The agent closes the browser, the browser crashes, or the agent clicks the Back button on the browser. |
When you close the browser or navigate away from the Finesse desktop, the Finesse desktop makes a best-effort attempt to notify the server. |
Finesse receives a presence notification of Unavailable from the client. Finesse waits 60 seconds, and then sends a forced logout request to the CTI server. |
Race Conditions
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