0 Ext: 4998 DevTgStr: 9600 Addr: 4998 State: DISCONNECTED CCState: DISCONNECTED prevCCState: DIALING loggedIn: N
21:28:38:479 PG1A-jgw1 Trace: CallInvalidEv CID: 16855136 CiscoCause: CAUSE_USERBUSY MetaCode: META_CALL_ENDING
21:28:38:479 PG1A-jgw1 Trace: MsgCallCleared: CID: 16855136 ConnDevID: /0 LocConnInfo: -1 Cause: -1 Unique ID: 000000000001306001E4304A00000000
21:28:38:479 PG1A-jgw1 Trace: CallObservationEndedEv CID: 16855136
21:28:38:479 PG1A-jgw1 Trace: *** Freeing Call CID: 16855136 MyCID: 61
21:28:43:448 PG1A-jgw1 Trace: ********************************************************************************
21:28:43:448 PG1A-jgw1 Trace: CiscoJtapiVersion: Cisco Jtapi version 8.0(3.10000)-10 Release
21:28:43:448 PG1A-jgw1 Trace: BuildDescription: Release BuildNumber: 10000 RevisionNumber: 3 MajorVersion: 8 MinorVersion: 0
21:28:43:448 PG1A-jgw1 Trace: ********************************************************************************
PIM LOgs:
Events from March 4, 2013:
20:38:39:733 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019a Dev=
20:38:39:733 PG1A-pim1 Trace: PrivateData: AGSTID=5001
20:38:39:733 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf000019a AgentState=1
20:38:39:749 PG1A-pim1 Trace: CSTASetAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019b Dev=1024 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))
20:38:39:749 PG1A-pim1 Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=
20:38:39:749 PG1A-pim1 Trace: CSTASetAgentState: localDeviceId: 1024 -- remoteDeviceID:
20:38:39:749 PG1A-pim1 Trace: TelephonyDriver:Login IP address Login Device ID 1024 Device Target IP address 1024 Instrument 1024
20:38:39:749 PG1A-pim1 Trace: ActivateJTAPIClient: sending msgAddCallObserver
20:38:39:749 PG1A-pim1 Trace: ApplicationProtocol::RecvAddCallObserverResponseMsg: Address: 1024 Succeeded: 1 InvID=1585272438
20:38:39:749 PG1A-pim1 Trace: CSTASetAgentStateConfEvent: TPServices::CSTASetAgentStateConfEvent InvokeID=0xf000019b
20:38:39:749 PG1A-pim1 Trace: RecvSnapshotDeviceResponseMsg: SnapshotDeviceResponse (92); Message Length 54 bytes
Invoke ID: (0) 00000000
Succeeded: (0) 00000000
Calling Device ID: 1024
ErrorCode: (0) 00000000
CallCount: (1) 00000001
CID: Undefined
ConnDevType: (0) 00000000
ConnDev:
LineType: (0) 00000000
LocalConnInfo: (0) 00000000
SilentMonitorStatus: (0) 00000000
COCCallID: Undefined
COCDeviceID:
COCDeviceIDType: (0) 00000000
20:38:39:749 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019c Dev=1024
20:38:39:749 PG1A-pim1 Trace: PrivateData: AGSTID=5001
20:38:39:749 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf000019c AgentState=2
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019d SnapshotObject=1024
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:38:42:030 PG1A-pim1 Trace: CSTASnapshotDeviceConfEvent: TPServices::CSTASnapshotDeviceConfEvent InvokeID=0xf000019d Count=0
20:38:43:170 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019e CallingDevice=1024 CalledDevice=6500
20:38:43:170 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:38:43:170 PG1A-pim1 Trace: CSTAUniversalFailureConfEvent: TPServices::CSTAUniversalFailureConfEvent InvokeID=0xf000019e Error=PRIVILEGE_VIOLATION_ON_CALLED_DEVICE
20:38:43:170 PG1A-pim1 Trace: PRIVATE_DATA: PeripheralErrorCode=0x277d(10109)
20:42:37:185 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf000019f CallingDevice=1024 CalledDevice=4998
20:42:37:185 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:42:37:185 PG1A-pim1 Trace: ServiceInitiated: CID=16855072 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302001E42FAB00000000 DevTgDevStr=1024
20:42:37:185 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855072 DeviceID = 1024 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
20:42:37:185 PG1A-pim1 Trace: Originated: CID=16855072 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302001E42FAB00000000 DigitsDialed=4998 DevTgDevStr=1024
20:42:37:185 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855072,1024) DeviceType = Static
Calling Device = 1024 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
20:42:37:185 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg: InvokeID=1585272450 NewCID=16855072 NewConnDev=14701808/(null)
20:42:37:185 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf000019f NewCall(CID=16855072,Dev=1024,DevType=Static)
