I would like to know what image-type is recommended for the icon in the left-side vertical menu in Finesse.
I follow the guide in Finesse Administration Guide for Finesse 12.0 ETF section "Customise Icons in Left Navigation Bar" I use the <icon> tag and point to a .png file with transparent backgound with color mode "indexed" (created with GIMP) It shows up fine in Firefox but does not show in IE11. If I just load the image path in IE the image is correctly displayed, so it's not that IE does not understand the format. There is nothing in the manual about specs/recommandations for icons. Any help is appreciated.
The file size that can be uploaded in the left navigation bar as custom icons is 25 pixels by 25 pixels. The maximum width of the tab title in the left navigation bar must be 80 pixels or less. The file types supported are .svg, .png, .gif, and .gpeg/gpg.
Team, Here's an overview of Webex Teams Developer resources.Do you have a nice use-case, app, sample code, etc? Please comment and I will add it!
Webex Developer PortalDeveloper blog Developer suppor...
Did a little birdie tell you that there is a UI refresh of the Finesse desktop in 12.0? Are you worried that the custom gadget(s) that you spent so many hours building will no longer work? Did you hear that there will be agent to agent chat in this releas...
Reqested to display a CUIC report in Finesse Agent Desktop
User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.
Attached is a solution I got to work us...
I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.
It is necessary to have
I wanted to test the custom logging functionality.
There's an easy Library to use.
I made a sample class that matches the Activity Log for Element entry events.