Finesse Connection failur

[vinayakumarKB38924]

Hello experts,

User logged into Finesse and automatically it goes to not ready and error showing Connection failur.

I have attached agent event detail here,kindly check and let me know

Thanks!

[bill.king1]

There's no attachment, but you'd also likely want to include a screenshot of what the agent sees, what version this is, what platform, etc.