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finesse Non gadget sample without IE11 compatibility

cukouncukoun
Level 1
Level 1

Hi all,

this non gadget sample from cisco is not working on the IE11 without compatibility settings. Do you have any idea what could be a reason of that (maybe some bug on the cisco .js) and if it could be repaired? We are receiving exception on the attached image...

fineese error.JPG

This could be a problem because we would like to develope our own agent desktop through finesse API and IE compatibility settings could affect remaining part of the agent desktop page which will be a customer application.

Thanks

Tomas

1 Accepted Solution

Accepted Solutions

dekwan
Cisco Employee
Cisco Employee

Hi,

 

A new Non Gadget Sample has been posted on the Samples Gadget page: https://github.com/CiscoDevNet/finesse-sample-code/tree/master/NonGadgetSample 

 

This was testing using Finesse 11.0 for both Firefox and IE11.

 

Thanx,

Denise

View solution in original post

2 Replies 2

dekwan
Cisco Employee
Cisco Employee

Unfortunately, the non gadget sample has not been updated for a few releases. The work to get this sample working has been prioritized, but there is currently not a set date for when it will be done.

dekwan
Cisco Employee
Cisco Employee

Hi,

 

A new Non Gadget Sample has been posted on the Samples Gadget page: https://github.com/CiscoDevNet/finesse-sample-code/tree/master/NonGadgetSample 

 

This was testing using Finesse 11.0 for both Firefox and IE11.

 

Thanx,

Denise