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Finesse users are stuck in loading screen

TrickTrick
Level 3
Level 3

Hello everybody,

 

I'm dealing with a login issue using the subscriber UCCX ( Fortunately).

 

when I shut down the primary server, the secondary has this issue, none can access finesse or login and shows the screen shot attached 

 

Tried to reboot different services, verified the certificate, nothing helped

everything works well with the primary server

 

What could be the issue guys ?

 

Thanks 

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