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Finesse Phone book Keypad Issue

dhatchina120584
Level 1
Level 1

Hi All,

In our Lab Finesse after select a IVR number from phone book list, not able to paste any number in the keypad number block. Even its not taking any entry via key board also. Only option is to click the number by using mouse or use tab key and press enter.

Is there any way to allow finesse take input directly from keyboard or enable paste option in the keypad. Please advise.. Finesse version is 12.0

dhatchina120584_0-1671244334228.png

 

9 Replies 9