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Muhammed Ashiq
Beginner

Finesse Log Monitoring

Hi,

 

How can we forward the syslogs to any monitoring Tools(SIEM solution-Splunk) of finesse servers ?

 

Is this can be archived by using SNMP user ?

 

Environment : UCCE 11.6

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
TomMar1
Participant

Best I know is you can do a scheduled collection via RTMT and send the file via FTP/SFTP

See the screen shot

Not sure if this accomplishes you what you are looking for

View solution in original post

4 REPLIES 4
TomMar1
Participant

Best I know is you can do a scheduled collection via RTMT and send the file via FTP/SFTP

See the screen shot

Not sure if this accomplishes you what you are looking for

View solution in original post

Muhammed Ashiq
Beginner

Please let me know In which log we get the agent log in and logout status ?

 

That would be best to run a, agent report from CUIC.  RTMT Log/Trace files are typically used for troubleshooting.  Whereas CUIC will give you historical reporting detail, like agent state detail reporting.

Muhammed Ashiq
Beginner

Here customer looking for a audit logs that will show the user login information.

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