20:42:37:185 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2
20:42:37:200 PG1A-pim1 Trace: RouteRequest: CID=16855072 ConnDevID=1024/0 XRefID=8 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302001E42FAC00000000
20:42:37:200 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855072 DeviceID = 1024 DeviceType = Static
RoutingCrossRefID = 8
CurrentRoute = 4998
CallingDevice = 1024
RequestType = -1
20:42:37:200 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=8 ERROR-1011
20:42:37:200 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 8 corresponds to CallMgr xref 8
20:42:41:435 PG1A-pim1 Trace: Failed: CID=16855072 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302001E42FAC00000000
20:42:41:435 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855072 DeviceID = 1024 DeviceType = Static
FailingDevice = 1024
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
20:42:58:247 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a0 Call(CID=16855072,Dev=1024,Type=Static)
20:42:58:247 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:42:58:247 PG1A-pim1 Trace: ClearConnectionConf: InvokeID=1585272452
20:42:58:247 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a0
20:42:58:247 PG1A-pim1 Trace: ConnectionCleared: CID=16855072 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302001E42FAC00000000 DevTgDevStr=1024
20:42:58:247 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855072 DeviceID = 1024 DeviceType = Static
ReleasingDevice = 1024
LocalState = NONE
Cause = EC_NONE
20:42:58:247 PG1A-pim1 Trace: CallCleared: CID=16855072 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302001E42FAC00000000
20:42:58:247 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855072 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:44:44:137 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a1 CallingDevice=1024 CalledDevice=4998
20:44:44:137 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:44:44:137 PG1A-pim1 Trace: ServiceInitiated: CID=16855074 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302201E42FB000000000 DevTgDevStr=1024
20:44:44:137 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855074 DeviceID = 1024 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
20:44:44:153 PG1A-pim1 Trace: Originated: CID=16855074 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302201E42FB000000000 DigitsDialed=4998 DevTgDevStr=1024
20:44:44:153 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855074,1024) DeviceType = Static
Calling Device = 1024 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
20:44:44:153 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg: InvokeID=1585272459 NewCID=16855074 NewConnDev=14701808/(null)
20:44:44:153 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a1 NewCall(CID=16855074,Dev=1024,DevType=Static)
20:44:44:153 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2
20:44:44:153 PG1A-pim1 Trace: RouteRequest: CID=16855074 ConnDevID=1024/0 XRefID=9 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302201E42FB100000000
20:44:44:153 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855074 DeviceID = 1024 DeviceType = Static
RoutingCrossRefID = 9
CurrentRoute = 4998
CallingDevice = 1024
RequestType = -1
20:44:44:153 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=9 ERROR-1011
20:44:44:153 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 9 corresponds to CallMgr xref 9
20:44:48:168 PG1A-pim1 Trace: Failed: CID=16855074 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302201E42FB100000000
20:44:48:168 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855074 DeviceID = 1024 DeviceType = Static
FailingDevice = 1024
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
20:44:52:699 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a2 Call(CID=16855074,Dev=1024,Type=Static)
20:44:52:699 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:44:52:715 PG1A-pim1 Trace: ClearConnectionConf: InvokeID=1585272460
20:44:52:715 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a2
20:44:52:715 PG1A-pim1 Trace: ConnectionCleared: CID=16855074 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302201E42FB100000000 DevTgDevStr=1024
20:44:52:715 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855074 DeviceID = 1024 DeviceType = Static
