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Finesse support for Google Chrome 62.0.3202.94

Hi,
When considering release notes, Cisco Finesse 11.6 should be compatible with Google Chrome 48+
At the moment we are implementing it with a new customer that uses latest google chrome (62.0.3202.94) by default and found out that it looks/works different than with FF or google chrome version 49 (the version we tested before).
It looks like the "Make new call toolbar" does not resizes vertically anymore in chrome - it stays is all the time at 273px.

Anyone with the same issue ? Any ideas - can we fix it somehow - browser settings / finesse configuration ... ?

Attaching files - how it looks in FF vs Chrome v62

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Cisco Employee

Re: Finesse support for Google Chrome 62.0.3202.94

Hi,

Looks like this bug was fixed in 11.5 ES5 and 11.6 ES1. Please upgrade to those ESs to get the fix.

Thanx,

Denise

4 REPLIES
Cisco Employee

Re: Finesse support for Google Chrome 62.0.3202.94

Hi,

Thank you for pointing this out. I am able to reproduce the problem as well. Let me see if there is a bug opened for this, if not, I will open a bug.

Thanx,

Denise

Enthusiast

Re: Finesse support for Google Chrome 62.0.3202.94

Denise,

Did you manage to find a bug id ?

Thanks!

Cisco Employee

Re: Finesse support for Google Chrome 62.0.3202.94

Hi,

Yes, the bug id is CSCvg19001: Blank space between call control gadget and next gadget with Chrome 61 and finesse 11.5


Thanx,

Denise

Cisco Employee

Re: Finesse support for Google Chrome 62.0.3202.94

Hi,

Looks like this bug was fixed in 11.5 ES5 and 11.6 ES1. Please upgrade to those ESs to get the fix.

Thanx,

Denise

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