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Finesse refusing connection

nbrown1029
Level 1
Level 1

Hi,

I installed finesse 11.6.1 on my esxi machine successfully. 

When I try to access it going to the url http(s):IP address:8445/desktop it states that finesse refused the connection, and mentions something about checking the firewall 

 

Do I have to login and disable the firewall? How can I set it so it will bring me to the login pages. I also have this problem trying to access CCE administration outside of the server, it says that it refused to connect to my server. 

Thank you

Nick


Thank you,
Nick Brown
2 Replies 2

Can you connect to the CCE admin page directly on the server ?

Can you connect to the Finesse from your CCE Admin machine ?

Is the machaine you are trying from, on the same vlan as the servers ?

Here is the Cisco Finesse Port Utilizatin guide - It is more then one port you have to open between the nets.

Port Utilization in Finesse (cisco.com)

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Thomas G. J.

Do you get the same response/block using different browsers?