ReleasingDevice = 1024
LocalState = NONE
Cause = EC_NONE
20:44:52:715 PG1A-pim1 Trace: CallCleared: CID=16855074 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302201E42FB100000000
20:44:52:715 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855074 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:44:56:902 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a3 CallingDevice=1024 CalledDevice=6500
20:44:56:902 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:44:56:902 PG1A-pim1 Trace: CSTAUniversalFailureConfEvent: TPServices::CSTAUniversalFailureConfEvent InvokeID=0xf00001a3 Error=PRIVILEGE_VIOLATION_ON_CALLED_DEVICE
20:44:56:902 PG1A-pim1 Trace: PRIVATE_DATA: PeripheralErrorCode=0x277d(10109)
20:49:21:276 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a4 CallingDevice=1024 CalledDevice=4998
20:49:21:276 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:49:21:276 PG1A-pim1 Trace: ServiceInitiated: CID=16855082 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302A01E42FC300000000 DevTgDevStr=1024
20:49:21:276 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855082 DeviceID = 1024 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
20:49:21:276 PG1A-pim1 Trace: Originated: CID=16855082 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302A01E42FC300000000 DigitsDialed=4998 DevTgDevStr=1024
20:49:21:276 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855082,1024) DeviceType = Static
Calling Device = 1024 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
20:49:21:276 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg: InvokeID=1585272475 NewCID=16855082 NewConnDev=14701808/(null)
20:49:21:276 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a4 NewCall(CID=16855082,Dev=1024,DevType=Static)
20:49:21:276 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2
20:49:21:276 PG1A-pim1 Trace: RouteRequest: CID=16855082 ConnDevID=1024/0 XRefID=10 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302A01E42FC400000000
20:49:21:276 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855082 DeviceID = 1024 DeviceType = Static
RoutingCrossRefID = 10
CurrentRoute = 4998
CallingDevice = 1024
RequestType = -1
20:49:21:291 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=10 ERROR-1011
20:49:21:291 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 10 corresponds to CallMgr xref 10
20:49:25:291 PG1A-pim1 Trace: Failed: CID=16855082 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302A01E42FC400000000
20:49:25:291 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855082 DeviceID = 1024 DeviceType = Static
FailingDevice = 1024
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
20:49:29:041 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a5 Call(CID=16855082,Dev=1024,Type=Static)
20:49:29:041 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:49:29:041 PG1A-pim1 Trace: ClearConnectionConf: InvokeID=1585272476
20:49:29:041 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a5
20:49:29:041 PG1A-pim1 Trace: ConnectionCleared: CID=16855082 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302A01E42FC400000000 DevTgDevStr=1024
20:49:29:041 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855082 DeviceID = 1024 DeviceType = Static
ReleasingDevice = 1024
LocalState = NONE
Cause = EC_NONE
20:49:29:041 PG1A-pim1 Trace: CallCleared: CID=16855082 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302A01E42FC400000000
20:49:29:041 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855082 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:49:32:323 PG1A-pim1 Trace: RouteRequest: CID=16855084 ConnDevID=9600/0 XRefID=11 CallingDev=9600 CurRoute=4998 UniqueID=000000000001302C01E42FC900000000
20:49:32:323 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855084 DeviceID = 9600 DeviceType = Static
RoutingCrossRefID = 11
CurrentRoute = 4998
CallingDevice = 9600
RequestType = -1
20:49:32:323 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=11 ERROR-1011
20:49:32:323 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 11 corresponds to CallMgr xref 11
20:49:36:323 PG1A-pim1 Trace: CallCleared: CID=16855084 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302C01E42FC900000000
20:49:36:323 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855084 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:50:58:260 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a6 CallingDevice=1024 CalledDevice=4998
