cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
275
Views
0
Helpful
3
Replies
Highlighted
Rising star

Get the UCCX Version

Is anyone aware of a way to get the UCCX version using any of the API's

Graham

3 REPLIES 3
Cisco Employee

Re: Get the UCCX Version

Hi Graham,

 

Good question. I did a quick search of the configuration apis and the CTI protocol and didn't seem to be able to find how to get the UCCX version via API. There are a bunch of messages in the CTI protocol, so maybe I missed something. I know this is very backwards, but you probably already know you can get this via CLI. Maybe you can automate it?

 

Thanx,

Denise

Rising star

Re: Get the UCCX Version

Hi Denise

The problem with the CLI is its complex and slow, it typically takes a minute just to login.

I was always a little surprised the version was not in the SystemInfo page

Regards

Graham

 

 

Cisco Employee

Re: Get the UCCX Version

Hi Graham,

 

I totally agree with the slowness of the CLI, which is why I said it is a little backwards.

 

I glanced through the documentation, but maybe you can take a second pass through the different CCX APIs here: https://developer.cisco.com/docs/contact-center-express/

 

Thanx,

Denise

CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards