11-18-2022 10:22 PM
Hello,
We utilized the EmbeddedWebApp and CUIC sample gadgets in Finesse 11.6. After upgrading to Finesse 12.0, we discovered they no longer work. They do not display anything. on Github, there are no version 12.0 of these sample gadgets.
Anyone else experience this and have a workaround?
Thanks,
Mike
Solved! Go to Solution.
11-20-2022 02:16 PM
This mentions UCCX, but it is the exact behavior you have for the exact same gadgets.
https://github.com/CiscoDevNet/finesse-sample-code/issues/11
You may find this helpful as well.
https://community.cisco.com/t5/contact-center/issues-with-embeddedwebapp-on-finesse/td-p/3676490
You might also want to check that "regular"/stock gadgets works, vs. if it is only these two that are the issue.
11-19-2022 05:23 PM
When you say sample gadgets, can you give their names? Like do you have a screenshot of how they looked in 11.6 vs. what you're seeing now?
11-20-2022 11:48 AM
Hi Bill. CUICSampleGadget and EmbeddedWebAppSampleGadget are the two that no longer display anything. Screenshot:
11-20-2022 02:16 PM
This mentions UCCX, but it is the exact behavior you have for the exact same gadgets.
https://github.com/CiscoDevNet/finesse-sample-code/issues/11
You may find this helpful as well.
https://community.cisco.com/t5/contact-center/issues-with-embeddedwebapp-on-finesse/td-p/3676490
You might also want to check that "regular"/stock gadgets works, vs. if it is only these two that are the issue.
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