20:50:58:260 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:50:58:275 PG1A-pim1 Trace: ServiceInitiated: CID=16855087 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001302F01E42FD000000000 DevTgDevStr=1024
20:50:58:275 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855087 DeviceID = 1024 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
20:50:58:275 PG1A-pim1 Trace: Originated: CID=16855087 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001302F01E42FD000000000 DigitsDialed=4998 DevTgDevStr=1024
20:50:58:275 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855087,1024) DeviceType = Static
Calling Device = 1024 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
20:50:58:275 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg: InvokeID=1585272481 NewCID=16855087 NewConnDev=14663888/(null)
20:50:58:275 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a6 NewCall(CID=16855087,Dev=1024,DevType=Static)
20:50:58:275 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2
20:50:58:275 PG1A-pim1 Trace: RouteRequest: CID=16855087 ConnDevID=1024/0 XRefID=12 CallingDev=1024 CurRoute=4998 UniqueID=000000000001302F01E42FD100000000
20:50:58:275 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855087 DeviceID = 1024 DeviceType = Static
RoutingCrossRefID = 12
CurrentRoute = 4998
CallingDevice = 1024
RequestType = -1
20:50:58:275 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=12 ERROR-1011
20:50:58:275 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 12 corresponds to CallMgr xref 12
20:51:02:275 PG1A-pim1 Trace: Failed: CID=16855087 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001302F01E42FD100000000
20:51:02:275 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855087 DeviceID = 1024 DeviceType = Static
FailingDevice = 1024
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
20:51:18:963 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a7 Call(CID=16855087,Dev=1024,Type=Static)
20:51:18:963 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1024
20:51:18:978 PG1A-pim1 Trace: ClearConnectionConf: InvokeID=1585272483
20:51:18:978 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001a7
20:51:18:978 PG1A-pim1 Trace: ConnectionCleared: CID=16855087 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001302F01E42FD100000000 DevTgDevStr=1024
20:51:18:978 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855087 DeviceID = 1024 DeviceType = Static
ReleasingDevice = 1024
LocalState = NONE
Cause = EC_NONE
20:51:18:978 PG1A-pim1 Trace: CallCleared: CID=16855087 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001302F01E42FD100000000
20:51:18:978 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855087 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:55:13:820 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a8 CallingDevice=1024 CalledDevice=6500
20:55:13:820 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:55:13:820 PG1A-pim1 Trace: CSTAUniversalFailureConfEvent: TPServices::CSTAUniversalFailureConfEvent InvokeID=0xf00001a8 Error=PRIVILEGE_VIOLATION_ON_CALLED_DEVICE
20:55:13:820 PG1A-pim1 Trace: PRIVATE_DATA: PeripheralErrorCode=0x277d(10109)
20:56:38:039 PG1A-pim1 Trace: RouteRequest: CID=16855097 ConnDevID=9600/0 XRefID=13 CallingDev=9600 CurRoute=4998 UniqueID=000000000001303901E42FE900000000
20:56:38:039 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855097 DeviceID = 9600 DeviceType = Static
RoutingCrossRefID = 13
CurrentRoute = 4998
CallingDevice = 9600
RequestType = -1
20:56:38:039 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=13 ERROR-1011
20:56:38:039 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 13 corresponds to CallMgr xref 13
20:56:42:054 PG1A-pim1 Trace: CallCleared: CID=16855097 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001303901E42FE900000000
20:56:42:054 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855097 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:56:46:320 PG1A-pim1 Trace: RouteRequest: CID=16855098 ConnDevID=6544/0 XRefID=14 CallingDev=6544 CurRoute=4998 UniqueID=000000000001303A01E42FEB00000000
20:56:46:320 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855098 DeviceID = 6544 DeviceType = Static
RoutingCrossRefID = 14
