Any suggestions on handling below scenario from Finesse Gadget. I understand handling Webservice calls is easy with CVP app instead of Finesse Gadget but not sure how i can make outbound call from CVP app after getting webservice B response so thinking to go with Finesse Gadget.
- Invoke Webservice A from Gadget automatically when call is answered
- Invoke Webservice B after response from Webservice A(Pass Webservice A response value as input to Webservice B)
- Make outbound from Finesse with Webservice B response
-Assuming Inbound call should switch to HOLD
Any suggestions is really appreciated.