I am trying to make a call from finesse i.e. a 4 digit DN configured on CUCM.
The call can go through only if I prefix 01 to my 4 digit DN. else the call fails saying error. When checked into the translation pattern, I can see 01XXX configured which translates to route pattern XXXX and points to CVP.
I wanted to know how the Finesse tries to make a call.
Unless they have a custom call control gadget like that provided by 2Ring, in which case, no one would know unless they saw the solution first hand. But, yeah, I like the remote control analogy nonetheless; I use that too.
QuestionGood morning. I am looking for the equivalent of the System Manager Guide Supplement for the SS7INNIC as found on the UCCE CallRouter. Specifically, There should be a table for the EMSUserData Mapping so I can drill down on specific informati...
Hello guys,As I have read the Facebook messenger could integrate with UCCX to handle chat as webchat support,. there is a webhook on Facebook that instructed us to write the CCP URL with HTTPS as a Callback URL after writing the tokens from UCCX to FB and...
You can use the CLI command 'show risdb query sip' to check the status of SIP Trunks on Cisco Unified Communications Manager (Unified CM, CUCM).
admin:show risdb query sip
----------- SIP Information -----------
Number of SIP entries: 1