CurrentRoute = 4998
CallingDevice = 6544
RequestType = -1
20:56:46:320 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=14 ERROR-1011
20:56:46:320 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 14 corresponds to CallMgr xref 14
20:56:50:335 PG1A-pim1 Trace: CallCleared: CID=16855098 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001303A01E42FEB00000000
20:56:50:335 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855098 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:56:54:148 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001a9 CallingDevice=1024 CalledDevice=4998
20:56:54:148 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:56:54:163 PG1A-pim1 Trace: ServiceInitiated: CID=16855100 ConnDevID=1024/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001303C01E42FEE00000000 DevTgDevStr=1024
20:56:54:163 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855100 DeviceID = 1024 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
20:56:54:163 PG1A-pim1 Trace: Originated: CID=16855100 ConnDevID=1024/0 CallingDev=1024/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001303C01E42FEE00000000 DigitsDialed=4998 DevTgDevStr=1024
20:56:54:163 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855100,1024) DeviceType = Static
Calling Device = 1024 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
20:56:54:163 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg: InvokeID=1585272501 NewCID=16855100 NewConnDev=14701808/(null)
20:56:54:163 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001a9 NewCall(CID=16855100,Dev=1024,DevType=Static)
20:56:54:163 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2
20:56:54:163 PG1A-pim1 Trace: RouteRequest: CID=16855100 ConnDevID=1024/0 XRefID=15 CallingDev=1024 CurRoute=4998 UniqueID=000000000001303C01E42FEF00000000
20:56:54:163 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855100 DeviceID = 1024 DeviceType = Static
RoutingCrossRefID = 15
CurrentRoute = 4998
CallingDevice = 1024
RequestType = -1
20:56:54:163 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=15 ERROR-1011
20:56:54:163 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 15 corresponds to CallMgr xref 15
20:56:58:179 PG1A-pim1 Trace: Failed: CID=16855100 ConnDevID=1024/0 FailingDev=1024/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001303C01E42FEF00000000
20:56:58:179 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855100 DeviceID = 1024 DeviceType = Static
FailingDevice = 1024
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
20:56:58:226 PG1A-pim1 Trace: ********************************************************************************
20:56:58:226 PG1A-pim1 Trace: Periodic Statistics/Info Dump
20:56:58:226 PG1A-pim1 Trace: Release 8.0.3.0 , Build 27188
20:56:58:226 PG1A-pim1 Trace: Uptime = 4 Days 0 Hours 6 Minutes and 34 Seconds
20:56:58:226 PG1A-pim1 Trace: EAGTPIM.EXE Date Size = 11/12/2010 15:3 :30 1814528 bytes
20:56:58:226 PG1A-pim1 Trace: IcmJavaLib.zip Date Size = Unknown
20:56:58:226 PG1A-pim1 Trace: JTAPIGW.EXE Date Size = 11/12/2010 15:1 :58 102400 bytes
20:56:58:226 PG1A-pim1 Trace: OPC.EXE Date Size = Unknown
20:56:58:226 PG1A-pim1 Trace: ****************************************
20:56:58:226 PG1A-pim1 Trace: Dump of Peripheral Data
ProcessName=pim1 ShutdownType=1 Duplex=0 Side=1
GeoTelBaseDir=C:\icm\iyin\pg1a RegistryBase=ICM\iyin\PG1A DMPSystemID=1
MDSConnections=1 MDSPIMHandle=33 MDSOPCHandle=1 PIMHeartBeatTime=-1
CTIRestarts=0
RoutingClientState=ACTIVE
State=ACTIVE StateInitTime=02/28 20:50:39 (4.0 day)
20:56:58:226 PG1A-pim1 Trace: ****************************************
20:56:58:226 PG1A-pim1 Trace: Total Locks = 180874 Avg Lock Ms = 0.00 Max Lock ms = 16 Max Lock ThreadID=4576
20:56:58:226 PG1A-pim1 Trace: Total Waits = 180874 Avg Wait Ms = 0.00 Max Wait ms = 0 Max Wait ThreadID=0
20:56:58:226 PG1A-pim1 Trace: Active Calls = 1
20:56:58:226 PG1A-pim1 Trace: ********************************************************************************
20:57:28:210 PG1A-pim1 Trace: ConnectionCleared: CID=16855100 ConnDevID=1024/0 ReleasingDev=1024/0 LocalConn=-1 Cause=-1UniqueID=000000000001303C01E42FEF00000000 DevTgDevStr=1024
20:57:28:210 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855100 DeviceID = 1024 DeviceType = Static
ReleasingDevice = 1024
LocalState = NONE
Cause = EC_NONE
