Am integrating Cisco Finesse 11 with 3rd party telephony server. How should I write Conference functionality code. I dont find any Conference API in Finesse 11 API guide. Please guide.
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Thanks for guidance... Appreciated.
I have the same issue and scenario as Ritesh, we are integrating finesse with 3rd party telephony bar.
Can you please explain to me the simple steps to implement conference functionality?
Actually, I am confused now, consult call and conference call are same or different? can we make a blind conference call?
The links you shared are not available now.
Your swift response will be highly appreciated.
Hi @MuhammadArslan76714 ,
It appears that you have posted this question in a new post as well as several existing posts. I will comment in the post here: https://community.cisco.com/t5/contact-center/finesse-conference-call-api-integration/m-p/4433261