Finesse reporting gadget "refused to connect" on chrome

[pawn]

Hello ,

We configured ccx finesse gadget for "detailed call csq agent report" ;

our xml and desktop layout configuration like as below ;

<?xml version="1.0" encoding="UTF-8"?>
<Module>
<ModulePrefs title="CSQActivityReport" height="425" scrolling="true"></ModulePrefs>
<Content type="url" href="https://localhost:8444/cuicui/permalink/?viewId=03C8FA5310000180000006973F57A7E5&amp;linkType=htmlType&amp;viewType=Grid&amp;refreshRate=1800" />
</Module>

-----------------------------

<gadget>https://localhost:8445/3rdpartygadget/files/report.xml</gadget>

Our gadget is working on ie but not workin on chrome  .

On chrome we have this error ;

I do not understand why it is not working on chrome but working on ie ...

Thanks in advance .

[bill.king1]

What version of UCCX, what version of Chrome, what version of IE, etc.

Did this just start happening after you upgrade Finesse/CUIC or after you upgraded Chrome?

[pawn]

lastest chrome version ,ccx 12.5(1)_SU01_ES03 .this is new configuration . we want to make "detailed call csq agent report " gadget for finesse agents .

our configration is working on ie (also lastest version) but we encountered this error on edge,chrome .

[bill.king1]

Does the report run on the other browsers if you run it directly from CUIC? In other words, is it just not working when running in Finesse?

[pawn]

yes it is working when we login to finesse with ie , permalink also working on chrome but we have this issue just it is running in finesse on chrome .

[senthilnatarajan]

Enable the developer mode to get additional insights on the browser backend. something must be getting blocked due to group policies.

Thanks

Senthil Natarajan