20:57:28:210 PG1A-pim1 Trace: CallCleared: CID=16855100 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001303C01E42FEF00000000
20:57:28:210 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855100 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:57:57:132 PG1A-pim1 Trace: AddressOutOfService: Addr=6544 Cause=1005
20:57:57:132 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 6544
20:58:00:647 PG1A-pim1 Trace: AddressOutOfService: Addr=6544 Cause=100
20:58:00:647 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 6544
20:58:00:647 PG1A-pim1 Trace: AddressOutOfService: Addr=1069 Cause=100
20:58:00:647 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 1069
20:58:00:647 PG1A-pim1 Trace: AddressInService: Addr=1069
20:58:03:819 PG1A-pim1 Trace: AddressOutOfService: Addr=1069 Cause=1005
20:58:03:819 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 1069
20:58:56:835 PG1A-pim1 Trace: AddressInService: Addr=1069
20:59:02:491 PG1A-pim1 Trace: RouteRequest: CID=16855105 ConnDevID=1069/0 XRefID=16 CallingDev=1069 CurRoute=4998 UniqueID=000000000001304101E42FFC00000000
20:59:02:491 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855105 DeviceID = 1069 DeviceType = Static
RoutingCrossRefID = 16
CurrentRoute = 4998
CallingDevice = 1069
RequestType = -1
20:59:02:491 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=16 ERROR-1011
20:59:02:491 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 16 corresponds to CallMgr xref 16
20:59:06:506 PG1A-pim1 Trace: CallCleared: CID=16855105 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001304101E42FFC00000000
20:59:06:506 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855105 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
20:59:08:397 PG1A-pim1 Trace: AddressOutOfService: Addr=1069 Cause=1005
20:59:08:397 PG1A-pim1 Trace: RecvAddressOutOfService: Couldn't find client stack for device target device string 1069
20:59:11:678 PG1A-pim1 Trace: AddressInService: Addr=1069
20:59:15:147 PG1A-pim1 Trace: CSTASetAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001aa Dev=1024 AgentMode=LOG_OUT AGID=48821906 SG=-1(0xffffffff))
20:59:15:147 PG1A-pim1 Trace: PrivateData: EventReasonCode=2 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=
20:59:15:147 PG1A-pim1 Trace: RemoveCallObserverConf: Address: 1024 Succeeded: 1 InvID=1585272509
20:59:15:147 PG1A-pim1 Trace: CSTASetAgentState: localDeviceId: 1024 -- remoteDeviceID:
20:59:15:147 PG1A-pim1 Trace: CSTASetAgentStateConfEvent: TPServices::CSTASetAgentStateConfEvent InvokeID=0xf00001aa
20:59:26:256 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ab Dev=
20:59:26:256 PG1A-pim1 Trace: PrivateData: AGSTID=5001
20:59:26:256 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf00001ab AgentState=1
20:59:26:272 PG1A-pim1 Trace: CSTASetAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ac Dev=1069 AgentMode=LOG_IN AGID=48821906 SG=-1(0xffffffff))
20:59:26:272 PG1A-pim1 Trace: PrivateData: EventReasonCode=50004 WorkMode=0 NumAdditionalGroups=0 PositionID= SupervisorID= ClientAddress=
20:59:26:272 PG1A-pim1 Trace: CSTASetAgentState: localDeviceId: 1069 -- remoteDeviceID:
20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::GenerateNextNetworkTargetID - ProcessName = pim1
20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::GenerateNextNetworkTargetID - NodeNum=1
20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::GenerateNextNetworkTargetID - Starting Network Target ID = 100000
20:59:26:272 PG1A-pim1 Trace: Generated network target id is:100000
20:59:26:272 PG1A-pim1 Trace: DeskLinkDeviceTarget::Constructor: NetworkTargetID=100000, Type=CISCOPHONE, Ext=1069, Dialed#=1069
20:59:26:272 PG1A-pim1 Trace: TelephonyDriver:Login IP address Login Device ID 1069 Device Target IP address Cisco1069 Instrument 1069
20:59:26:272 PG1A-pim1 Trace: ActivateJTAPIClient: sending msgAddCallObserver
20:59:26:350 PG1A-pim1 Trace: ApplicationProtocol::RecvAddCallObserverResponseMsg: Address: 1069 Succeeded: 1 InvID=1585272511
20:59:26:350 PG1A-pim1 Trace: CSTASetAgentStateConfEvent: TPServices::CSTASetAgentStateConfEvent InvokeID=0xf00001ac
20:59:26:350 PG1A-pim1 Trace: RecvSnapshotDeviceResponseMsg: SnapshotDeviceResponse (92); Message Length 54 bytes
Invoke ID: (0) 00000000
Succeeded: (0) 00000000
Calling Device ID: 1069
ErrorCode: (0) 00000000
