Finesse API outbound Schedule Callback

[windleaf5188]

Hello, I use finessse API 11.5. I have a question for finesse API outbound Schedule Callback.  I want to send a http request to schedule a outbound callback with two params "callbackNumber" and "callbackTime" :

<Dialog>

<requestedAction>UPDATE_SCHEDULED_CALLBACK</requestedAction>

<targetMediaAddress>${mediaAddress}</targetMediaAddress>

<actionParams>

<ActionParam><name>callbackTime</name><value>${callbackTime}</value></ActionParam>

<ActionParam><name>callbackNumber</name><value>${callbackNumber}</value></ActionParam>

</actionParams>

</Dialog>

But the return result of finesse show me that the finesse api save juste the value of callbackTime and not the value of callbackNumber.

How can I save the value of callbackTime and callbackNumber for the finesse api outbound callback?

Some one can help me ? Thanks very much !

[dekwan · Accepted solution]

Hi,

Per documentation (https://developer.cisco.com/docs/finesse/#!dialog-schedule-or-cancel-a-callback/dialogschedule-or-cancel-a-callback), I noticed that it says:

actionParams (required): A collection of objects called ActionParam, which contain name/value pairs. The name must be UPDATE_SCHEDULED_CALLBACK. The value can be callbackTime or callbackNumber. A single parameter must be specified for the value. Any additional parameters are ignored.

So, can you try to make them two separate requests?

Thanx,

Denise

[windleaf5188]

Thank you very much ! Now it'is ok with two sperate requests!

[dekwan]

Cool. Glad that worked.