cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1976
Views
20
Helpful
6
Replies

finesse Korean characters

janinegraves
Spotlight
Spotlight

Customer needs to display the Call variables in Korean on the Finesse screen. Is it possible to do so? If so, what's required?

2 Accepted Solutions

Accepted Solutions

Hi, it is mentioned in the link I sent above too.

"The Unified CCE Language pack also contains the customized version of Configuration Manager tools for east Asian locales like Chinese, Japanese and Korean. The language pack enables localized input to be entered in those Configuration Manager tool sets."

View solution in original post

6 Replies 6

janinegraves
Spotlight
Spotlight

Re-opening this topic re Korean Characters for a friend who is ... trying to check a database with a primary key in English with a search field in Korean.

The service provider is saying that the UCCE AWDB database AWDB does not support UTF-8 or multibyte Korean characters. Is there a way of having the ICM database support UTF-8 or multibyte Korean characters?

I'll check. thanks

Hi, it is mentioned in the link I sent above too.

"The Unified CCE Language pack also contains the customized version of Configuration Manager tools for east Asian locales like Chinese, Japanese and Korean. The language pack enables localized input to be entered in those Configuration Manager tool sets."