CallCount: (1) 00000001
CID: Undefined
ConnDevType: (0) 00000000
ConnDev:
LineType: (0) 00000000
LocalConnInfo: (0) 00000000
SilentMonitorStatus: (0) 00000000
COCCallID: Undefined
COCDeviceID:
COCDeviceIDType: (0) 00000000
20:59:26:350 PG1A-pim1 Trace: CSTAQueryAgentState: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ad Dev=1069
20:59:26:350 PG1A-pim1 Trace: PrivateData: AGSTID=5001
20:59:26:350 PG1A-pim1 Trace: CSTAQueryAgentStateConfEvent: TPServices::CSTAQueryAgentStateConfEvent InvokeID=0xf00001ad AgentState=2
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001ae SnapshotObject=1069
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDevice: Unable to find call -1 that is in line handle
20:59:28:522 PG1A-pim1 Trace: CSTASnapshotDeviceConfEvent: TPServices::CSTASnapshotDeviceConfEvent InvokeID=0xf00001ae Count=0
20:59:28:834 PG1A-pim1 Trace: CSTAMakeCall: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001af CallingDevice=1069 CalledDevice=4998
20:59:28:834 PG1A-pim1 Trace: PRIVATE_DATA: CallPlacement=0 CallManner=0 ConsultType=0 AlertRings=0 CallOption=0 FacilityType=0 FacilityCode= AuthorizationCode= AccountCode= AnsMachTreat=0 CCT=
20:59:28:850 PG1A-pim1 Trace: ServiceInitiated: CID=16855109 ConnDevID=1069/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001304501E4300500000000 DevTgDevStr=1069
20:59:28:850 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855109 DeviceID = 1069 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
20:59:28:850 PG1A-pim1 Trace: Originated: CID=16855109 ConnDevID=1069/0 CallingDev=1069/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001304501E4300500000000 DigitsDialed=4998 DevTgDevStr=1069
20:59:28:850 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855109,1069) DeviceType = Static
Calling Device = 1069 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
20:59:28:850 PG1A-pim1 Trace: ApplicationProtocol::RecvMakeCallConfMsg: InvokeID=1585272512 NewCID=16855109 NewConnDev=14625720/(null)
20:59:28:850 PG1A-pim1 Trace: CSTAMakeCallConfEvent: TPServices::CSTAMakeCallConfEvent InvokeID=0xf00001af NewCall(CID=16855109,Dev=1069,DevType=Static)
20:59:28:850 PG1A-pim1 Trace: PrivateData: LineHandle=0 LineType=2
20:59:28:850 PG1A-pim1 Trace: RouteRequest: CID=16855109 ConnDevID=1069/0 XRefID=17 CallingDev=1069 CurRoute=4998 UniqueID=000000000001304501E4300600000000
20:59:28:850 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855109 DeviceID = 1069 DeviceType = Static
RoutingCrossRefID = 17
CurrentRoute = 4998
CallingDevice = 1069
RequestType = -1
20:59:28:850 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=17 ERROR-1011
20:59:28:850 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 17 corresponds to CallMgr xref 17
20:59:32:850 PG1A-pim1 Trace: Failed: CID=16855109 ConnDevID=1069/0 FailingDev=1069/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001304501E4300600000000
20:59:32:850 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855109 DeviceID = 1069 DeviceType = Static
FailingDevice = 1069
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
20:59:35:756 PG1A-pim1 Trace: CSTAClearConnection: Peripheral::ProcessCSTAThirdPartyServiceRequest InvokeID=0xf00001b0 Call(CID=16855109,Dev=1069,Type=Static)
20:59:35:756 PG1A-pim1 Trace: PRIVATE_DATA: CompoundRequestType=Unknown CSTA Event Type SubjectDevice=1069
20:59:35:756 PG1A-pim1 Trace: ClearConnectionConf: InvokeID=1585272513
20:59:35:756 PG1A-pim1 Trace: CSTAClearConnectionConfEvent: TPServices::CSTAClearConnectionConfEvent InvokeID=0xf00001b0
20:59:35:756 PG1A-pim1 Trace: ConnectionCleared: CID=16855109 ConnDevID=1069/0 ReleasingDev=1069/0 LocalConn=-1 Cause=-1UniqueID=000000000001304501E4300600000000 DevTgDevStr=1069
20:59:35:756 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855109 DeviceID = 1069 DeviceType = Static
ReleasingDevice = 1069
LocalState = NONE
Cause = EC_NONE
20:59:35:756 PG1A-pim1 Trace: CallCleared: CID=16855109 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001304501E4300600000000
20:59:35:756 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855109 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
21:01:55:693 PG1A-pim1 Trace: DeskLinkDeviceTarget::Constructor: NetworkTargetID=5021, Type=CISCOPHONE, Ext=4998, Dialed#=4998
21:01:55:693 PG1A-pim1 ADDED\UPDATED 1 DeviceTargets on Peripheral 5000.
