Good afternoon. I've ran across a few discussions about this but nothing I think covers what I'm doing.
We have the following:
UCM 7.1.3
UCCE 7.5.10
IP IVR 7.0.1
I have my call flow that transroutes, sends caller to IVR to play menu options, if the party dials a 4 digit extension it sends the call to a transfer script where it tries agent to agent and if that fails I want my calls to go to the VM box that the caller entered digits for.
When I send calls to the VM server from my label it always uses the calling party's number as the forwarding station so the Unity default greeting plays since there's no match for that box. How do I get it to send the call to the voicemail box of the caller entered digits?