File Manager is found to be in PARTIAL_SERVICE in UCCX Subscriber

[Jen.Juanier]

Hi,

I would just like to seek some advise on what to do if this File Manager is found to be in Partial Service.

Cisco Unified CCX Cluster View Daemon --> Manager Manager --> File Manager

This happen when we restarted the UCCX subscriber to sync with PUB. In UCCX Pub, all services are "IN Service". I restarted Cisco Unified CCX Cluster View Daemon in CLI but still getting the same alert.

System version: 10.0.1.11001-37

Hope someone can help me on this.

Thank you so much in advance.

Jen Juanier