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Contributor

Finesse Conference API.

Hi folks,

Am integrating Cisco Finesse 11 with 3rd party telephony server. How should I write Conference functionality code. I dont find any Conference API in Finesse 11 API guide. Please guide.

regards,

Ritesh Desai.

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai
1 ACCEPTED SOLUTION

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Cisco Employee

Hi Ritesh,

Conference is under Take an action on a participant API where the action is CONFERENCE. You must first initiate a consult call, then make it a conference.

Thanx,

Denise

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Cisco Employee

Hi Ritesh,

Conference is under Take an action on a participant API where the action is CONFERENCE. You must first initiate a consult call, then make it a conference.

Thanx,

Denise

View solution in original post

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Dear Denisse,

Thanks for guidance... Appreciated.

Regards,

Ritesh Desai

*** Please rate helpful post. Please mark as answer if it solves your problem/query.
regards, Ritesh Desai