21:02:10:911 PG1A-pim1 Trace: ServiceInitiated: CID=16855111 ConnDevID=1069/0 ConsOrigCID=-1 ConsOrigConnDevID=/0 LocalConn=1 Cause=-1UniqueID=000000000001304701E4300A00000000 DevTgDevStr=1069
21:02:10:911 PG1A-pim1 Trace: CSTA SERVICE INITIATED, TelephonyDriver::ServiceInitiated: SENT TO OPC
CallID = 16855111 DeviceID = 1069 DeviceType = Static
LocalState = INITIATE
Cause = EC_NONE
21:02:11:161 PG1A-pim1 Trace: Originated: CID=16855111 ConnDevID=1069/0 CallingDev=1069/0 CalledDev=4998/74 LocalConn=1 Cause=-1UniqueID= 000000000001304701E4300A00000000 DigitsDialed=4998 DevTgDevStr=1069
21:02:11:161 PG1A-pim1 Trace: CSTA ORIGINATED, TelephonyDriver::Originated: SENT TO OPC
ConnectionID = (16855111,1069) DeviceType = Static
Calling Device = 1069 Type = DEVICE_IDENTIFIER
Called Device = 4998 Type = ROUTE_POINT_IDENTIFIER
Local State = 1
Cause = -1
21:02:11:161 PG1A-pim1 Trace: RouteRequest: CID=16855111 ConnDevID=1069/0 XRefID=18 CallingDev=1069 CurRoute=4998 UniqueID=000000000001304701E4300B00000000
21:02:11:161 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855111 DeviceID = 1069 DeviceType = Static
RoutingCrossRefID = 18
CurrentRoute = 4998
CallingDevice = 1069
RequestType = -1
21:02:11:161 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=18 ERROR-1011
21:02:11:161 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 18 corresponds to CallMgr xref 18
21:02:15:161 PG1A-pim1 Trace: Failed: CID=16855111 ConnDevID=1069/0 FailingDev=1069/0 CalledDev=/0 LocalConn=1 Cause=3 UniqueUD = 000000000001304701E4300B00000000
21:02:15:161 PG1A-pim1 Trace: CSTA FAILED, TelephonyDriver::Failed: SENT TO OPC
CallID = 16855111 DeviceID = 1069 DeviceType = Static
FailingDevice = 1069
CalledDevice =
LocalState = INITIATE
Cause = EC_BUSY
21:02:16:958 PG1A-pim1 Trace: ConnectionCleared: CID=16855111 ConnDevID=1069/0 ReleasingDev=1069/0 LocalConn=-1 Cause=-1UniqueID=000000000001304701E4300B00000000 DevTgDevStr=1069
21:02:16:958 PG1A-pim1 Trace: CSTA CONNECTION CLEARED, TelephonyDriver::ConnectionCleared: SENT TO OPC
CallID = 16855111 DeviceID = 1069 DeviceType = Static
ReleasingDevice = 1069
LocalState = NONE
Cause = EC_NONE
21:02:16:958 PG1A-pim1 Trace: CallCleared: CID=16855111 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001304701E4300B00000000
21:02:16:958 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855111 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
21:28:34:558 PG1A-pim1 Trace: RouteRequest: CID=16855136 ConnDevID=9600/0 XRefID=19 CallingDev=9600 CurRoute=4998 UniqueID=000000000001306001E4304A00000000
21:28:34:558 PG1A-pim1 Trace: CSTA ROUTE REQUEST, ApplicationProtocol::RecvRouteRequestEventMsg: SENT TO OPC
CallID = 16855136 DeviceID = 9600 DeviceType = Static
RoutingCrossRefID = 19
CurrentRoute = 4998
CallingDevice = 9600
RequestType = -1
21:28:34:558 PG1A-pim1 Trace: ProcessCSTARouteEnd: crossRefID=19 ERROR-1011
21:28:34:558 PG1A-pim1 Trace: ProcessRouteEnd - OPC xref 19 corresponds to CallMgr xref 19
21:28:38:479 PG1A-pim1 Trace: CallCleared: CID=16855136 ConnDevID=/0 LocalConn=-1 Cause=-1UniqueID=000000000001306001E4304A00000000
21:28:38:479 PG1A-pim1 Trace: CSTA CALL CLEARED, TelephonyDriver::CallCleared: SENT TO OPC
CallID = 16855136 DeviceID = DeviceType = Static LocalState = NONE
Cause = EC_NONE
03-05-2013 12:12 AM
Thanks Guys. now its resolved.
Just changed the CUCM PG setting
03-05-2013 12:19 AM
Good that you issue resolved.
I think you might had an Incorrect Network VRU selected in the Agent PG settings.
Regards,
Senthil
11-20-2013 06:21 AM
Hi guys,
can anybody tell what was wrong because I have this problem too.
But I have configured a lable for CM and two for CVP PIMs.
And my RC config should also be okay.
Thanks,
Tobias
11-20-2013 06:44 AM
HI Tobias,
Could you please check your VRU PG setting and verify whether you have selected any Network VRU in advance tab not in CUCM PG, if not please select VRU from the drop down.
11-20-2013 06:53 AM
Hi Neeraj,
hope this is your first name.
I have set the Network VRU for Cboth CVP peripherals but not for CM Peripheral.
I have also configured "network transfer prefered" on the routing client tab for both CVP RCs.
Cheers,
Tobias
04-22-2020 06:20 PM
How the issue got resolved?
Thanks
javed
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