Finesse 10.5 - No Support for Internet Explorer 10!!!

[sanjeev.Thallikar@wwt.com]

So, Finesse 10.5 supports IE 9 and 11 but not IE 10.  Why?  This is very weird. Some customers are upgrading their IE versions to 10.0

[Ammara Bokhari]

Yes, as per release notes for Cisco Finesse 10.5 says, Release Notes for Cisco Finesse Release 10.5(1) - Release Notes for Cisco Finesse Release 10.5(1) [Cisco Finesse] - Cis…

It seems it supports only IE version 9.0 and 11.0.

[tephipps · Accepted solution]

We are in the middle of qualifying IE10 now.  We expect to be able to announce within the month that Finesse 10.5 supports IE10.

[sanjeev.Thallikar@wwt.com]

Fantastic, Ted. Thanks.

[Kyle Williams]

Just wanted to follow up and see if IE10 is now officially supported in UCCX10.5.

[jcp408ADP]

I just learned today through CIsco PDI Help Desk that 10.5.(1)SU1 was released at the end of September and the release notes @ http://www.cisco.com/web/software/280840578/117186/UCCX_RN_10.5su1.pdf

specifically say:

NOTE: As of today, Nov 6th, 2014, 10.5(1)SU1 is not visible under "Latest" in Download Software for UCCX 10.5.1.  You have to drill down into "All Releases" to find it.

[jonathan.dyer]

And to further the discussion how about support for the CCE version?

[jcp408ADP]

Jonathan,

Are you a partner or a end-customer?  

In my experience as a partner opening a case Cisco PDI Help Desk and creatively asking questions yields much more informed and accurate answers than going through TAC.

Jon

[golmsted]

IE10 for CCE was included in 10.5(1) ES1: http://www.cisco.com/web/software/284259728/116124/ReadMe_Cisco_Finesse_Release_10_5_1_ES1.pdf

[sanjeev.Thallikar@wwt.com]

This thread is closed.