We have upgraded to CUCM 11.5, UCCX 11.6 and our Expressway is v8.9.
We understood that this would allow the ability to log into Extension Mobility while a telephone (8851) is remote. However when we do this we receive a 404 page not found error.
Is this a situation where a port needs to be opened on our network firewall or is there something within our system that needs to be fixed?
We are trying to identify a remote call center agent solution and the ability to bring the phone home was one of our ideas.
Try upgrading to X8.10.4.
|Known Affected Releases:||
Thank you very much Ratheesh, greatly appreciate the information. Is the upgrade to Expressway relatively easy, does it entail rebooting CM and/or UCCX as well as Expressway?
Have you allowed the Extension Mobility webpage though the Core?
Configuration=> Unified Communications=> HTTP Allow List=> Editable inbound rules