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error while uploading new prompts to UCCX

yeow28
Beginner
Beginner

i was asked to upload new voice prompts into the UCCX.

but encountered error.

this is not the first time i am uploading the prompts.

how do i check the log file for the error.

normally if i upload a file with the same file name, it will replace the old file.

but this time, i keep getting error when trying to upload 

 

2 Replies 2

jsuneja
Cisco Employee
Cisco Employee