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Beginner

Fine Supervisor changes in logs

I am trying to see if I can find out which Supervisor made changes to agents.  I'm sure that it is logged somewhere but I am not sure which logs to check.  I was thinking either on the aw server but can't seem to find anything.  Would traces need to be turned up to see this?

 

PCCE10.5

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Rising star

Re: Fine Supervisor changes in logs

It's not as easy as digging up a log file. Ideally the best way to do this is if you're using CCMP, Aceyus Director or eGain Analytics... but if you're not, you'll have to use dumpcfg. Go through the doc below

 

https://web.archive.org/web/20150913001008/http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/icm-logger/69985-dumpcfg-icmconfig.html