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Finesse SSO CORS issue

NickLynch35638
Level 1
Level 1

I would like to make a request to https://finesse-domain/desktop/sso/token from another domain (not the finesse-domain from the request). I am able to do this from Postman but it results in a CORS issue from the browser. I don't get CORS problems when making other Finesse requests from the browser.

 

Is there a way to configure CORS to work with /desktop/sso/token?

Is there a way to configure a redirect URL for the /desktop/sso/token request to get the token to a page hosted on my domain?

Is there another way to get a bearer token (and later refresh that token) that can be used in REST requests to Finesse?

19 Replies 19

sanarwal
Cisco Employee
Cisco Employee

Hi,

 

CORS is supported on finesse desktop SSO API endpoints (/desktop/sso/*) starting version 12.6.1 - CDET CSCvt29435 - Finesse to support CORS approved list on the Finesse CLI for the /desktop/sso/token endpoint.

 

CORS is supported on other desktop API endpoints (/desktop/*) starting version 12.6.2

 

Devnet guide to consume finesse APIs in SSO mode: https://developer.cisco.com/docs/finesse/#!rest-api-with-sso-guide

 

Thanks

Sahil

Thanks , but we need to make CORS enable for IDS, not for Finesse. Both IDs and Finesse have different port 

Hi,

 

   CORS is not supported on IdS APIs. Please follow devnet guide @ https://developer.cisco.com/docs/finesse/#!rest-api-with-sso-guide to consume finesse APIs in SSO mode.

 

Thanks

Sahil

Hi @ehtasham.malik 
I am facing the same issue. Were you able to resolve this?